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April 2024 by Taniah Andrews
Jared was so nice and helpful 5 out of 5 stars
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April 2024 by David Clock
Yall were very nice and helpful
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April 2024 by Shanta Windom
Cory & Jared...awesome throughout the entire process. We were definitely taken care of in spite of our incredibly, tall order. Highly recommend this particular location for all of your Verizon needs??
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March 2024 by Layne Franks
I had to get a new phone yesterday because of an emergency, and the customer service and knowledge of the representative were top notch. Will definitely be shopping here again.
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March 2024 by La-Arie Martinez
Thanks so much Brody and everyone who helped me get set up with my internet and phone plans! Really appreciate everyone going above and beyond to help me get the best plan for me.
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February 2024 by Royal Williams
Great customer service. In and out pretty fast with a new phone.
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February 2024 by A J B
Needed technical help in a pinch. They got me going. Thanks again!
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February 2024 by Rob
Best Verizon store in Colorado
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February 2024 by Cadence Johnson
Jared knew what he was doing and was very direct when giving me the details about my new phone. Would recommend to anyone, friendly staff.
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February 2024 by Vulp essentia
Don't go to "authorized dealers" for Verizon. This Victra location in particular sold me a phone for a certain price, then changed the price to a higher value retroactively. I have been in multiple times to have it corrected, but every time they tell me they have fixed it, nothing changes on my billing statement. It's been 9 months and multiple attempts at fixing it, and nothing has changed. They are just hoping I will take them at their word and forget about it; not inspecting my statement carefully. The staff is nice on the surface, but they are using that facade to cover up shady business practices. Judging by other reviews I don't seem to be the only one having these kinds of issues. The BBB should do an investigation.
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December 2023 by Susan Traube
This not a Verizon corporate office- so they have their own deals and rules. Felt super scammy but I was out of town and in a bind. Turns out very little of what they told me was true. Brody was especially deceitful. Will definitely steer clear of Victra in the future.
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November 2023 by Kimberly Parker
I was extremely pleased with the service that I received from Jared. Jared was extremely professional, He is knowledgeable and helpful. Jared had excellent people skills
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October 2023 by Megan M.
Purchased a charging block and cable from here 32 days ago and the block no longer works, called customer service and they said I could get it replaced and so I went in and they would not replace it for free
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October 2023 by Courtney Tryon
Fast friendly service. These guys were knowledgeable and got me exactly what we needed quickly. No one wants to spend all day at the phone store or have some young kid that doesn't seem to know anything about how to help you who's just there to collect their paycheck.
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October 2023 by Shameka
Worse Verizon in the area. They sold me a product that doesn’t work, I try to return in a few days later & then say no refunds. How does that work? The manager on shift was no help at all his solution was buy another product & will deduct the price. Like why would I want to buy something else.Save your time & money & go with a different company. It’s always something with Verizon & their employees.