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August 2024 by Giorgi Martinez
The level of customer service I received here was so far above average. I came here for a passport appointment and didn't have anything ready but they made sure to take care of me anyway and were so kind. I'm going to drive further to go to this post office for everything now. 11/10 customer service, thank you!
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August 2024 by Nita
Great service today. Very knowledgeable on the passport process. Very kind and happy service.
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August 2024 by Elena L
Went in for a passport application during walk-in hours and it was quick and easy, and the person who helped us, Rudy was super friendly and made the process so straight forward!
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August 2024 by Namdev Palalay-Singh
Everything went smooth and quick for my passport application. USPS doesn’t do walk-ins during the week but if go early around 7-7:30am, an employee will come out and give you a laminated ticket. I just sat in my car for about 20 minutes. They’ll come up to you and ask if you’re there for passports.
There are very limited “walk-ins” for Saturdays. Go online to fill up your application and print it out so you can get in and out. I went to Walgreens to get my photos taken beforehand. Just make copies of your documents (religious headwear/covering, ID, birth certificate, etc.) It took me about 12-15 minutes max on a Saturday morning. No complaints here. Easy and convenient process.
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August 2024 by C O
Very nice gentleman who helped and no lines. Mailed something certified and it was received fast.
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July 2024 by Al
Rudy was patient, and polite. The passport appointment went smoothly. Thanks!
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July 2024 by Michael Champaco
Business hours not posted anywhere outside. I got there at 0845 and the guy inside just looks at me. But I must also add that once in the staff is super friendly and helpful.
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July 2024 by NBXD AMV
They never answer the phone. They are impossible to get ahold of.
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June 2024 by Alisha Smith
Pretty rude staff.
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June 2024 by Robert Schwartz
Why am I receiving religious propaganda(end times false prophecies, trying to make people uncomfortable) through the united states postal service.
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June 2024 by Knollan Kashner
This might be the worst post office in the country. Every time i order a package that wont fit in my mailbox, they leave me a slip saying they attempted delivery and it will now have to be picked up in person from there location. I have cameras all over my property and can see that they never tried to bring it to my door like they should.
Yesterday I had letter mailed to me by certified mail that required my signature. Instead of attempting delivery to get me to sign it, they left a slip that it was oversized and had to be picked up. It was regular sized letter sent in an envelope? How is that oversized? They were simply too lazy to bring it to my door.
I live far out east near Ellicott so the post office is 40 minutes to drive.
Unacceptable
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June 2024 by Jason Bray
Do not recommend using this post office. Had a package “out for delivery,” but it was never delivered!
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June 2024 by Kevin Rybak
I have had a very difficult time with the post office out here. From my Amazon packages being put on other peoples to my mail being put in other boxes and others mail being put in mine. Very unreliable. The names and the address are on packages. The names and addresses are on the box list for deliveries in the subdivision.
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June 2024 by Monique Brown
Horribly long wait! Terrible customer service. When I walked in there was one person in front of me and when I finally got help there was a line going out the door. No apologies, even though only one person was helping customers and was having computer issues. Knowing the line was growing, three other employees busied themselves with moving packages and going to the back noone came forward to help customers. They really need to be trained that customers should ALWAYS come first.
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May 2024 by Paul Bihler
Stopped in by at 2:20 pm to mail a check needing it to get to FL by 2nd business day. I asked the clerk, there weren’t lines, they were very helpful on which product to use. I enjoyed my stop.