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December 2023 by Gloria
NOT UPS.No easy free amazon returns
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October 2023 by TATM (TheAngryTinMan)
I've dropped off a few times here. Suddenly it is an extra $1 for them to accept usps packages because they have to drop them off themselves sometimes allegedly. Which makes no sense, considering that usps literally just grabs the items from them, I have been doing this for year, I wouldn't want my post to be put in personal vehicles, but I also feel that is a lie.I've been dropping usps packages off to ups for 3 years and this is the only location in town trying to be greedy like this, I will simply drop off to other ups locations in town. This locations employees don't treat packages very well even with a fragile sticker on them.I would highly recommend either using fed ex or usps. Walgreens in the same shopping center accepts fed ex packages and usps is just down the road off colorado.Or just go to a different store ?Thanks for reading.
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October 2023 by Fading Margins
I was on holidays from Wales and so my address was in Welsh; the oldest language in Europe, and spoken by less than half a million people. Chris, the trainee who served me was polite, diligent and despite the difficulties persevered with a smile. He took the situation in his stride and is to be highly commended for the quality of his service
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August 2023 by H G
This location doesn't know what they are doing. I've done dozens of Amazon returns through other UPS stores with no problems. This store botched the return which is delaying my Amazon return credit indefinitely. I called Amazon and they said UPS did not scan the return and doesn't show it as received.
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July 2023 by Mike Pattermann
My heart was lifted by visiting this UPS location in the morning. Matthew served 2 customers with sincere kindness, answered questions without judgement and had an outgoing enthusiasm for taking care of their needs!! He took care of me in the same way. So if you need to be reminded of how good people are and how hard they work to serve others, stop by this UPS location!!!
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May 2023 by Will R.
I use this store because it's in my neighborhood and I have to say it is the best delivery system I have dealt with. They are so friendly to me (even though I know they have to hate me I constantly bring in 50lb boxes lol) but they have never made me feel unwanted there.
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April 2023 by Ryan Harris
True business partners and nice people. Aways helpful across numerous business lines. Grateful to have them in our neighborhood.
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December 2022 by Joseph Coleman
Everyone I have worked with at this location has been incredibly courteous and professional. Normally going to the UPS store if feels like going to the DMV, but this store really feels like a mom and pop operation. One of the managers stayed late with me to help notarize a document. They have always provided great service at very reasonable prices.
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June 2022 by Samantha McDaniel
They are always super helpful to me at this location. Great service, and love the fact that a notary is always available as we're often getting material notarized for our business.
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June 2022 by Kate Lumpkin
Appalling. Our two day parcel which was supposed to go to NC went to Puerto Rico. The store has no remorse for their terrible mis-handling. No refunds since it’s ‘not guaranteed.’ Why would we pay $130 for a parcel which will take 8 days to arrive? Its sad when USPS could have handled this better. The attendant at the store said she couldn’t open a case because it would be a hit towards their store. Pathetic.
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September 2021 by Julie Chiang
I just moved to Colorado and needed address to ship my items. I chose this location because it’s closer to where I stay. The store is currently located on a temporary location so I can see lots going on. Their store manager, Matthew is incredible! He went out of his way to make sure I receive both of my packages.
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July 2021 by Ashley McEwen
Beware! I learned the hard way. This store charges exorbitant extra fees. I was on that side of town and needed to have one black and white paper printed. They charged the normal .14 then tacked on their own $2.00 fee. I also observed the women ahead of me almost be gauged to mail a birthday card. She declined the ridiculous fee and left to mail elsewhere. Get your label online, and if you need anything printed, go to the north store as they charge the standard .14 per piece. Avoid this place at all costs! Perhaps just use it to drop off your already labeled pieces?
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July 2021 by Donnie Ray
These people are always great! I have a business account with them. And I never have any issues with my tons of recieved packages. Thanks guys! -Sun Solar-
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June 2021 by Marianne L.
I would like to begin by saying I have noticed others in the review with the same issue. I had to do a notary for some mortgage paperwork and decided to go there since it is close. The man who does the notary does not like doing these and makes excuses. He argued with me and I even called my mortgage company with him there to hear that he could do the notary. I wasted an hour of my life and then spoke to the owner the next day whom didn't seem to care this had happened. Zero customer service and totally got the run around. I got the feeling too this employee does not support women in the military as his demeanour changed immediately towards me like I didn't know what I was talking about after showing my ID. Bottom line he was wrong. I took my paperwork to a municipal court clerk and she stated he has no clue what he is talking about and needs to educate himself on the rules of notary within the State of Colorado. My paperwork was done in 5 minutes and sent off. I will never step foot into this place again. DO NOT GO HERE. Convenience is nice but not if the customer service is absent completely. Don't advertise you provide a service unless you intend to have a competent person providing it. I'll be educating the store on Colorado law so no one has to go through this again.
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May 2021 by Bianca R.
Was given the run around trying to get a document notarized. Went to another location and no trouble at all and was far cheaper. Never again.
