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January 2024 by Madi E.
Great store, but the best part is Paul! He makes riding the carousel even more fun for kids and adults with his smile and humor. Thank you, Paul!
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November 2023 by Anthony D.
The representative was helpful in detailing the situation and talking with me. However Scheels is absolutely horrible to deal with. I ordered a case of .410 ammo given a delivery date and had a charge on my card, only for a WEEK later 1 day before the delivery date I get an email cancelling my order because now they were out of stock. Not out of stock when I ordered it, out of stock when a WEEK LATER, they finally bothered to try and ship it. They didn't give me a credit they didn't reorder it, they said it sucks we can't do anything for you. I would never shop here after this experience.
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November 2023 by Brian “Tally Man” Tally
I'm visiting from Houston, Texas, and I can't believe this store. I've never seen anything like it. From top to bottom, side to side, this store offers the best of anything and everything from the best clothing, hunting and fishing gear, sporting goods for every sport known to man. Guns, ammo, and even has a home decor section. This is a one-stop shop, and all layed out incredibly well. Additionally, the service you receive here is top-notch. It seemed as if the employees actually want to be at work and are all very well educated on the merchandise they sell. I bought a pair of shoes and received the best service from one of your associates, Devon. He is a great young man and very helpful. I even ended up buying a complete outfit as well before I was done. Please build one of these stores in Houston! Thank you for the service and selection. I will most definitely be back the next time I'm in town.
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November 2023 by Knollan Kashner
Scheels Policy is 365 day return policy but for some reason their managers think that policy is at their discretion to come up with certain guidelines regarding it. I bought an item that and returned it after using it once. Because it was "used" they said it didn't meet the criteria of being returned in the condition received even though there was nothing wrong with and working perfectly. The policy says 100% satisfaction or refund. How do you know you are satisfied if you didn't use it it? They offered me a partial refund of 3 different amounts using the justification that they would have to resell it for less because it was used but then claimed they weren't basing their refund amount off the market value. When you offer me a refund amount of based off what you could resell it for the item for, that is 100% going off the market value of the product. They handled my return like they were running a pawn shop. They also tried bringing up that the policy doesn't specifically say "full refund" even though it doesn't say anything about a partial refund either. Policy also says no-hassle refund, and if that's not a hassle than i don't know what is. I'm giving 2 stars because in the end Chase, the store manager, helped me out and did was right. However, Brandon, the fishing manger is very rude and unprofessional. Don't work in a customer service field if you dont like helping people.
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November 2023 by Andrew McMahon
Whoa! This place is incredible. It’s worth a visit even if you don’t need to buy anything. That said their selection of items is excellent in the departments I’m familiar with and found some ammo and a pocket knife I couldn’t find at other stores.
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September 2023 by Elizabeth S.
Such a fun store. The aquarium pillars at the entrance open up to a Ferris wheel spinning around. It was clean and fun to explore. All the staff was friendly and knowledgeable. When we go back to the Springs we will definitely be back!
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September 2023 by J MADRID
The good: An incredible store, it's massive!By far the largest selection of sporting goods around!The bad: It's a premium store with premium prices $$$
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September 2023 by michael gamoras
First and foremost I would like to thank Shayd Dalen for his great customer service skills. He greeted myself and my wife and did not hesitate to assist us with our shopping. He took the time and initiative to help us find what we were looking for. His positive attitude made us feel welcomed and important. Big shout out and thank you to the employees at the Colorado Spring Scheels for being friendly and helpful. The a store is beautiful and the best part of the store is the Denver Broncos section!
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August 2023 by Kevin Borst
I love this place when it comes to service they are top notch. Great time so much to see and the customers service is above standard.One example Jon S will take the time and patience to show my 9 year old boy who is on the spectrum. He will teach him safety and how to hold the rifle plus anything else that that my son needs. In the end it’s about the memories This leads me to believe that they train their employees right.Thank you!!!!
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August 2023 by Sweetie
One hell of a sporting goods store!!! It’s huge.It has everything you can think of plus more!! It has a candy shop, has all the brands for sporting goods, huge fish tank & has a ferris wheel inside of it! Food you ask? Cafe inside as well.. Prices are fair and reasonable! This place can take you hours to get through if you haven’t been in. Employees are usually pretty helpful and know where almost every little item is. Registers are easy, quick and well painless except for whatever you buy lol. I will definitely be returning for all our sporting needs! I absolutely love this place.
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August 2023 by Ann5825
the history outside w the statues is interesting. once inside the ferris wheel & aquarium are experiences. quite an expansive selection of too many items to mention. the cafe has reasonably priced food & the pic is the outdoorsman & the chicken sandwich. there are enough staff everywhere if you have any questions
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August 2023 by Sabina L.
I didn't expect this place to be so big! First, a Ferris wheel! It was nice and only a dollar each. They have so much stuff here, you can spend a lot time. Not just sports, but home goods, toys, food! Just so many things! The prices are good too. Plenty of employees around. Everyone I encountered was friendly.
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August 2023 by Dianna M.
Vast store! Scheels sells everything from furniture and yoga clothes, to everything in between!Scheels also offers bowling, a ferris wheel, shooting range, cafe and an arcade. There is something for the eye to behold - in every corner of this store.The employees are delightfully helpful and know their products!
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July 2023 by Tom D Schieffer
Shopping in the store is enjoyable. The prices are higher than expected. Very nice items. Shelves were fully stocked and helpful staff.
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July 2023 by Frederick H.
My in laws live near this place, and they just had to show it off - and take my son to ride the Ferris wheel!I remember when Fry's Electronics used to be a little like this - fish tanks and decor and other amusements.I kind of needed some shoes, there's a bit of a wait for staffing to go in the back and retrieve them but at least the people were friendly. Ended up buying a bathing suit.Glad to see it appears responsibly managed!