-
December 2021 by Tonya Keith
We LOVE Katherine! Best groomer in Colorado Springs~
-
December 2021 by Chris Viera
She always does a good job
-
December 2020 by Bre Dishman
Horrible service! I will never take my pet here!!No I am not a customer and never will be with how you treated my niece and her puppy! They asked for one thing and you didn’t listen. Then once we asked what happened your employees were very rude and didn’t care! My niece was devastated. Hope you’re proud of your “work”
-
December 2020 by Leroy Cook
Sad world when you take your animal babies to a place you thought you could trust and then find out they are completely disrespectful. Unfortunate place to take any animal. My recommendation would be to avoid this establishment.
-
December 2020 by Heather Smith
To start off I cannot say enough great things about Kathy Perez and her grooming services. I have taken multiple (just under 10) to her personally. They have all been rescue dogs with high anxiety issues, and over the past 8 years she has done great, even with our current pup. My mother also takes her dog in for light nail trims and a basic groom monthly.We will never trust anyone else, and will always bring our pets to her.
-
December 2020 by Lisa Thomas
Kathy has always done a great job grooming our dogs. She does a wonderful job no matter if they are terriers or Samoyed-mix. They are a member of our family and that’s the way that she treats them. We have been using her dog grooming services for 20+ years. Our dogs love Kathy!! ?
-
December 2020 by Martha Chipman
Kathy is an excellent groomer who always puts the welfare of the dogs before everything else. My mom began taking her Pomeranian Fergie and Pomeranian mix Corky to Kathy when she first began her grooming business. After they passed away, Mom adopted another Pom, a rescue dog, named Shilo, who was always skittish about being handled. Kathy's calm, caring manner earned her Shilo's trust, and Mom was always well pleased with the grooming. After Mom's health declined, I took Shilo in to Kathy's shop for grooming, and found her to be professional, knowledgeable, and reasonably priced. It has always been easy to schedule an appointment, and whenever I leave a message, Kathy is quick to respond. Thank you, Kathy, from my mom and me, for always providing such excellent service!
-
December 2020 by Patti Rose
I highly recommend Puppy Dog Tails! Kathy is very knowledgeable about the proper care of the dogs she grooms and I trust that she always has my dogs best interest in everything she does for them. You can tell that she is in this profession because she loves dogs. My dogs certainly love Kathy!
-
December 2020 by Katey Cook
So heart broken. I took my 8 month old Yorkiepoo to get trimmed. I Specifically said not to trim or cut her ears or her tail told them that she may be a little jumpy as she is a puppy and it’s only her second grooming.. As her appointment went an hour longer than scheduled they bring her out she had shaved ears of course I start to cry and ask what had happened. Kathy told me her ears were matted“They wasnt when I dropped her off” I simply said why didn’t you pick the phone up and call me before you did something I told you not to do this is something she could’ve skipped over and told me when I picked her up that there was nothing they could do to her ears instead of shaving them completely gone. My 8year old was with me and crying because she was brushing her Furrer out every day on her ears to make her ears be fluffy and long as she is supposed to be.The woman didn’t apologize ask and see her or even ask if we were OK because we were so upset. She said it would be $40 and I said why would I have to pay for something that didn’t turn out the way I asked and you don’t even care that you screwed up her fur.So she held my dog so tight until I paid her of course I threw the money on the counter because I wanted my baby didn’t know what they would do to her behind the closed doors. I told her I wasn’t happy I’m sure I cussed a little bit why wouldn’t I when someone absolutely doesn’t care about them screwing up my dogs look And being absolutely unprofessional to me and my daughter. Call my boyfriend in the parking lot because I’m super upset he calls them and they hung up on him being very unprofessional so he comes up there to talk to them they did everything but shove him out of the office and he was doing absolutely nothing but trying to figure out why I was being miss treated and why my dogs for was so messed up. I’m so thankful that my girl doesn’t seem tormenting or hurt while in their care but she’s definitely not herself right now. Plus beforehand they brought a dog outside with her collar not tight the dog got loose and ran off they didn’t even care they just went back inside and went on with her day as the mom and the daughter was going to look for the dog very upset. Please take your dog somewhere else. Don’t put your dog yourself or Child threw this. These groomers have absolutely no care for their dogs that they are grooming..Just wanted to share my experience and save some people some hard ache and money trying to get their dogs fur fixed.
-
December 2020 by cory kelley
Took our dog in to get groomed. Told them specificity not to cut our dogs ears.. They not only did they cut her ears they shaved them completely down. They also didn’t trim her nails at all. When they brought her out obviously my girlfriend and daughter wasn’t happy with them cutting her ears and told them she wasn’t paying because she was very unsatisfied with them cutting the dogs ears.. The groomer held the dog and said they wouldn’t give her to them until she had been paid in full. I called the store to she what was going on the lady on the phone said she wasn’t going to explain it to me and hung up. I drove to their store and 3 ladies in the office was very rude when I asked what the deal was and told me it wasn’t my dog and they wasn’t going to explain anything to me and to get out of there store. When I asked who it was that I talked to on the phone one lady said it was her so I told her that was very Unprofessional of them to be rude and hang up then the older lady said no it was her that was on the phone. So not only was they rude they lie and have no business edict... I would not recommend this place at all and hope I can save someone else from the same treatment.
-
December 2019 by Phil Ty
She did a wonderful job with my Pom/Shelty
-
December 2019 by Leona Kaiewe
Great ladies great bath service for my little guy
-
December 2018 by Sindrandi 6313
Baxter goes here for his 'schnauzer' cut a few times a year and always comes out looking pretty darn dapper. The ladies that work there are so sweet to him - always careful with his old-man-skin-bumps and grizzly-bear claws. Easy to get an appointment with just a phone call, and they already have all his particulars on file.
-
December 2018 by Dena Smith
Kathy Perez is so great with my Cozmo! He is a from a Mill Rescue and was very skiddish the first time we brought him in... the second time.. he walked right in and was not nervous at all. Kathy also gave me some great advice on how to help his coat and doggie dandruff. Thank you Kathy and Puppy Dog Tails for taking such good care of my Cozmo Poo!
-
December 2017 by Katie Engelbart
Always 5 Star experience! Can typically get in within a week of less of calling and always so sweet! Great prices! Thank you!