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August 2024 by Bruce Howard
Needed a cool-cut to my "mature shagginess", & yet, understanding that there are consequences from "being a walkin", meaning a long wait, I still made my way into the Great Clips Salon...and YET, on this Saturday afternoon, around 3pm, I walked into the 6957 Austin Bluffs Pkwy Great Clips, and low & behold, was consequently (!!!) 1st in line with my stylist Jessica! Sat down with my thankful grin, & gave into the friendliness & executions of a GREAT HAIRCUT from Jess...we bantered about the weather, kids, & the upcoming times off from work for both of us...& BOOM, I was out the door with a slick-feeling-better-looking-better-cut, and as it is, I would have waited in line for a haircut as this! THANKS SO MUCH Jessica...Thanks Great Clips! Bruce D from Colorado Springs!
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August 2024 by Catherine Marte
My haircut is uneven, choppy, and half of my hair is longer than the other half. I could had done that to myself for free.
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August 2024 by Al Ruiz
This used to be my go-to location. No more. Went there on Saturday (07/06). There were two stylists with other customers and a third worker (not stylist?) folding hairdresser cloths by the cubicle closest to the door.
Upon entering, the third worker just peeked out, awkwardly looked at me, and didn't say anything, she just went back to folding cloths, no greeting, no checking me in, no acknowledgment, nothing.
The next closest hairdresser was chatting and joking with her customer and didn't acknowledge me either. I just stood there by the counter for 5 minutes waiting to get checked-in without anyone acknowledging me. Once the hairdresser was done and finished checking out her customer, she finally greeted me and checked me in, upon which I told her to not bother. I ended up going elsewhere.
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June 2024 by Tom Dooley
Good cuts at a good price.
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June 2024 by daniel lavin
Went today for my 4th cut at this location. My account had a very old telephone number associated with it. The receptionist made a huge deal about it, arguing with me about it and turning the monitor around to show me as though I doubted her. I found her attitude to be confrontational and offensive over such a minor issue. I chose to walk out and will find a new place. A shame as I liked the stylists I'd seen there. A primer on customer service would be helpful for this employee.
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June 2024 by Dawn Matticola
Stylist: Stacy at the Norwood location is absolutely wonderful. She went above and beyond correcting a horrible.haircut that I received at a different location.
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May 2024 by kenneth cramm
I stopped here for a beard trim. Must make reservation. The service was excellent, and the trim was $10 plus tip.
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May 2024 by Ken & Janea Barber
My favorite location. Jennifer is wonderful!
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May 2024 by Sage Arnold
An amazing place to get your hair cut! The staff were really nice to talk to and understood how I wanted my hair cut.
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May 2024 by mendy joswick
Very disappointing you don’t have an option to talk to an actual person over the phone. Very bad service. I’ve enjoyed your staff but I have a question that isn’t answered on your website and it’s a shame Great Clips is too cheap to pay for someone to answer the phone. I’ll find someone else I suppose.
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May 2024 by James C
My girlfriend scheduled a appointment here an hour ahead and then when we went in they said they couldn't do anything
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May 2024 by Cynthia R. Holzapfel
First time here. Everyone acknowledged me, made me feel welcome! Beth did a great job for me. All the customers seemed comfortable with their stylist as well. Will definitely be going back! ? thanks
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March 2024 by Curt Welty
Short wait, good service, good haircut
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March 2024 by Keith Green
A great experience. The stylist really listened, and did exactly what I was looking for!
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February 2024 by Randy Filkin
Received good service from Samantha
