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February 2024 by Elysia Young
Our experience at Verizon was great. After the passing of the previous account owner, Carlos helped us exponentially with the transferring ownership of the account, and my entire family walked out with new phones. He got us really great deals and we got thousands of dollars in technology for only a few hundred a month.
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December 2023 by Mallory Miller
I can’t thank Lulu enough for all the help she gave to us tonight. She spent her last hour of work very carefully and thoughtfully helping us to resolve some issues due to a stolen phone. She did this with a smile on her face even while my toddlers were with us doing what toddlers do. Top notch service, 100% recommend. Give Lulu a raise!!!
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December 2023 by Leilani Garcia
Noah was very knowledgeable. Undivided attention. Answered all my questions. Walked me step by step through the process. Saved me money with new perks. Set up was smooth. Even put on my accessories so everything was ready to go once activated. Very impressed with Verizon at the Citadel Mall.
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November 2023 by David Florez
Carlos was a big help to us as we are a new customer switching over. He made sure to hear, and answer all our questions, he also made sure we didn't leave with no doubts. Even through the indecisiveness he was very patient. The guy deserves a raise ?!!!
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November 2023 by Andrea Hogsett
Thanks to Noah today. I appreciate how he handled the entire store on his own. He was very personable and professional the whole time.
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August 2023 by Anthony Gin
Had a super great experience with the gentleman inside named Noah he was very helpful and answered all my questions and gave me all the information I needed for my new phone and for the new service. Noah was very helpful he made a very stressful process very easy, and I highly recommend this store and Noah to anybody looking for a new phone or new service provider. He also helped me set everything up that I needed to and got me set up for the new phone. Quick and easy! Thank you again Noah!
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July 2023 by Scott Reese
This is my favorite Verizon store. Staff is attentive and knowledgeable. Sometimes the wait time can be a little bit of a bummer but it's well worth the wait. I won't go anywhere else for my phone needs!
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June 2023 by Hannah J.
Noah is an absolute gem - he is super patient, kind, thorough, and understanding. He totally went above and beyond for us. He set us up with 2 new iPhones, a Samsung phone transfer, a phone landline, and new WiFi modem. He was very patient and knowledgable throughout the whole process. He went above and beyond by even coming to our store personally to see if our WiFi and phone landline was setup correctly and called customer service himself. By doing this, he was able to cut our phone landline and WiFi with Centurylink in half just by moving over to Verizon. He made a very overwhelming and stressful situation super pleasant and easy. This was the best customer service I received. I would 1000% recommend him to anyone I know. Thank you so very much!
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June 2023 by Katie Michelle
Albert is the go to Verizon guy in the springs.! He went above and beyond to make sure my dad and I were happy with our phone purchases.. He made our visit enjoyable and painless.! GO SEE ALBERT.!
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June 2023 by Charity Rafferty
Noah was fantastic. I took excellent care of all of my needs. I will be recommending all of my friends and family to come see Noah!
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June 2023 by Meriah Morgan
Over the phone with customer service day after day, hours on end ,no one could help with my issue which led to a disastrous week until I went in to this store …Lulu helped me perfectly, very fast and very thorough. My problem was super complicated and stressful, I’m so glad she could help when no one else could. She was very knowledgeable and patient, helped me figure out all my options and got it done in a very timely matter. Super happy !!! So thankful
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June 2023 by Andrew Smith
He was very efficient. Everything was fine except for they didn't have any cases for my phone.
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June 2023 by Cindy Wamboldt
I went into the store with a problem with my phone and a young man named Noah found and solved my problem in less than 5 minutes. I will continue to come to this store. Thanks Noah!!!!
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May 2023 by Dan Hofmann
Noah killed it! Right out the gates I let him know I was in a time crunch with needing to pick up my daughter. Not only was he attentive to that, he had me out the door with time to spare to pick up the little monster. Can’t thank you enough Noah for the outstanding service and attention to detail.
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January 2023 by Danna Reese
This is a great shop. The service is great and the staff is knowledgeable!
