-
December 2023 by Pamela W
Caleb and Jennifer were phenomenal to work with
-
September 2023 by Diana Westmoreland
Great customer service. I have used One Main Financial several times over the years. Helped in many money pinches in my life. The interest rate is VERY high. Go in person and apply extra payments on the principle only, this will help you with lots of extra interest. Took me awhile to figure this out. I was unable to pay principle only on line. Hope this helps someone. I would use One Main Financial in the future.
-
September 2023 by Linda Baker
Such a lady. She was so very helpful with me about setting a due date and explaining everything.
-
August 2023 by Jess L
I called before my payment’s due date to make a payment arrangement and was told it would be no problem. I have NEVER missed a payment.Between today and the time I made the payment arrangement I have been getting called 7 times a day by One Main. I called to speak with a manager and was told I had no payment arrangement in place and that they can legally call and harass me for payment 7 times a day. The assistant manager (I believe his name was Andrew) was rude and had no empathy for my concern. He told me he would add me to the “do not call list” and told me if I ever need help they will not call me to assist. Terrible customer service.I will NEVER use One Main for anything every again. Beware, you will be harassed!
-
August 2023 by Jeff Dugger
Ok so my deal was complex and narrow. However, Tracy seemed to care about me individually and was fast and accurate. I was in a desperate time of need and One Main Financial extended hand to me. Thanks guys
-
July 2023 by Omar Guerrero
Nicholas Gonzalez Loan Specialist very Professional. All the process so fast
-
May 2023 by BDJ Non-Profit Solutions
exemplary, upfront, professional service.
-
May 2023 by curtis wilson
It was way quicker than expected.
-
May 2023 by Sammi Martinez
I applied for a loan last week and I got a call telling me to call back. I called back to speak to the person who left me the message, Caleb, and he was busy. I called again the next day and I was told by him that he couldn't pull my credit cause my report was locked so I told him I would unlock it for him and he told me he would try it again 5 minutes after the call or the next day as the unlocking of the report may take 24 hrs. Nothing that day. Nothing the next day or the day after that or over the weekend and my report was locked again. I call yesterday and he's busy yet again and I'm told he will call me back. No callback but they attempted to pull my credit again but couldn't cause it's locked. If he had pulled it when he said he was going to, none of this hassle would occur but he didn't and didn't try until close to 5-6 days later. You shouldn't give false expectations to ppl. If you cant do what you say you're going to do, then just be honest. I'm not locking and unlocking my report constantly just to try and get a loan from this company and I ended up telling them nevermind on it as this is already a hassle and it's not worth it.
-
April 2023 by Randal Crosby
Elva was very helpful in every aspect of her job. ??
-
February 2023 by Tony Valdez
Terrible company, ran my credit, said I was approved, did everything. Then, I need more and more paperwork. Horrible company, and they lie. Don't trust them with your money
-
February 2023 by Shie Griego
Not happy with my recent experience. Submitted all documents for an application and it took over a week to even receive a phone call. When I first applied and did sign for a loan in summer of 2022, I received a call immediately that day of applying. What’s the difference now?….I wouldn’t waste your money on this company. There are plenty others that will be happy to take your business and MONEY.
-
January 2023 by Renato Rodriguez
Very professional and friendly! Thank you
-
December 2022 by Jr Weldon
Everything was very smooth quick and easy in-and-out the door in 10 minutes very nice
-
September 2022 by Jaykob Owens
Hard credit pull. Changed the loan conditions. Would be respectful and honest to not lie to potential customers just to harvest personal information, buyer beware.