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February 2024 by Lori Branham
My Dad has been there several times. I can't express how compassionate and efficient they are. It's hard to be in rehab, but they manage to make it into a good experience. Excellent care!
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February 2024 by Jennifer T
If you're looking for a rehabilitation center to help you in your recovery, this is the one! I am so grateful for each and everyone in this Hospital. Dr. Miller and his case manager Marivic are so caring and quick to respond and are available at any time needed. The physical therapy is fantastic and we owe that to Gianna & Evan. Gianna taught us so much and helped my son feel confident in his recovery. The occupational therapy is also just as great! Helping my son learn to be independent again, thank you Lauren for treating him as your own and Ally for being great & so good to us! Tim also! The nurses here are all so knowledgeable and detailed but caring. I never had to worry about my son here. The Nurses techs are also so fantastic! We adore Carmen (she always had a smile and we cant thank her enough!), Vanessa, Kayle, Valencia! And most importantly Ally! The Nurses here that we want to recognize are Angie, Laura,Christian,are a few that we want to be recognized! There was so many nurses we cannot thank enough. This whole time here was such a blessing and we were taken care of so well. I am forever grateful! Also huge shout out to the charge nurse Leticia! We adore you too!!! Thank you everyone here. I know this is such a long review but I cannot express my gratitude enough.
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December 2023 by Cool Bob
I laid in bed crying in pain for a week until a young RN (Brian) walked in and asked what I needed after I explained that the higher ups had already said the hospital didn't have the drug I needed he simply said ohh but we do, it's just a different dosage! He got it approved,retrieved, and administered it. Fixed in 2hours
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October 2023 by Iuliia Thomas
They took a very good care of my mom. My mother doesn’t speak English, and I am working two jobs. I left her there for a week and she was so happy there, even with no English (and no Spanish). To do rehabilitation after her knee surgery with Encompass was the best decision. Soon she will have another knees fixed and she dreams to get to Encompass again.
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September 2023 by Glen White
Well my name is Glen white I got here on the 15 August first off I broke my C1 through my C6 in my neck! So I’m in a wheelchair 90 percent of the time I didn’t know how to transfer from my wheelchair so my life has been terrible!!! So I got here and had PT with Kelsey and she was incredible I’m up walking now with a walker which is amazing In every way! Then I had OT Jessica the traveling nurse and she was the most amazing helpful person I have ever met!! Because of her I’m showering, going to the bathroom room by myself it’s crazy how much she has taught me in this little bit of time I h been here I’m get dressed by myself brushing my teeth and my beard and my hair by myself i would not be doing this fabulous with out her I’m truly so so thankful she was here!! She’s taken the worst time of life I couldn’t do anything for myself and because of Jessica I have gotten my independence back for the most part which I never thought I would have back!! Then because of Morgan in speech therapy I have gotten everything I have asked for with paper work not to mention, she found me an app on my phone. That is a pill tracker for ever pill I have and for what time I need to take it which is absolutely incredible!! Then there’s Lindsey my case manager who has done so much more than she has had to do for me I’m truly so grateful I had all of them together they have changed my life in the best way in world I’m going to go home and succeed before of them!!! I never thought I would get to this point in my recovery and I have gotten so much better!! I can’t forget Carolyn In house keeping who cleaned my room so wonderful every time she did it even though I was so messy she did with a big smile every time!!!So what I’m trying to say is Encompass health saved my life!! Thank you from the bottom of my heart for everything you’re doing here!!’
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September 2023 by Alvina Kemper
The staff is unorganized and uncaring! I was there for 3 days but needed to be there longer, couldnt get my meds. but I was a fall risk so my bed was alarmed so I had to page someone and wait for help to go to the restroom. I peed my bed more times than I made it to the toilet. The bed also set off the alarm if I move around too much. That irritated the staff causing me to be relased too early. Also they insisted on packing belongings resulting in missing items including my wallet and phone. The only people they treated well were the very quiet and disabled. Do Not Recommend!
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August 2023 by Diana de la Rosa
I spent about 10 days at Encompass rehab in Colorado Springsand wish to thank and congratulate nurses, LPN staff, therapists ,and kitchen personnel for their excellent care and compassion. I interacted with many people but would like to give a shout out to Nurse Maggie and therapists Alexa, Morgan, Chelsea and Joy. A special thank you to LPN Kami and many more that made my staysafe and comfortable.
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August 2023 by linda rivera
So far so good ! I love all the therapist I have met and they are very kind to my mom! Phil has been an amazing nurse so kind and helpful - the only complaint I have are the Cna’s - they sit in the hall laughing and talking for long periods of time - the don’t put patients in pjs b4 bed or take my mom to the restroom - today we had an ostomy bag open and pour out everywhere because they hadn’t emptied it - it was awful for my mom - she was embarrassed but Phil came in and comforted her and got her cleaned up ! Phil gets 5 stars n my book
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May 2023 by diane Cox
We stayed at Encompass for 24 days. The thing I was most impressed about was that all patients were always treated with compassion and kindness no matter how busy they was. Patients where treated the same even if they had no visitors. Big thanks to our top of the line Physical therapist Kelsey!!!! We have so much love and respect for you. Laura was also strong in her knowledge and abilities. Had great OT's Joe & Chelsea sweet as they come. Always ready to help speech therapist Kristen.Have to give a big shout out to the extra hard working NA's Jess and Kami felt like family. Alley and Krista always right there to help with a smile. Then the nurses Julia, Cheryl, Erin and Heather thank you.Each and every one of you were such a blessing to my husband and I. We had our bumps in the road, but never did any of the staff ever show anything but compassion, kindness and concern. Maraivic and Eric we also appreciate every thing you did to help us through the stay and going home.If you ever stay be sure and go to the employee cafeteria, more then worth the money and the cooks and servers are great.
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March 2023 by Cathie S.
Just visited my friend and we are very very impressed. The place is clean and bright and the staff is wonderful. The food at the cafeteria was good and very reasonable. Our friend was transferred from another rehab place and they are thrilled with this place.
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March 2023 by Jessica K
The team at Encompass did not administer prescriptions as prescribed by existing doctors. Instead, an in-house doctor changed the orders which prevented me from getting physical therapy which was the only reason I was there. Family got involved to try to rectify the situation, and still no changes were made. Therapy is not done on the weekends which means confinement to your bed if you are a fall risk.
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March 2023 by Tatiana Torres
I am very dissatisfied with Encompass. This place is a Rehabilitation center, but they discharged patients without a full rehabilitation. They just want to charge to the insurance for a service that they not complete. My husband was there to rehabilitate and I am not saying that all patients need to stay there forever, but at least when the rehabilitation or the goal is completed as they say. They asked what are our goals right? HE ONLY WANTED TO ACHIEVE ONE GOAL, only one, and it was to EAT again, they sent him back to the hospital because he wasn't feeling well, he was vomiting and had a headache and when the hospital called again to send him back to REHABILITATION, they refused to take him back to finish, to complete HIS GOAL, to complete his rehabilitation. I am giving 2 stars because at least the therapists were good and nice with my husband. Lauren, Alexa and Andrea thank you for your work.
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March 2023 by Steve Collins
Without a doubt, the very best place place for acute inpatient rehabilitation. I was treated extremely well, and was appropriately challenged in my therapy to do the very best I could to facilitate my recovery. The therapists and nursing staff are dedicated to your recovery progress and making sure you are comfortable in the process. Even the food was a remarkable and delightful surprise.
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February 2023 by David Walley
I definitely recomend this facility. They actually care about there patients and it shows in everything they do.
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October 2022 by Just call me E.
They starve their patients of fluids. They'd rather wait until they need to be sent to the ER to get hydration. Complete lack of integrity and medical professionalism. The people are sick.
