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January 2024 by Inez Goings
The lady working was very helpful she does an amazing job keep up the good work and positive vibes
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June 2023 by Santiago Lara
Joselyn and Joshua were very helpful with setting up my phone thank you guys ☺️
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January 2023 by Fanargle
Very helpful staff getting me new phone set up
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September 2022 by Thomas Cerveaux
Donovan charged my account, couldn't complete the transaction, refunded my money and now I'm waiting seven to 10 business days to get my money back. I left empty handed and now my money is some where where I don't have access to it.Complete waste of time. DO NOT GO HERE.
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September 2022 by Greg “DsgtChandler” Chandler
Carla was awesome and example of how great customer service should be. Keep rocking Carla
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August 2022 by Aaron Phipps
Terrible Chris is extremely rude and i will not be back to this location because of him.
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August 2021 by Jeff Baker
I got great service, the right package for me, and a phone that I very badly needed for a total price that was a really good deal. I told the associate exactly what I needed. She delivered with a ?. Much better than the run around, overly complimentary rhetoric, and failure to deliver from the other providers I spoke with. Thanks!
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July 2021 by scott simpson
Save yourself the headache... the phone service sucks and I pay $30 more than I was told when I signed up two months ago
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September 2020 by Tony Sanders
I had went to two other Metro PCS locations to get my account number. I was looking to port my number to Verizon and was given the run around by two other stores. I understand the service provider does not want to loose the number but for heaven sake just do your job. That was all I was asking for.I was able to speak with Hugo over the phone who was the manager of the store as well as two other stores. He was able to assist and guided me to this location and said Daisy would help me get my information. Daisy was very professional and apologized for the other locations' downfalls. If we ever decide to need a local only service we will come and do business with Hugo or Daisy only.Thank you and I wish your stores the best in business.
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March 2020 by Oscar Garcia Jr
Very friendly and customer service oriented
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March 2020 by The Davis family Dogs : Roxy and Emma 719
This is the worst customer service I’ve ever experienced. Both employees the make and the female pride themselves on doing the least they can do for you. If you have half a brain go to another service provider.
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February 2020 by Brenda W.
Went in to upgrade my phone. Purchase the phone, a phone case and a screen protector. He acted like he was putting the screen protector on. My phone started messing up a week after and Come to find out there is no screen protector on it. Now I'm stuck with this messed up phone till I'm able to upgrade.
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December 2019 by Junior Rivera
Great service and the employees are awesome
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July 2019 by Stacy Lovelace
Worst store ever! Went to pay my bill today and did not even get acknowledged. The guy was helping a lady. I waited in line for 10 minutes, left, went all the way to the bank, went and got myself some lunch and then went back. Still did not even acknowledge me and was still helping the same lady! People had been waiting over an hour without even an 'I'm sorry. I will be with you as soon as possible'! Won't be going back to that place!
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February 2019 by Mercedes Worthy
The online website wouldn't take my card when i tried to pay my bill so i went into this store. Turns out the lady said it happens to alot of ppl, when you try to pay it won't take your card and refunds your money back. She was really nice about it and helped me get it taken care of. Had nice background music playing while we worked out the kinks. Everything went smoothly and i was on my way in no time. She even had WiFi i used when i needed to transfer money to continue with the payment process. Only thing i hate is that they charge you a convenience fee ($3) when it was a total inconvenience that i couldn't pay online and needed to come into the store to do so. But it's not much and so worth it. If you are looking to buy a phone tho, i would go to a bigger store. This one is really tiny and only had maybe 8 phones on display.
