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December 2023 by Cameron
Even though I didn't have them do much to my car outside diagnostics, I appreciate their working with me in regards to my situation. My first experience with CBA was not good, but this location was the exact opposite. I hope to make use of their services again in the future so I can give a more in-depth review.
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November 2023 by Steven
Christian Brothers has integrity. They are upfront when it comes to prices and any work that needs to be done. They are an awesome company. I would highly recommend Christian Brothers to anyone in need of having work done on their vehicles. Go see Seth Feldman... he'll take care of you and your vehicle.
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November 2023 by Fortune Family
Christian Brothers is amazing. I took my car to the dealership for an oil change and they came back with a bunch of urgent work that needed to be done. Went to Christian brothers and they performed a complimentary inspection and nothing was as dire as the dealership claimed. I still had a few things done just to get them out of the way. Christian brothers is truly wonderful and have the nicest people working there.Services: Brakes
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November 2023 by Holly Wilmeth
Exceptional communication. All findings were explained to me in great detail that I could understand. Diagnostics included photos of my car parts with arrows and explanations. I appreciate the availability of the staff to drop me off and pick me up. This makes it much easier for me to take care of service issues.
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October 2023 by john rau
I recently moved to Colorado Springs from Hawaii, where I had a great mechanic for many years. I found Christian Brothers Automotive online and their customer reviews were great. I had an issue with my truck that could've been potentially costly. They diagnosed the issue and solved it with a simple fix. They were friendly from the moment I walked through their door until the time that I left their shop with my keys. They have a new customer for as long as we live in the Springs!
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October 2023 by Krystal Knowlton
They were able to do the alignment next day for us which was super great but a they were a little not sure what all to do with the lifted truck. After a conversation we worked it all out. Great customer service and communication. Kept us updated and asked before doing anything.Service: Tires
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September 2023 by James Morgan
This place was a breath of fresh air. Truly wonderful customer service every step of the way. Fast, and affordable. Tremendous value. This is my new go to. I went in thinking I had a bad torque converter, they said they would do a complete inspection free of charge, found out it was a busted motor mount, they identified some other issues, and they provided the report for me to review which addressed everything they found and allowed me to decide whether or not to have the work done.there was 0 sales or up selling, just honest mechanics. Best shop Ive ever been to
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September 2023 by Katherine Walusiak
100% recommend. I walked across the street from the Firestone because my appointment at Firestone was cancelled without notifying me. They accommodated my walk in request, drove me home, and fixed the issue within a few hours. Will be using Christian brothers from now on!
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September 2023 by Joe R
Christian Brothers automotive on Interquest always provides thorough and excellent service. I really appreciate the way they provide estimates and show you exactly what they see and why it’s important or even if it’s a low priority issue that can wait. My 2013 Chevy equinox drives like new again.Services: Carburetor cleaning
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August 2023 by Kelly Schwab
They did a great job for us on a very challenging repair on our pick up truck. It had extensive wire damage due to squirrels, but they were able to repair the wiring despite the fact that the wiring harness was no longer available. This was all done for a very fair price. Plus, they were all very friendly and helpful.Service: Electrical repair
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August 2023 by Alexis Wynne
Needed to get a lot of work done on my truck and had a great experience with CBA. They explained everything very well and had a very quick and efficient communication process. They finished all the work very quickly and were polite and helpful the entire time. Will definitely come back if anything car-related is required in the future!
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August 2023 by Ben Coleman
A few days ago I stopped by and talked to Erik Ancell, a service advisor at this location. Just 15 months ago, I took my Subaru in to the local dealer because the air conditioner was not cooling. The dealership's service advisor told me that all the O-rings were rotted. They found no leak, recharged the system, replaced O-rings, and told me it was repaired. Then I was charged $700. A year later as summer heat has finally come to Colorado Springs, it was clear the air conditioner was no longer cooling.Feeling a bit taken advantage of by the dealership, I decided to look for other repair alternatives. I found it with Christian Brothers Automotive Interquest!Erik clearly explained to me what he recommended and the charges involved. Since I was unable to leave the car with them at the time, he told me to call or go online to their website and make an appointment. I made an online appointment.When I took the car in today, the check in was immediate and seamless. EVERYONE at this business that I interacted with was professional and courteous. They even gave me a ride home.CBA, too, could not find a leak. They recharged the system. BUT they also did something the dealership couldn't be bothered with doing; they put dye in the system and asked me to come back in in a few weeks and let them see if they can locate something. The charges today were far lower than I'd braced myself to expect.Thank YOU, Erik, and all the team at Christian Brothers Automotive Interquest for demonstrating excellence on every level of customer service and attention to detail in doing what your business is all about. I appreciate how you kept me informed with text messages, emails, detailed reports online, and pictures. Your business culture and way of operating is so refreshing in this post-Covid world where such things have suffered dearly. No more dealership service for me. You're my new go-to automotive repair establishment.***STRONGLY RECOMMEND***Service: Air conditioning
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July 2023 by Ben C.
Two days ago I dropped by and talked to Erik Ancell, a service advisor at this location. Just 15 months ago, I took my Subaru in to the local dealer because the air conditioner was not cooling. The dealership's service advisor told me that all the O-rings were rotted. They found no leak, recharged the system, replaced O-rings, and told me it was repaired. Then I was charged $700. A year later as summer heat has finally come to Colorado Springs, it was clear the air conditioner was no longer cooling.Feeling a bit taken advantage of by the dealership, I decided to look for other repair alternatives. I found it with Christian Brothers Automotive Interquest!Erik clearly explained to me what he recommended and the charges involved. Since I was unable to leave the car with them at the time, he told me to call or go online to their website and make an appointment. I made an online appointment.When I took the car in today, the check in was immediate and seamless. EVERYONE at this business that I interacted with was professional and courteous. They even gave me a ride home.CBA, too, could not find a leak. They recharged the system. BUT they also did something the dealership couldn't be bothered with doing; they put dye in the system and asked me to come back in in a few weeks and let them see if they can locate something. The charges today were far lower than I'd braced myself to expect.Thank YOU, Erik, and all the team at Christian Brothers Automotive Interquest for demonstrating excellence on every level of customer service and attention to detail in doing what your business is all about. I appreciate how you kept me informed with text messages, emails, detailed reports online, and pictures. Your business culture and way of operating is so refreshing in this post-Covid world where such things have suffered dearly. No more dealership service for me. You're my new go-to automotive repair establishment.***STRONGLY RECOMMEND***
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July 2023 by poejetgmail A3752
The best automotive shop in town. Great customer service. My Dodge Magnum 2007 transmission fluid flushed. I will definitely come back again.Service: Transmission
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July 2023 by Jackie Wittkamp
I had a great experience with Christian Brothers Automotive. My car’s A/C was not working. I called them around noon one day to see if I could bring it in. They took it immediately, diagnosed it within a couple of hours and had the compressor replaced by 6pm. They communicated with me throughout the process and explained exactly how the diagnostic worked and what they would be doing for repair. They were also very clear about what the costs would be before they did any work. I will definitely be using them again.
