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April 2024 by Aaron Domeier
We gave Danny a tough spot to drop our POD. It’s like this: Two-90-degree turns in an alley. (Not easy with a truck that size)Danny handled it like a pro. After the POD was dropped, I apologized about the placement. He smiled at me, and simply stated, “It’s OK, I like a challenge.”Danny dropped our POD perfectly at our doorstep, and was in and out in a flash. We appreciate his professionalism and attention to the surroundings; especially after our cross-country relocation.Our entire PODs experience was much, much better than expected- on all fronts. Thanks for all the help!
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April 2024 by Krystal Webb
Melvin Hayes was personable and kind. Great work ethic!! We will recommend him for any job!
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April 2024 by Cynthia Carrasco
The staff at this location are friendly and knowledgeable. They made the whole process a seamless experience in what was a pretty stressful move. Thank you!
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April 2024 by Matthew Riordan
Very efficient process moving from Virginia Beach to Colorado Springs. A special thank you to our driver Pat Samora who fit the pod in a space as close as possible to our apartment.
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March 2024 by Oriana McConnell
If I could give no stars I really would. These people have been nothing but difficult from the beginning. I made a delivery and I really thought I had cancelled it when I decided against moving and then I had a $460 charge to my card. I didn’t think anything of it and got a refund from my bank then a few months later another $460 charge was taken from my account and that was my rent money so I was freaking out. So I spent months trying my hardest to get that money back. My rent was really far behind and by that point I no longer had a job so I was really relying on that money to come back so I wasn’t homeless and they were just giving me the run around saying I didn’t call to cancel and I accepted that so they said call someone else to help and I did and they couldn’t help so I got ahold of someone else who said they could help and couldn’t and ultimately I lost $460 for something I never used once and still lost that apartment and was just furious with with them.
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February 2024 by Samantha Rivera
DO NOT USE FOR STORAGE!!!Company DOES NOT CARE ABOUTCOSTUMERS READ THESE REVIEWS I WISH I DID!!!Stick with the Normal storage units where you can access your stuff whenever you need.We wanted to TRY their Storages... Once the guy picked up the container I asked him how it works when I need to go into my container he said " Just call in the morning of so we can grab your container from the back.Sounded toooo good to be true! Since I was moving in 3 days but that was NOT trueI rented my uhaul in advanced so when moving Day approached I picked up the Uhaul & called the PODS like I was informed to let them know I was on my way for them to say "you have to call 24 to 48hrs to have access to your stuff & they will send you a time window of their choice when you can access."Refused to allow me to speak to a manger, I called 4 separate times. NO ONE has ever contacted me. I just got an email stating my issue was resolved because they won't do nothing about it.WORST COMPANY EVER!!!
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February 2024 by Renee Shannon
Customer service could use a lot of improvement. I understand there’s things out of our control like weather but if I’m told my delivery will be moved to the next day over phone then hours later get an email saying my pod will not be there for 4 days when I was moving in 5 was frustrating.Also for re-delivery I got a call saying my payment didn’t go thru and they needed my card info, I was driving so I asked if I could call back with my info and was told yes. I called back 20 minutes later to provide needed info and was told I was all set and my pods would arrive the next day. Then sure enough got an email saying my pods were canceled. Again no call so frustrating. Then I call to get things rescheduled and am told it’s not the person I spoke to fault because he only has access to certain info!!Will never use pods again or recommend to friends or family.
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January 2024 by Grexia Roig
Simply the best. I was able to coordinate dates for delivery and pick up at my convenience. The PODS arrived on time and the drivers and agents were very nice during the process. I had to move pretty quickly and they were considerate of my needs. Felt very safe that all my belongings will arrive and that things would be untouched. Next relocation and won't even think about it. PODS is great.
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January 2024 by Richard S
PODS was great! Deliveries and pickups were timely and professional. They were very flexible when we had to move up our drop off date. They even picked up the empty pod in an 18°, 30+mph sustained wind, blizzard. I properly secured all my belongings and didn't experience any breakage! Will use again for my next move! (Hopefully not for a while because moving is the worst)
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December 2023 by Chris Moore
I needed a place to store a massive amount of horror collectibles during my open house for the sale of my home. The pics were secure enough I felt comfortable purchasing a second and just loading all of my stuff into them in my driveway and having them take it all to my new home. I rented for 30 days and they worked with me to give the absolute most time without risking another month fee. It worked out great. If you're on a really tight budget, pay close attention to the delivery fees. There were 3 fees for me. To my old house, to my new house and pick up of old containers. Still, it was all readily availbale quotes with no surprises and all of my human interactions were friendly and easy. Highly recommend for a stress free move. I literally had 80% of my stuff picked up in my driveway and delivered to my new house. I loaded myself so I could ensure things were loaded and packed as I wanted. We didn't have one thing damaged in transport. Great experience!
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December 2023 by Brandon Barkey
Awesome experience!! The entire process was smooth, even visiting my POD one time to pull out my snowboard equipment. Highly recommend!
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November 2023 by Mike Bautista
PODS is the way to go. As with any other storage system, it can get spendy, but PODS is super convenient. We shipped two containers from Washington state, had one delivered to our temp house and stored the other for 22 months until our house was finished being built. We were able to access our POD at the storage location when needed. Steve K., the marketing manager at the Colorado Springs location, was very helpful and accommodated my special request. A GREAT experience and they exceeded my expectations!
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November 2023 by Jason Hoffman
Had to schedule POD delivery two days before I needed it. Got it done and price was fair. Hope I dont need it in the future, but I know where im going if I do.
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November 2023 by Autumn Rose
Pros:-Our things were picked up and delivered on the correct dates-Website is user-friendly and easy to set up-2,000 mi cross-country move costed less than a U-Haul would have-Agents are always available and respond very quickly-The Podzilla is VERY cool to watch!Cons (personal experience):-Initial delivery was 4 hours late-Very little communication for initial delivery-POD was delivered facing the wrong way for final delivery, make sure you communicate with your driver-Still cheaper than U-haul + gas, but it was still around $1,300 for ~2,000 milesOverall, I would do it again. I would just save much further in advance!
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October 2023 by Ramona Decker
Rogelio from Colorado Springs came on a very cold Saturday morning to delivery my parents POD. He called and let me know he was on his way. Was able to put the POD exactly where we needed it. Everything so far (from a PODS POV) has been great! Oh, with the exception of a very lengthy wait time for initial phone call.
