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March 2024 by jen fletemeyer
I have needed help with my business account. Jackson has gone above and beyond to help correct the account errors for me. In fact, he had one correction and refund applied to my account within a day. He has always responded to my calls promptly, and helped me with everything I have needed. I cannot say enough about his knowledge, expertise, and his willingness to help and get everything straightened out for me. He explains exactly what is going on and is on it to make it right immediately.I cannot thank him enough for all of his help and guidance. Jackson is the best! Definitely recommend his store!!Thanks for all you do for me Jackson!
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February 2024 by Ryan Larscheid
Samantha Beckner was absolutely amazing to work with! She managed a very complicated process of transferring my work number to a new personal account while also upgrading my phone. It ended up being a lot more involved than we expected but she stuck with me every step of the way and ensured everything was taken care of through completion. I highly recommend her!
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February 2024 by Julius Burr
Excellent customer service. Tony went out of his way to follow up with me 3 days later to confirm I received the correct promo pricing. 10/10
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February 2024 by Lauren Zarkovacki
Brandon is hands-down the most amazing sales rep. He makes everything easy and stress-free, and his friendly personality always puts a smile on your face! If you need help at Verizon, ask for Brandon! A solid 10/10 recommendation from me!
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February 2024 by Mary W
Tony was a great person to work with. He solved all problems on 2 phones. Outstanding customer service.
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February 2024 by Tim Menditto
Thomas is helpful, friendly, courteous, kind, knowledgeable, professional, I mean pick a positive adjective and that’s him. In and out with a new iPhone 15 pro upgrade in 30 minutes. Great store to go to for your Verizon needs.
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February 2024 by Joseph Montoya
Crystal was absolutely amazing with her customer service and her devotion in helping me transfer carriers is the best I've experienced by far. Crystal was focused and dedicated to take care of me and my issues transferring over and I will continue to return to her for any of my future needs with Verizon! Could not recommend her services enough!
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February 2024 by Grace Smeltzer
The service I received at Verizon was really like no other! Levi was super informative, explained things really well to someone who is not great with technology, and helped me find something that satisfied all my needs. Would highly recommend!
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January 2024 by Hagan Wessbecker
This company is absolutely crooked and not willing to work with employees who don't lie to their customers. I would really be careful about who you trust to take care of your cell phones here. They take advantage of people and they fire the Reps to notice it and point things out. And they praise and promote the people who rip off their clientele
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January 2024 by Nick Stahler
Crystal was extremely helpful! It’s rare today to get someone who is willing to put in the effort to get a task complete in a timely manner! Definitely the best wireless experience I have had!
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January 2024 by R M
Levi Primrose helped us with all our questions in a manner that 2 very untechie people could understand. He was respectful and engaging. He never talked down to us even though we have such basic knowledge of cell phones. Clearly, Levi knows his business, and working with the public is a definite strength. Ross & Suzy
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January 2024 by Lexi Mays
Jackson helped me so much! My phone flew off the back of my car and Jackson calmed me down and got me a new phone right away!!!
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January 2024 by Luis Estrada
Had an amazing experience. Went in looking to switch over from T-mobile. Daniel got me taken care of quickly! I walked out with a new phone, a watch and ultimately got to keep my old one all whilst paying less than I do at T-mobile. Awesome experience. Would definitely recommend going here! Daniel is the man!
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January 2024 by Ian Speir
Crystal was great. We got what we needed fast and efficiently!
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January 2024 by Christina Sherer
Crystal was such a joy to work with, very helpful and knowledgeable about getting us the best upgrades and future plans. We will be sure to come back and ask for her for all our Verizon needs!