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June 2023 by Sylvia Bell
Went in today to return two items and the girl said she could return one item but not the other one because the other one didn't have a tag on it. I had my receipt for the purchase so I couldn't understand why she was trippin. I looked up their policy, and it doesn't state that you have to have the tags on the item to return, just a receipt. Terrible customer service, I'll be going to another Hollister store, and not returning back to this one. My first time in this location, and my last.
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June 2023 by Cortney Gutowski
Incredibly terrible customer service from the head manager… idk how she’s a manager. as well as some little boy behind the front desk
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December 2022 by Alondra Jimenez
The girl with short hair ringed up my one pair of jeans and the total came out to be $64. I asked there not on sale? She replied “no they’re not” when clearly the entire store is 40% off. Terrible service.
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August 2022 by Leah Dionne
Always great service and love the clothes
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July 2022 by Ross Hartley
No greeting no acknowledgement at all as I stood at the desk. Two employees looked at me and never even said hi. Disappointing.
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December 2021 by Shelley Meyer
They were nice enough to let me try on some stuff right before close. But it's no surprise, Hollister is incredibly overpriced. I'm gonna stick with Aeropostale for most stuff.
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September 2021 by J
The store was out of an item I wanted, but the associate was able to help me order it and have it delivered for free! She was also able to pull up my account and apply a coupon I previously earned.I was also able to pickup an online order, all in under 5 minutes!10/10 awesome service!!
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September 2021 by Savvy Manor
Coming here is always a mistake that I regret (and it’s usually just to return only orders- since they charge to ship returns back). Because this store is such a miserable experience, I’ve completely stopped getting my jeans here for good.
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August 2021 by R Hall
Totally and wholly unacceptable unsanitary restroom. Makes the store not worth it.
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May 2021 by Jessica
The store was out of an item I wanted, but the associate was able to help me order it and have it delivered for free! She was also able to pull up my account and apply a coupon I previously earned.I was also able to pickup an online order, all in under 5 minutes!10/10 awesome service!!
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May 2021 by Adrian Kemp
Great service very helpful
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April 2021 by Cravvy Manor
Coming here is always a mistake that I regret (and it’s usually just to return only orders- since they charge to ship returns back). Because this store is such a miserable experience, I’ve completely stopped getting my jeans here for good.
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February 2020 by steven ward
Love the quality but in recent times it seems like expensive clothes that aren't that good looking anymore.
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February 2020 by yy lunaa
Smells great
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January 2020 by Lizigns
Got a super nice winter coat for like $60 on sell. I haven't been to a Hollister since middle school and I'm 27.
