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August 2024 by Pat E
Package says it is attempted to be delivered but no notice is left or is anybody seen on the cameras trying to deliver it. Package is constantly sent back to the post office where we must go get it. When talking to the post office about this issue, the solution is for him to bring all the packages back for somebody else to attempt to deliver them later that day or sometime in the following days. This same man has also ripped mail out of my gf’s hands when getting it from our own mailbox. Reading the reviews on here this is constantly happening to people.
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July 2024 by Holly Hamre
I wish I could give less than one star. They don’t even attempt to deliver my packages. This time I didn’t even receive a notice. My scheduled redelivery requests are consistently ignored. After filing a complaint, I was told by a supervisor “we’ll try to deliver it tomorrow. Otherwise you can just come pick it up”. Again, no tracking update or attempted delivery notice. I ordered these items to be delivered to my doorstep, not a post office I have to drive 20 minutes to.
After three of the same issues within a 10 day period, I’m extremely dissatisfied.
EDIT: received a call from the supervisor after seeking help from the 1-800 number. I asked why my packages hadn’t been delivered. He said “I don’t know, my shift just started.” and informed me they’re ready for pickup.
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July 2024 by Sherry Anderton
Mail man is refusing to deliver packages.
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July 2024 by Silver Anna
Mail man is refusing to deliver packages. He doesnt knock on the door or attempt to see if we are home he just refuses. We've witnessed this several times now and have it on camera as well.
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July 2024 by Lucas Kinney
Apparently no one that works here is able to answer a phone call.
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July 2024 by Tyler Sabo
Didn’t come to the post office to be patronized about how I decide to mail things.
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June 2024 by SunnyDragoonGaming
The top brass needs to update there systems. These employees have suffered enough of technical problems and needed to be modernized.
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June 2024 by Amber Kegerreis (Itzblitzgamer)
Worst Customer Service!! The Postal service officers does not put names on the pink slips for picking up packages so when we go to pick them up, they refuse to give the package to us! We have four people who live in the apartment with state IDs and the address on them and they still refuse to give us our packages!! The whole staff at this establishment is a joke!!!
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June 2024 by Wyatt Ivey
Why do they even have a phone number if they aren’t going to answer it? Such a worthless place.
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June 2024 by Erin
The team here is so nice -- above and beyond. They always have smiles, are so helpful and patient. Really appreciate them!
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June 2024 by Chelsea Bobet
I literally work the hours this office is open.
I went without being able to open my own mailbox (the key hasnt worked in weeks - will be 5 weeks with no mail by the time its fixed).
Operating hours at this location sucks! Only open from like 9-5 but if you get there late after work, theres like 1 poor guy struggling with an hour long line by himself. Maybe you could supply a real phone number with a human on the other end.
But hey, after editing this review (not changing from 1 star, thats the same) - I have a direct phone number to this office.
Shall I post it here for all others who are disappointed? ? idk we can always see how many likes this review gets. How many other people are being/have been screwed out of mail for 5 weeks?
Anyway, no wonder this place has the worst reviews imaginable..
I don't blame the poor workers. There's only like 3 that work here any given day. Overworked, probably underpaid.
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June 2024 by Rebecca Morales
Yes the wait is a bit long (about 7-10 minutes) but considering how short staffed they are, the amount of patience they showed and the thoroughness of my experience was worth the wait. I had an issue with my one and only key being sucked up into the car wash vacuum and needed my box rekeyed, my mail held and information and application for my passport. I kinda felt bad for the people behind me but I was there to conduct serious business. Some of them could’ve used the kiosk.
Cut these folks a break. They are actually doing the best they can.
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June 2024 by J E
This is why no one likes the post office what stupid sense does it make for my package to arrive in Denver depart and arrive in the Springs just to arrive in Denver and then departure to the Springs for the second time. My package was literally in the Springs Monday but the USPS wants to waste time and resources till Thursday.
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June 2024 by Ziggy Hanaway
The delivery man cannot lift more than 10lbs. He is crippled and walks on a cane and elderly. However the people working behind the desk are in fine shape, yet they have an old crippled man running deliveries for them. Really disgusting and will be reporting this.
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May 2024 by Stephanie C A
They were very helpful, knowledgeable, & kind. There was a line for customer service, normal for this location.