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March 2024 by Jason Lauterjung
4 stars since they didn’t have techs for my initial appointment so needed to come back another day, but otherwise good service.
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March 2024 by Tyson Montoya
Gavin helped us in a pinch when we were traveling on a donut and needed a new tire in ASAP. One of the only places on a Sunday. Fast and friendly service
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March 2024 by Gabriel Cruz
Great service and great advice. Learned a lot about what maintenance is required to keep my vehicle running great. Timely service, and very helpful!
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March 2024 by Briana Booth
My regular shop. Always good service. Gavin was amazing. He was so kind to explain everything and answered all of my questions. I will definitely be back.
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March 2024 by Kortnie Francis
The new manager Gavin was very insightful, patient, and helpful. They worked with me to make things work. Lightbulbs were replaced, maintenance was done, and full synthetic oil change.
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March 2024 by Jo Moore
Really pleased overall. Was able to book a short-notice appointment (thank you for accommodating). Early drop-off was easy to navigate and shout out to Phyllis, who kept me informed. Really appreciate the team.
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March 2024 by Terry Hodges
Very good work helpful and knowing about the car
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March 2024 by Tyler Edwards
gavinis super helpful we need more people like him in this world i hope he becomes a manager
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March 2024 by Rose Lovet
Gavin was such an awesome inspector he let us know our options and what would be best for us in the long run. Great place to be got me in asap and made sure I knew in depth what I needed for my car.
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February 2024 by Angel Brink
Gavin and Phyllis were awesome and a big thanks to Justin as well, my car runs great!
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February 2024 by Erin Turner
Daughter and I stopped in to get her tire replaced and this was the only shop open on a Sunday that had a new tire for her car. Gavin the store manager had the best customer service skills we have ever experienced.
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February 2024 by Arie Queen
Did best job finding me new tire for my car all season tire
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February 2024 by Cassian Losey
Gavin helped me with my tire, he was super amenable and friendly, got the job done quickly and got me a great deal! 10/10 would recommend to anyone who is looking for good customer service and great work. Thank you for everything Gavin!
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February 2024 by Making Waves Fitness Waves
I am happy to recommend this branch of PepBoys after my overall experience. I believe the Asst Mgr is Phyllis. She truly made me not only feel welcome but cared about. She took the time with me to explain the situation about why I would have to make a different appointment. She went above and beyond to make me feel taken care of. When I had the car towed for the second appointment, I was working with the Manager. He, also, was very honest with the short handed situation. He did state he was prioritizing my situation and did make sure to call with an estimated time line and cost. I was pleasantly surprised that parts were secured and work completed earlier than expected! He went over the parts with me and also treated me with respect. Many women are patronized when in a shop, and he was polite. He listened to my concern about the extent of the repair necessary and reminded me of the nationwide warranty. When I was concerned about a light i had never seen before, he checked the oil then spoke with the mechanic who said there was a recal on Subarus. I didn't know about it and it explained another proble.. I was looking for a local shop where I felt like I was respected and that my car would be taken care of. I think I found it.
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February 2024 by Edwin Willis
Gavin was amazing I really appreciated his honesty and giving real feedback about what my car needed. He was very patient and detailed about what was done to my car and even offered a better ice scraper to use when he saw me cleaning my car. Will come back and see Gavin for sure. Somebody give that man a raise!!!
