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October 2023 by Erez Levanon
They do a good job, the garments comes out clean. I send my shirts, jackets, and suits.I don't like the safety pins for tagging the shirts, sometimes the holes doesn't close. Maybe they should find a more hidden location for them. I also don't like the barcode stickers that they put on the back inside of the jackets, they are impossible to remove.However, I do appreciate that if a garment does not come 100% clean or still have a stain, they will take it back and do everything they can to get it right. Even if stains are not guaranteed. So overall good experience.
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September 2023 by A P
Our son forgot to get his wool blanket from Norway dry cleaned before we had gotten to his dorm (we are from out of state). So we needed a place that would be able to clean it in a short amount of time. They were able to get it dry cleaned within 24 hours. The blanket looked perfect with no snags or shrinkage. They were very friendly and we would definitely use them again.
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August 2023 by carlette davis
O wow this place deserves 10 stars! My clothes was ready just as promised. I recently moved to the area and was happy to see a Tide Cleaners here. Employees are friendly and super knowledgeable.
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June 2023 by Innovative Tech
Great job, hard working, very friendly, and helpful. I took my suits, ties, and some shirts in for a once/year clean and they came out great. They got a grease stain out of a tie that another place didn't. Everything was ready on time and they are very organized.
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June 2023 by Vanessa Sweeney
I am happy to say that I received my husband's suit vest and I am grateful to them. My husband's shirts did have some werid stains on them. The people are friendly and am so glad that they cared enough to find my husband's suit vest
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June 2023 by Alex Booth
I called near the end of the day (6/13/23) to ask about same-day service for the following day for a single shirt. They said that they could get it done if I brought my shirt in the night before so that they could get started on it. I told them that I wouldn’t be able to get there by 7 PM. They asked me when I would be able to get there, and I told them by 7:05. They said that they would wait for me, so I quickly drove across town only to find an empty business with nobody there. Very disappointing. I would have much rather been told “No” than to be given false hope.
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June 2023 by Michelle Carter
Tide Cleaners does a great job dry cleaning my clothes and comforter! The turn around time is pretty quick too!
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May 2023 by Kaki C.
I just dropped off 5 linen blouses and a pair of linen pants to another dry cleaners to be repressed. My clothes looked like they had been hung to dry and, maybe, hit in a few places with a steamer. The pants have a seam where there should be no seam. I will never use this dry cleaners again.
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April 2023 by Amber Gibbs
FIRST TIME USER: absolutely disappointed and so sad this was such a headache!Dropped our clothes off on a Friday- we were told Monday would be pick up, we asked that two military uniform be ready that Monday morning and they offered that we could pick it up on Saturday and we had assure Monday was fine-Monday came and our clothes had not been done and nor had the uniforms, we needed the uniforms that day where we had to wait for them to wash them in the parking lot, only to find out later on THEY MELTED THE ZIPPER FROM TOP TO BOTTOM, absolutely ruining the uniforms. We were then told our other clothes would be done by Tuesday- I called stating I just couldn’t do that because I needed my scrubs for work and they assured me they would have them delivered to me on Monday evening, they were delivered by 10:00 pm on a work night, (husband shifts starts at 3:00am) after many calls/texts from the delivery driver due to issues finding our address. (We are located 20minutes away from the store)ONLY to find out Tuesday morning we were missing my scrubs that I needed that morning for surgery and the whole reason I inquired in the first place and a number of our clothes were missing. I called that Tuesday morning after talking to a very confused staff member, I spoke with driver that dropped my clothes off and she apologized and I was told they would be delivered that Tuesday,I called before 5:00pm that Tuesday evening to assure that they would be out for delivery before that later time due to our work schedule and hours, I just couldn’t wake up and do night one again, and the Tide lady assured me the delivery guy had went out an hour and half before my call and took our information to make sure it would be delivered before 10pm. 9:30pm came and we received another text stating that it was late again but they could still deliver if we needed it to be, even though I was told that they had went out before 5:00pm that day only to find out they had not even left the facility!I had to drive that night to get the remainder of our clothes that night at 11:00pm at night.Also my business suits were folded while my nike pull overs were pressed and hung, also the charging is not what were were told!An absolute disaster would be an under statement, professionally I have second hand embarrassment for the lack of care or regard for a thing, especially being lied/jerked around so many times when we were so understanding with the thousand excuses and disregard for someone’s belongs and money. Cost more to replace the damages, and it’s absolutely not worth the headache.
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April 2023 by Maggie F.
Very dissatisfied in this company after three days and and receiving a confirmation email, my order was not ready for pick-up. The order was not even at the store. The worker was unable to get an ETA in delivery time from her manager. In addition I was told to pick it up after 5 on Tuesday, which I did. This company is unreliable, unorganized and not worth the price. For the price I expect high quality service. I expect this wash/fold to be free of charge due to their errors and waste of my time.
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April 2023 by Sammi Martinez
Their website falsely advertises they do alterations but they don't. Just fyi so no one else wastes their time calling them about this service. Your website should be updated as that is considered false advertising. Just a suggestion...
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April 2023 by Ben Lawrence Broadbent
Fast clean, great value, easy pickup. Further from my house than some cleaners but this is the place I like to go. Consistency is key.
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March 2023 by Debra Barton
Picked up my newly cleaned pillow from my local Tide cleaners Wednesday Feb 15 @ 6 and the very helpful employee was the only one working, totally swamped, but had an amazing attitude! Thank u!!!
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February 2023 by Craig Rogers
I have been going to Tide Cleaners on Centennial in Colorado Springs for almost 10 years now. By far the best cleaners I have ever used.
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February 2023 by David
I am always amazing at how efficient Tide Cleaners is. Jennifer helped me out today and was floored when she didn't even need to ask my for my info. They are always very professional and efficient.