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April 2024 by Jerid Boutet
Placed an order for over $200 for 5 dozen donuts and 5 traveller coffees for a large group gathering. Called ahead, after finally getting someone to answer the phone after about 6 attempts, they took my order for the following day at 6:30am. I showed up the following day, the donuts were ready and the coffee wasn’t even started. Said “We forgot to take payment over the phone. If you didn’t show up we’d be out of the money for the 5 travellers.” That’s great and all - but you never told me and now I have 60 people who were waiting on coffee. I waited as long as I could as they made coffee to accommodate the order but ultimately left with 3 of the 5 coffee containers and I was late for my meeting. Go to a different store if promptness is important to you.
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April 2024 by Dave Breeden
The people here are always great and the food is exactly as you expect from Dunkin. Not as good their primary competitor but well worth it for the service and shorter lines.
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March 2024 by Adoration list Racine
Staff were amazing. The assistant manager was friendly kind and extremely helpful.
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March 2024 by Nazir Bey
I have been stolen from for over two months without knowing every day I went. To this location or any other that changes 35% up charges for NO ICE IN MY DRINK. I SEE THEY NEED TO BE REPORTED TO CORPORATE AND FROM THE MANY TIMES I HAD ISSUE WITH THE FOOD I WAS CONTENT ON THE DRINKS ONLY. TO GET A RECEIPT SHOWING $1.75 UP CHARGES FOR NO ICE WAS ABSOLUTELY RADICAL. HALF OF MY ORDERS TASTED HORRIBLE AND HAD TO BE REMADE. THIS IS THE ABSOLUTE WORSE DUNKINS IN THE C SPRINGS. I DRIVE AN EXTRA 15 TO GO TO THY ONE ONE AUSITIN BLUFFS.
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March 2024 by Alysa Austreng
Did not get my order in its entirety and the location did not resolve the issue or refund me for product not received but paid for.
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March 2024 by Rhonda Smith
Coffee was yummy Donut was terrificBUT Brian was my favorite part of the whole experience he has the best personality!! ?
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March 2024 by Kyle Gotham
I just picked up my DoorDash from here not Mitch to tall.
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February 2024 by Cody Spohn
Always out of donuts. For being a donut shop. They should probably keep their main product in stock.
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February 2024 by Kristina Clark Quinones
I tried to be nice. I rarely ever will come back to ask for something to be remade, but my drink was like drinking liquid candy. I came in and tried to ask nicely about my drink and see if it could be remade , but the lady behind the counter was just rude. She basically just waved her arms and said "Sorry, ma'am, that's the way it's made." I've had this drink before and it's never been this sweet. I wanted to see if they could remake it with less sweetener, but she just proceeded to get louder, talking over me and saying the same thing over and over again until I left. I feel somewhat attacked. I'm close to tears.
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February 2024 by Maria Aguayo
Phenomenal.
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February 2024 by Marie Anderson
If I could give 0 stars I would. I have ordered from here twice and never once got the donuts I ordered. DO NOT ORDER FROM HERE THEY SUCK!!!
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February 2024 by BannanaHero
8 dollars for 4 regular donuts is a bit much even though the menu said 1 dollar classic donuts.
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January 2024 by Amanda Stevens
Only get doughnuts and coffee if you come to this location. Received 5 burnt greasy hashbrowns for my order. Like they just microwaved previous burnt ones. My daughter’s pancake wrap had a hair in it. They seemed annoyed when I pointed it out. Food was super gross. Won’t be coming back to this location ever.
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January 2024 by Nick Morris
Bought donuts for a friend who asked for them in hospital...EVERY SINGLE DONUT FROM THE DOZEN WAS OLD, HARD, AND EXTREMELY DISTASTEFUL.A young man by the name of Chase, aka "Bigfoot " sold them to us. He was a pleasant person but we got $30 worth of trash from him.
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January 2024 by あThrasherあ
While Lady Glittersparkles shares a frustrating experience, it's important to consider the other side of the story. The weather conditions might have posed unforeseen challenges for the Dunkin' Donuts staff. Cold weather can impact transportation, safety, and overall operational efficiency. The decision to close might have been made to prioritize the well-being of employees or to prevent potential accidents.Moreover, businesses need to adapt to changing circumstances, and decisions like closing due to weather conditions are often made with the best interests of both employees and customers in mind. It's possible that the weather conditions worsened unexpectedly, prompting the closure. Understanding the complexities of running a business in varying conditions helps to appreciate the rationale behind such decisions.Lady Glittersparkles' disappointment is valid, but it's essential to recognize that businesses, including Dunkin' Donuts, operate in a dynamic environment where unforeseen circumstances can impact their ability to provide services as initially planned.
