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January 2024 by Francisco Holzknecht
Hours are incorrect online and very misleading. It says there open at 9am when I got to the store I had to wait an hour until they open at 10am. Can you please update you're hours. Thank you.
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October 2023 by Debra Garcia
Thanks to Gio for figuring out what was going on with my phone and correcting it. Very patient, pleasant and knowledgeable about his job. Good experience ??
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September 2023 by Jill Heckert
The old store manager used my credit card fraudulently to create accounts I was unaware of. The current manager didn't seem surprised and advised me to call the corporate number. They blame the store, no refund issued. Be careful shopping here.
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August 2023 by dope
Gentleman was very patient in assisting me with upgrading to the iPhone 14 Pro Max. Very pleased with the service :)
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July 2023 by Calvin Powell
I can't wait until the month is up Im done with cricket,the worst customer service don't even call 611 you would come out better calling 911 there's only two people that know what they are doing Carlos who got fired and the big guy he trained the rest of them need to be replaced, they should change the name to Crooked wireless ,I signed up for auto pay and after they sent an email confirming my payment I had no service,and they gave my number which I had for 20 years that is connected to my business to somestrange woman,total negligence
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June 2023 by Edwin Moreno
Adrian, Alexa, and Anna were very helpful In helping me with an upgrade and with setting up my new phone. They took they took the time out to help me setup my new phone and showed me the features on it.
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November 2022 by nanette madrid
I went unto the cricket on S academy, to transfer back to cricket from xfinity, and I'm so glad I went to this cricket location. I have been to other locations where the employees just didn't want to work or they were kinda rude, or lazy, but I got to work with Alex! This Young man has an amazing attitude and such a kind, and patient, and helpful. I hope that his supervisor sees this because he deserves to be recognized. I'm tpye personality , so that should say a lot. Alex, thank you for your help and for being so patient and getting me transferred and back to cricket where my family and I belong. If anyone needs to visit a cricket store go see Alex on South academy, as as a bonus there is the El Rey Taco right next door.... omgalsh the food is AMAZING!!!!
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August 2022 by connie hayes
Me and my grandson walk to cricket so he can get him a phone I have been with cricket since 2006 I love my cricket service I would recommend cricket to my friends and family
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April 2022 by Leia Jones
Been a customer since 2006,love Cricket!!
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January 2022 by Oscar Garcia Jr
Awesome people great service port number and setup new account no problems.
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December 2021 by Ria Graham
I walked in with an issue before I could even finish my statement she was rushing me out the door. Guess she didn't want to bothered. I will not be returning here.
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November 2021 by Charlotte Clark
Glad only when i get the intelligent women, but not when i get the young ones! Srry youngins! It's ok, i guess.
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October 2021 by Jean Smith
Well the store said they could not test a sim card reason they didn't want to take mine out of my phone and put it in another phone to see if it came up with the same issues and they didn't want that to happen so they didn't test it.Second bought a new sim card and the same issue accured so now have two sim cards that may not work or phone that may not work I think it's the phone and that could of been resolved over a mth ago but wasn't.Very disappointed in cricket they use to be good but now they are paying someone to say can't help you basically.
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October 2021 by Deria Graham
I walked in with an issue before I could even finish my statement she was rushing me out the door. Guess she didn't want to bothered. I will not be returning here.
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September 2021 by Christopher Tichy
Very rude woman on the phone that did not want to help what so ever unless I came into the store and even hung up on me. I'd steer clear of this garbage location and its employees