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April 2024 by Margaret Sisson
Nate and Steven were very helpful and patient.
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April 2024 by Jeffrey Williams
I upgraded my olde IPhone 12 (?) to a new iPhone 15 Pro and it couldn’t have been easier, thanks to Nathan.
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April 2024 by Rebecca Vlahos
Great service, fast, knowledgeable
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March 2024 by Joanne N
I am so happy with the experience I had at Verizon! Nate is a wonderful associate who helped me with my selection of a new iPhone with the fantastic deal available on it! He spent a great deal of time helping me since my old phone wouldn’t turn on. He was able to transfer all of my data to my new phone which was such a relief. He added the accessories i would need for it too! You won’t be disappointed at this store with their great staff! Nate is the best !!!
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March 2024 by Kristie Hazlett
I was not aware that Verizon stores are now third party vendors. First, I went in to get a new phone on a deal they had going on. I was told it was the last day for the promo which was a complete lie. Second, when I went to pick my phone up, there was a $40 fee for having gone through the store which no one bothered to tell me about. They said the fee was for helping set up my phone, etc. isn’t that what a Verizon store is for?!? Absolutely unreal. My advice is to order online directly from Verizon and save yourself a headache, lies, and $40.
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March 2024 by Stephen Craul
Terrible. My wife and I switched over from t-mobile and they had a promotion for free iphone 12 for my daughter. Anyway, that never happened as we owe over $516.46 as of today on the outdated iphone 12 for 30 more monthly bills. This is ironic as my wifes iphone 13 balance remaining is $408.24-less than the iphone 12. Anyway we are switching to a different provider as we are going to bite the bullet and pay off these erroneous charges just to stop the monthly money steal to corrupt corporations. My wife has gone to the store twice and still not resolved-of note the turnover is high so you have no continuity with person who offered fake promotion etc..
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March 2024 by Regina
Zero stars. Online deals were a free iPhone 14 Plus, and in store they tried to get us to pay $200 more/iphone. Don’t trust them. Make sure you go online or call Verizon to compare the deals.
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March 2024 by Bob Elliott
Nate was great and very efficient
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February 2024 by Michelle Rinna
Noah is very knowledgeable, polite, and thorough. I left with my brand new phone and accessories as a very happy customer. Thank you, Noah!
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January 2024 by Mackenzie Rynas
Amazing customer service! Steven helped my family get new phones, new watches, and a tablet basically for free besides taxes. He helped us with our questions and got our devices set up before we even left the store. Will be coming back for him if we have any questions!
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December 2023 by Lance Rivera
The experience was very great and considering that Steven was the only person working at the store, I was very impressed! He handled me and a couple other individuals all at the same time! He was very efficient, kind, good with what he was going, and very informative! Really do appreciate him and what he helped me with today!
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December 2023 by Katie Snyder
Nate was exceptional. Best experience, explanation and setup of all 3 of my devices. Need more employees and customer service oriented personnel like Nate!!!
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October 2023 by robert scarlett
Great experience. Wish I would have thought to get the associate’s name because he was so helpful and efficient. He set up a new device, transferred a number to a different phone and fixed an activation issue in less than an hour. He also took care of an irritable, disgruntled customer who by the way, left satisfied and appreciative of the help he received.
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October 2023 by Juug Jones
Dylan was both incredibly helpful and knowledgeable. Great customer service. As complicated and convoluted and cell phone stuff can be, it was enormously important that he could clearly explain our options.
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October 2023 by Jenni Deiderich
This listing should clearly state this is an “authorized retailer,” not an actual Verizon store.
