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November 2024 by Scott M.
Absolute worst customer service. Staff isn't capable of handling busy patient time periods. Check in order isn't followed, terrible. Front desk failed to print out order after checking in.... 20 minutes later.
Find an alternative Lab Corp location!
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November 2024 by G U
Went on a Monday at 11am and had no issues getting my test done. Lobby was full but my wait was less than 20 minutes (without an appointment). Check-in was easy, front desk worker was pleasant and my blood draw was easy and quick. Overall a great experience.
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October 2024 by Melissa Beach
Erica drew my blood, she was great I didn’t feel a thing. Check in went fast and smooth.
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September 2024 by Tambra Tice
The labcorp off LakeAve is the SLOWEST.
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September 2024 by Willessa Stanton
Search for over 45 minutes asked how long I would be until I would check in was told another half hour at least not even to include how long I would take for them to call me to get the test actually done I was expected to wait in a standing only waiting room for a half hour just to further check in and then God knows how much longer to do the test because I wasn't given any kind of estimate. It was ridiculous the worst part is their hours Monday through Friday are only until 3:00 p.m.! This is just absolutely dysfunctional.
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August 2024 by C.
I been meaning to write a review a lot sooner. The staff here was awesome! I'm in my last trimester of pregnancy and had to do a 3 hour glucose testing, the staff that worked on June 7th, 2024 was truly amazing! They made sure to make me feel comfortable knowing I had to fast while being pregnant they made my experience so much better. It does get busy in their office but having wonderful caring staff made the wait worth it. Thank you for helping me through the testing and quick with drawing my blood. I will never forget the kindness that I received that day from those women.
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August 2024 by Sean
After making some lifestyle and health changes, I now get my blood work taken twice per year.
I've been to multiple LabCorp locations around the CO Springs area in the last few years.
As someone who used to have extreme "needle phobia", I've got to say - I love this location.
People don't realize how much the little things can impact a blood draw:
Whether or not the staff is fighting when you arrive.
How packed the waiting room is.
Whether the phlebotomist decides to close the door or not.
Whether they're delicate with the draw or if they're distracted and talking to colleagues across the hall.
I've gotten to the point where I will only come to this location. Friendly staff, easy draws, low wait times.
5/5 experience compared with other locations
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August 2024 by OnOurTrail dotcom
I wouldn't recommend this location. The process is terrible, they don't have enough staff, the wait seems like an average of 1.5hrs the past 4 times we stopped by. Just this last time they were rude to my husband, calling new people up before him and never looking in his direction when he just wanted to ask for time estimate. They are overly stressed which trickles down to the patients. JUST DO IT AT ST. FRANCIS. Even one of the workers there told me they have little wait because they are well staffed at the hospital. Save yourself time and stress and walk in at St. Francis up woodmen!
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July 2024 by Kiana Hooper
I will not go back to this facility again. The waiting room is tiny and there’s no real seating so good luck getting any lab work here. The wait time was ridiculous even with an appointment. It took over half an hour before they actually did my lab work. I almost thought I had missed my appointment as I got a text to come in, and I guess someone else’s last name had been called while I was waiting in the car as the lobby was that crowded. Just incredibly poor communication all around
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July 2024 by Nate Orson
Best lab experience
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April 2024 by Gregory Ayres
Reception was rude, didn't understand the concept of an inside voice. They also tried to add repeated fees and charges to my bill.
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April 2024 by Amanda M
Don’t make an appointment. It won’t matter. I made an appointment and was over an hour wait. Ended up leaving because who has time for that.
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April 2024 by Cathy Tapia
Been here for myself and my son. Erika has exceptional service and is a quick draw with that needle. Clean office. People were in and out with hardly a wait. This was on a Thursday during lunch.
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March 2024 by Bethany G
The receptionist and tech were both great. Though understaffed, they got people in and out as quickly as possible.The technician got a precise draw on the first try and made me feel comfortable as we laughed and talked.I was a walk-in and done within an hour of arrival.
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March 2024 by Bethany Madsen
In and out, quick and painless!! Thanks, team!I was there on a Tuesday morning at 9:30 as a walk in, and was out in no more than 10 mins ?