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9AM - 5:30PM
201 E Pikes Peak Ave, Colorado Springs
Post Offices
“The whole staff were incredibly kind and helpful, but I want to give extra kudos to Kirsten. She was quick to help and made the whole trip about as painless as it could have been, right down to making sure I knew where to go to track my passport renewal and what steps to take to make sure I have backup records of my new and old books. By far one of the best (if not THE best) experiences I've ever had at a post office in this state.”
“I love this post office. All the employees are great and they even took the extra time to help me look/ get information for a package I sent out. I’ve never had a bad experience and I use them all the time!”
“The new owner and his staff have been very helpful, I have a po box at this location as it's close to home, and ship packages 3-4 times a week for business.”
8:30AM - 5:30PM
720 Village Center Dr, Colorado Springs
Post Offices
“I do a ton of shipping, especially every fall, and I ALWAYS use Rockrimmon Postal Services. They are incredibly friendly, knowledgeable, trustworthy and efficient! Plus, they keep a great supply of packing materials.”
“May 2023 Another great customer service event from the Staff at our Westend Post Office. Ramon was friendly and extremely helpful, answering all my questions and providing the exceptional service we are accustomed to here. 5 Thumbs Up! Again!!April 2023 We have been a USPS customer at the "West End" Post Office for at least 10 years now. We have always received prompt, couteous, and professional assistance from the staff. Probably been this way since the Post Office was built here back in 1962! Wow, that's 61 years of superb 5 Thumbs Up service!! West Side is the Best Side.”
“All these bad reviews, I don't get it. I've been coming here for many years and no issues. We have done passports here too, no trouble at all. No experience with the post boxes. The lines are long and slow, but I'm paying attention and it always seems to me it's the customers who are coming in rude and difficult. I love my mail person of 11 years, he's so great! No issues with mail coming in or out. Just had to post this more positive review because I want the employees to know that some of us see you, some of us get it.”
“Everyone there was super friendly. Got through the line very fast! I’ve never mailed anything larger than a small envelope before so they helped me and explained everything I needed to Do and when it would arrive. Love this post office!!!”
“Steve is AMAZING!!! I have never been helped by someone that worked at a post office that didn't act like every customer was a major inconvenience- I was starting to think being rude and condescending was apart of the job description until Steve! He went out of his way to be super helpful and I really appreciate him! Please hire more people like Steve!”
“The level of customer service I received here was so far above average. I came here for a passport appointment and didn't have anything ready but they made sure to take care of me anyway and were so kind. I'm going to drive further to go to this post office for everything now. 11/10 customer service, thank you!”
9AM - 5:30PM
4356 Montebello Dr, Colorado Springs
Post Offices
“I received fabulous service today by Katie. Her advice saved me a lot of dollars. The waiting line was short and the post office clean and well stocked. I also did appreciate the spacious parking.”
9AM - 4:30PM
1611 Mc Donald St, Colorado Springs
Post Offices
“This post office is heavily underrated. Staff was friendly when I visited and helped me with everything I needed. The only reason why I'm posting 4 stars is because I'd like to see better Saturday hours. 0900-1500 would be wonderful”
“This post office has a person who is key to making it work, her name is Mrs. Miriam Orozco, she is the fundamental person for the office to work, she is a person with charisma and empathy, I hope the other collaborators imitate her and learn from her. her to put herself in the other's place, thank you very much for helping me Mrs. Miriam Orozco, with respect and admiration Aldo Palma.”
“Yes the wait is a bit long (about 7-10 minutes) but considering how short staffed they are, the amount of patience they showed and the thoroughness of my experience was worth the wait. I had an issue with my one and only key being sucked up into the car wash vacuum and needed my box rekeyed, my mail held and information and application for my passport. I kinda felt bad for the people behind me but I was there to conduct serious business. Some of them could’ve used the kiosk.
Cut these folks a break. They are actually doing the best they can.”
“I was apprehensive about visiting this place after reading the reviews, especially because it's the closest one to me. The clerks have been helpful the last three times I've been, and there hasn't been much of a wait at all depending on the time of day.”
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“I cannot say enough about this location. I will not go to any other USPS office. My employer is nearby, so I frequent this location for buisness. I do not live in this part of town, but I will plan around my work schedule to mail anything I need. The owners are so friendly and will really go the extra mile to make sure your package is secure for shipping. Highly recommend!”