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February 2024 by Willessa Stanton
Staff went out of their way to help.
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January 2024 by Will
Paying a ridiculous amount for an internet router box that runs extremely slow, while the internet on my phone works great. I thought the router was supposed to be faster than my phone internet- which is why I pay for it.It seems like there’s always work being done on the network, which is what I’m told when I call costumer service, but speeds aren’t getting any faster. It’s turning into a waste of money and time.
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November 2023 by Kirk Alexander
Great service
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October 2023 by Contessa Talbert
They helped with something they did not have too.
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September 2023 by Frank Torres
Worked with Sandra today she did outstanding customer service. Make sure I got a good deal. Great job Sandra !
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May 2023 by Candace Valdez
These people are so nice and helpful. I just needed to add a couple of lines on my account but ended up going back and getting phones. The young lady who helped is was good about giving us good info on the phones.
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April 2023 by Turner B
Terrible business and company love being charged twice and have to wait 30 min to talk to human. Great!
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March 2023 by Lonewanderer98
Very knowledgeable staff, it's definitely a team effort. Customer service is very important to me; Justin did a fantastic job of taking care of me, he answered all my questions and I had a lot of them, very satisfied with my new device. He helped me understand everything about my phone plan, device, and the other stuff. He also has a great attitude and you can tell he truly cares about the customers. Will probably stay with this store because of the experience :) Thank you!!
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March 2023 by 차지훈
I stood front of the door for 8 mins. No one came to greet me or asked me. There were 5 staffs/agents including 1 manager. Worst branch ever.
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February 2023 by Kari Henderson
Went to the location at Austin Bluffs. I will say I liked the people there alot more than other locations I have been to. It was busy but the wait wasnt to long and the guy that helped us knew his stuff and answered all our questions. We got what we went there for with no hassles. I would recommend going there. I will definitely go back.
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January 2023 by Anna D.
Jamie was an amazing help we had a little bit of a tedious problem, she didn't hesitate to help us had us out the door in 5 minutes and is currently fixing our problem. Every visit to this location has been a 5 star experience
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December 2022 by Theresa Garcia
I am super impressed with the incredible deals I was given here! Art and Jamie provided exceptional customer service! I am super thankful I was able to upgrade and reduce my monthly costs!!!
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November 2022 by Julie Langness
Had issue w my phone called the 1 800 number and they were the worst so went into the store on Austin Bluffs and was glad i did...cause they were supper helpful and solved my problem right away.
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November 2022 by Carol Benson
Go see Sandra if you have questions or need a new phone...she did an excellent job of transferring my information from my old phone to my new phone. She was very patient answering all my questions too.
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October 2022 by LS
This is one of the best T-Mobile/Sprint stores for customer service in Colorado Springs. I've been a Sprint customer for 22 years and really appreciated Nick, who went above and beyond to assist me. The management was a pleasure to interact with as well, but the attention to detail I received from Nick is the reason I will return to this store. Thank you Nick!!!
