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September 2024 by Brittany Smith
Bree really went the extra mile for me, I am eternally grateful for her and her commitment towards helping out. Thank you again Bree!
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September 2024 by Jasmine Hartman
Traesa Nelson has been great. She responds quickly and seems to genuinely care for our community.
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September 2024 by M A
Traesa Nelson is the finest community manager I know!!
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September 2024 by Dino TheKid
Had to get help from BreeAnn a few times, and she’s been fantastic every time. Would absolutely recommend!
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September 2024 by Megan Roybal
I recently had a meeting with Breeann and she was absolutely amazing . She answered all my questions and was very professional. She was very knowledgeable and impressive.
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September 2024 by Hannah Barron
BreeAnn is so helpful! I truly appreciate her and her quick communication it makes all difference! You can tell someone genuinely cares. She’s so awesome thanks so much breeann
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August 2024 by Marcia Sawyer
Ashley Dring-Hill responded quickly to my concern about a dog on our communities property. Now I just have to see if the dog is actually removed. Thank you
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August 2024 by Tor Nylander
Update...2 weeks later they realize/acknowledge they credited the wrong account. I appreciate the correction of the main amount. I have accepted that I will surely never be reimbursed for the penalties their wrong-crediting cost me - and they have not reached out. But their system was manageable from when the board hired them. Hopefully I won't face further hiccups.
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August 2024 by sonia trapp
As of tomorrow it will be 9 days that my building has gone without hot water
No it has not been resolved day 14 still no hot water
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August 2024 by Linda Tims
I contacted Rowcal to address a window that was not draining and causing damage to the inside of my condo. I was so impressed on the fast service to get the problem fixed. Jackie and Jess in maintenance had my problem fix in only a couple days. Both experiences I called Rowcal on, I received professional and a fast response to my needs. I was so impressed. Thank you
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August 2024 by Michael Foster
My condo recently switched from Diversified to Rowcal. I didn't think it was possible for my HOA service to get ANY WORSE! Well I was wrong, it's worse. Imagine paying monthly to have a company actively ignore your emails and dodge calls. Just read the recent reviews and you'll quickly realize I'm just one of the many. Take your HOA needs elsewhere. Criminal.
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August 2024 by River Grundberg
Update: they have time to respond to negative reviews but not to respond to emails. That must be what we are paying for
Our property manager literally told us in an email that we should call the out of hours number if we want something to get done. Not really sure why we pay him
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August 2024 by Gertruda Taylor
Kerry is always prepared, without fail, at our HOA Board meetings.
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August 2024 by Christian Ahn
Kayla Gaudioso, one of the "senior community manager" is very unresponsive and not helpful. She requires 3-4 + business days to reply to an email. The emails she sends out are 90% generic automated emails. She does not provide answers and clarification when a penalty is issued. I am currently on a 15 day count down to remedy an issue. The last time I head from Kayla was August 10th and today is the 16th of August. Kayla isnt too responsive with her emails when I have questions and need clarification. If someone that works at rowcal is reading this, I need someone to rectify this issue and assign me to a new agent. Kayla is not helpful.
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August 2024 by Heather Stedt
Ann Jagitsch helped us smoothly in communication with our ACC request and HOA regulations. Thank you, Ann!
