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May 2024 by Derek Gulley
We have taken our dog to this location several times. We have been loyal customers. Generally we have been pleased with the service they provide. This last time was a different story. My wife picked up our dog after being at the hospital with her father all day. The technicians clipped our dogs nails to short. After my wife walked to our car with the dog and got in she noticed the blood on her clothes. At this point our dog had already jumped in the seats and on our sons lap. She went back inside to inform the staff of what happened and they said " oh don't worry...some peroxide will take that out..it happens sometimes". First off, that's a horrible way to conduct business. When I found out what happened I called the store and told the manager the situation and asked for a refund. Because i had to throw away 2 pairs of close and scrub my seats for 30 minutes. He politly declined and said he would give us a free service next time, which i politely declined after my wife's previous interaction with the staff. I told the manager that your reputation is everything in this business and if her could not make this right I was going to leave a review about how this was handled. He laughed and said " you go ahead and do that buddy" I will respond to it the same as I do for all the others. So here ya go! These are the people you deal with. Hopefully you don't get blood all over your car if you go here. And to the manager. God Bless You!
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March 2024 by susan tuttle
I recently moved to Colorado and found Furry Friends on Hartsel. Everyone is always so friendly & helpful. I took my two dogs in to have their nails clipped for the first time and Audrey was AMAZING. The groomer was busy so Audrey clipped their nails. My coonhound has black nails and is a nervous dog… Audrey was so good. Thank you very much ! Permanent customer!
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March 2024 by Amy Perez
Very knowledgeable and helpful, good selection of quality dog and cat food.
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February 2024 by Angela G.
Don't know why this place has so many bad reviews, Has a great selection of healthy foods and treats for my dogs. The owners and staff are very nice and helpful. Don't let the size of the store fool you, they have a plethora of options including some brands I have not heard of. I would highly recommend!
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January 2024 by Janet Huffor
Great place!!! Great products, Great customer service!
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December 2023 by serene2681
Incredibly friendly, helpful, and INFORMATIVE people run this store! I went in looking for dental care options and the young lady recommended the raw beef bones. My dog LOVES them and her teeth look amazing! I went in the other day to inquire about CBD for her anxiety and I got so much helpful information from one of the owners. I scheduled a grooming appointment and I can't recommend this store enough!
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December 2023 by Alicia Smith
This place is 1 of two places in the springs that sells my dogs food. Their customer service is top-notch. Love this place.
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December 2023 by Peter Winn
Excellent products and great customer service. I’ve got a pup with a very sensitive stomach. They have been very helpful sorting through products.
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October 2023 by Makenzie Grall
I took my 85lb Shepherd to Heather at the Fillmore location for grooming and I was *thoroughly* impressed. She was kind and helpful, and even have me feedback on how he did.His trim is perfect, he is so shiny, and his denser undercoat is no longer bothering him! So good!
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September 2023 by Joni Williams
I absolutely love this place! I work for a rescue and the owners are extremely generous with donating toys, treats, and other high quality items for our dogs and fundraising events. Though Furry Friends is a small, local business, their charitable hearts are massive. I can't count how many times the owners and staff have come through for us!!!Personally, I have bought items for my 4 rescues and will continue to do so. As mentioned above, the quality and customer service are worth going back for... Along with the fact that they are running a company that focuses on their love and care for animals.
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September 2023 by Todd Short
I don't usually buy our dog food, my wife does. It was in her honeydew list that I pick up a bag of our puppy food. Furry Friends were great and was able to look up the account so I went home with the correct kibble. Thanks Furry Friends!
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August 2023 by Christopher Brown
Fury Friends Inc is your one stop shop forall your pet’s needs! The owners and staff are extremely knowledgeable about the products and services that will keep your dog healthy! Their passion for animals is unparalleled!The owners helped us find the best food that would suit our dog’s dietary needs, without breaking the bank! We also took advantage of their delivery service. That comes every month!Truly, an amazing staff that cares deeply for your furry family members!
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August 2023 by Rosemary Stephens
When I moved to the Springs a few years ago, I asked neighbor who they would recommend for dog food and grooming for my older dogs. They said that they went to Furry Friends and that is who I have been coming to ever since. The knowledgeable staff has helped me select what to feed my two as they have gotten older and they always look amazing after being groomed. So I thought it was my turn to recommend Furry Friends to anyone who hasn’t tried them. You will be happy you did!
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August 2023 by Nikki Simmons
The best locally owned pet store in Colorado Springs. I love going in here to get treats for my 3 dogs and my cat. Bill is always so helpful. Best selection of alternatives for rawhide chews.
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August 2023 by Tammy Robel
Best place in town for all natural dog food and treats...my dogs love everything here