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August 2024 by Jewel Hee
I just want to say that Logan was absolutely INCREDIBLE with us. He put in so much time and effort to find the perfect vehicle for our family AND kept us under our budget all while treating us with SO much care & comraderie. It was my first experience buying from a dealer & he made the entire process thoroughly enjoyable!
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August 2024 by Amy S
I really wish I could write a better review, we love the car but the service we received was poor and we will no longer be using them or recommending them to friends. I will admit that we did make a mistake in that we trusted their inspection and did not complete a thorough one ourselves, if you do buy spend lots of time looking at everything on the car. They promise a bumper to bumper guarantee however that claim is false. After buying the car, we noticed the sun roof had two long cracks, so we called and the first person we spoke to was very concerned and said Joel, our sales guy, would call us back and most likely get us in for a service repair. Joel called back and stated there was nothing they could do, he had talked to his manager and the guarantee doesn't cover windows. When we said we would talk to others he said he could move it up, which indicates he never did talk to a manager in the first place. I called and left a message with a sales manager Mike just to talk about our options and it's been over a week without a call back. Which to me, indicates they realize they're in the wrong but don't want to fix it. I'm disappointed that they would see a car with a clear safety issue and not take responsibility or even work with us to compromise on splitting the cost. We will be reporting them to the attorney general next, we paid for a warranty with them and had the 30 day guarantee and they are not honoring either. If you do buy from them, use extreme caution.
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August 2024 by Misty Jenkins
Our salesperson, Logan, was amazing! He was friendly, respectful, professional, and listened to our needs and budget. Logan made our car buying-process very easy and positive experience. Thank you, Logan!
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August 2024 by Amanda Acke
Isreal and Brendan took the time to find me the best deals and price range to fit within my budget. They were patient and kind while i figured out logistics of purchasing. Everyone at Phil Long was helpful with anyone that came in during our visit!!
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August 2024 by Carlos Madrid
Great customer service! Israel was very accommodating. Drove away with two vehicles!
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August 2024 by Ryan
Isreal was helpful in helping me find my next car after my last car died on me. No pressure from the salesman and fair deals. I would recommend Isreal to anybody looking for their next car.
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July 2024 by T-Jay Juker
Come see Isreal at phill long value car. Great service, willing to work out the kinks, and an overall great experience.
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July 2024 by Johnny Hudson
Hector and Alex are very friendly and made it a good experience took a little while to find something that was going to work for me but they didn’t give up and worked with me and my price thanks a lot!
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July 2024 by Jasmine Escobedo
Hector and Alex were able to help us find the car we wanted they didn’t give up and continued to look. We appreciate their work and making us feel welcome! Thank you guys!
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July 2024 by Mickililas Enoch
FIND ANOTHER PLACE !!!!! THIS PLACE IS A SCAM AND WILL HAVE YOU SITTING THERE FOR 6 HOURS WITH NO RESULTS OR UPDATES! THE VIDEO OF THEM BEING DISRESPECTFUL IS ON MY TIKTOK PAGE! IT HAS 40,000 VIEWS ON IT AS OF TODAY!
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July 2024 by Jasmine H
I worked with Devon. Very professional and helpful. I feel he really went the extra mile to make sure I had a positive experience and he paid attention to detail. Very happy with my purchase
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June 2024 by Mendoza Family
I would never recommend any of Phil Long dealerships, We had terrible experiences with pretty much the whole Phil Long family of dealerships in Colorado Springs. They do not care about customer only the sale.
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June 2024 by Ally Schlough
I worked with Hector and Alex and they made the process easy and enjoyable, I recommend they to everyone!
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June 2024 by Jennifer Roybal
Thank you Isreal for greeting me and helping me find a new car. Your excellent customer service and knowledge of all vehicles was a big help. You made the whole process very easy and walked me through the whole thing.
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June 2024 by Liam Zirkle
I had a great experience with Alex at Phil Long Value Car. Over the phone, he was incredibly helpful, providing detailed information and answering all my questions. He was professional, patient, and made the entire process smooth and stress-free so far. If you’re looking for a used car, I highly recommend asking for Alex. Thank you again Alex for the excellent service!
