PetSmart is the largest pet supply and services retailer, known for offering a wide range of products and services for various pets, including dogs, cats, fish, birds, and small animals. Customers appreciate the large selection of items available both in-store and online, often highlighting the convenience of shopping online and picking up at the store within two hours. Many reviews praise the friendly and helpful staff who provide excellent customer service. Grooming services have received positive feedback, with customers reporting that their pets look great after grooming appointments. The grooming staff is described as understanding and efficient, making the process smooth for both pets and owners. The store also offers good sales and a reward system that customers find beneficial. Overall, PetSmart is recognized for its commitment to quality products, competitive prices, and a welcoming atmosphere, making it a preferred choice for pet owners.
We had the best experience with Lexi! She helped us fit a collar and was so patient and kind! She really was a life saver and had so many great tips as well! Thanks Lexi!
February 2026
They do a good job washing our Lab and trimming his nails.
January 2026
Good customer care. Lots of options. We dont buy fish here, though.
