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August 2023 by Lily P.
SCAM SCAM SCAM! Took over one week to get a hold of Sharon after purchasing her GROUPON, when she finally decided to reach out she booked me for over one month out. She followed up with me for my appointment today, and when I told her I was no longer interested I was met with a hostile and unprofessional response. I would be truly embarrassed to proceed with business in this manner, and I am honestly so surprised she doesn't hold herself to a higher standard considering she claims to have been doing hair for 30 years. After all of this, she did end up claiming my Groupon and ignored my final response. I have NEVER in my life felt this awful about an experience with beauty services, and I truly feel bad for her. She must need to rip people off like this to keep her bills paid because I can't imagine her having many returning clients. Who knows. Luckily Groupon has kindly refunded my balance and they are investigating further into her. My best guess is that this is not the first time she has had a complaint like this. Anyways, don't fall for this nightmare. Save your money and go to an integrative business who actually values you! :-)
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June 2023 by Carrie Tisthammer
Great experience!! I would recommend her service!! I have long, naturally curly hair and Cher did amazing! Her work was top notch! My hair is shiny and feels so soft!She was quick and detailed! I will return again! *please note I have long hair and she did not charge me extra! Not even a mention of it.Services: Hair coloring
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April 2023 by Tiffanie Brown
Very unprofessional , takes forever to get ahold of , does not respond to text after she tells you to text that specific number and does not give you what you pay for!! I bought 2 Groupons for my self 1 partial highlight, deep conditioning treatment, cut and style. Then 1 deep conditioning treatment, cut , and style for my daughter . When I made the appointment she asked our hair lengths and type. my 9 year old daughter has mixed curly hair that is shoulder length and she told she is unable to do all those things to her hair and told me that I needed to wash and straighten her hair before bringing her there and she would just send me home with the conditioning treatment I asked if she would at least put some curls in or something so I’m getting my money’s worth since she would technically be only cutting her hair she proceeds to ask “well why are you going somewhere that day or something?” As if I need to give her an explanation on why I’m asking her to style her hair like I didn’t pay for it already. Not to mention she told me that she won’t be able to do the deep conditioning treatment on my daughters hair because it will be to much work and that if she does then I’ll be up charged. She then gave me the option to take the treatment home and do it self for my daughter. When I asked for her to curl her hair so I’m able to get the “styling” portion package I paid for she told me that I have to choose between getting the deep conditioning treatment or getting her hair curled . I was very confused and upset about that simply because I paid for all three and now she is giving me an ultimatum making me pick and choose. Needless to say after that phone call I decided to just cancel both appointment and traded in my Groupons.
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April 2022 by Natalya Stuart
I love the way my hair came out. Love the color the most. Will definitely return.Services: Haircut
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February 2022 by Linda Crowder
Cher is a pro, she knew what hairstyle would work best for me without much guidance from me.
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January 2022 by Cina Lenee
I don’t know why this lady sells Groupon deals if she’s just going to be rude to everyone who tries to cash one in. She took days to respond in between messages when I was simply trying to schedule an appointment. I was understanding about it because, you know, life happens. I was very clear about the length of my hair, what I wanted done, and the time I was available within our first 3 text messages.I thought I had responded last week about making an appointment this week (because she canceled our first appointment with less than 24 hours notice). I was understanding about her canceling and apologized for my lack of response, simply asking about her availability. A simple “I’m not available that day, does another day work?” would’ve sufficed. Instead, her exact response was, “OK you never send me a picture you never let me know how long your hair is so that I know how long it will take and what you want done,” which was both inaccurate and seemed a little rude.So, I told her that I did specify all of those things, but I wanted to return the Groupon and go elsewhere and I hope she had a good day. She asked if I could do today, and I said, “No, I just returned the Groupon, I’d like to go elsewhere,” to which she took the time to send a very passive aggressive message about how I started texting on the 15th and now it’s the 26th so she’s glad I figured it out.I pointed out that I was understanding about her late messages, and her cancellation, but her behavior was rude and unprofessional.If I were in her shoes, I wouldn’t have responded to a client saying they’d like to go elsewhere if I didn’t have a kind response. When given the choice to be kind or be passive aggressive, she chose passive aggressive.So save yourself the trouble, and go to someone with higher standards for professionalism.
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December 2021 by Cina C.
I don't know why this lady sells Groupon deals if she's just going to be rude to everyone who tries to cash one in. She took days to respond in between messages when I was simply trying to schedule an appointment. I was understanding about it because, you know, life happens. I was very clear about the length of my hair, what I wanted done, and the time I was available within our first 3 text messages. I thought I had responded last week about making an appointment this week (because she canceled our first appointment with less than 24 hours notice). I was understanding about her canceling and apologized for my lack of response, simply asking about her availability. A simple "I'm not available that day, does another day work?" would've sufficed. Instead, her exact response was, "OK you never send me a picture you never let me know how long your hair is so that I know how long it will take and what you want done," which was both inaccurate and seemed a little rude. So, I told her that I did specify all of those things, but I wanted to return the Groupon and go elsewhere and I hope she had a good day. She asked if I could do today, and I said, "No, I just returned the Groupon, I'd like to go elsewhere," to which she took the time to send a very passive aggressive message about how I started texting on the 15th and now it's the 26th so she's glad I figured it out. I pointed out that I was understanding about her late messages, and her cancellation, but her behavior was rude and unprofessional. If I were in her shoes, I wouldn't have responded to a client saying they'd like to go elsewhere if I didn't have a kind response. When given the choice to be kind or be passive aggressive, she chose passive aggressive. So save yourself the trouble, and go to someone with higher standards for professionalism.
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December 2021 by Tyra Schock
took my girlfriend to get her haircut today, a 2:30 APPOINTMENT just to be stood up by the stylist. had to go across the street to super cuts lol. honestly can’t believe this is still a business with clients. if you read the reviews you will see that this is actually standard for this business… you can schedule an appointment but no guarantees the stylist will actually be there… or answer your calls… or text you… just pure unprofessionalism. we did get a call at about 6 pm from said stylist asking if we want to reschedule. what a joke!
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August 2021 by Cynthia Silverthorn
Very friendly. Very affordable. I received a great haircut, color and hair treatment. If you are looking for a new stylist, this is a great place to come to.
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July 2021 by Haley C
Cher is amazing and gives great competitive prices! Great conversation and thorough service
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July 2021 by anamaria aular
Super unprofessional and waste of time. I had bought a Groupon voucher for a haircut and deep conditioning. I made my appointment with time and even asked off work early. I arrived at my appointment and Cher was not there. I waited 45 minutes, messaged her, and called her and never heard back from her. Wasted almost an hour there. Very very frustrated.
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May 2021 by Maxine Marcus
I love working with Cher. She is creative, professional and is a master of color. ?
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April 2021 by Char Ma-s
Cher has no intergrity and does not care what you ask and pay for as long as she thinks you look great...
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November 2020 by Rachell Hatfield
Just got my first haircut at Cherish Salon. She did a great job and knew exactly what I wanted and how to tame my thick hair.
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March 2020 by Anna
Cher is incredible!! She's the only hairstylist in the last 20 years who actually knows how to work with my hair type. Now she's cutting my husband's thick curly hair too and he's never had a better cut.