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February 2024 by Ted Haggard
I have five children and have had several repairs done at Caliber Collision through the years. Every time the service was exceptional, the work impeccable, and the prices reasonable. I don’t even consider other companies when I need a vehicle repaired. Caliber Collision earned my loyalty.
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February 2024 by Katie Kimmel
Lack of clear communication on what was wrong with the vehicle. I received confusing updates on what was causing electrical issues and they did not relay there were still issues with the car upon pick up so I had to ask them about a very obvious issue with the infotainmant area that I noticed as I was about to leave. The customer service rep, Jen, relayed they just wanted to get me back to "normal" so they gave the car back, but never called to say they were having issues with some of the repairs. I asked them to coordinate with Toyota to try and fix the issue if they were unable to but they never contacted me back. Disappointing experience and added to the stress of an already frustrating situation. The body work looks good, but I wouldn't use them in the future.
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February 2024 by Jean Rice
Brett did a wonderful job keeping me informed on the repair of my vehicle and it looks fantastic!
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February 2024 by Eric Cox
A great shop for they keep you posted on what is happening with your vehicle.
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February 2024 by Diane Finne
Totally recommend
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February 2024 by Jack Torres
AVOID AT ALL COSTS! They will double your estimate and give you your car back dirty, with the worst customer service imaginable!
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February 2024 by Anthony Zapata
great service.
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October 2023 by Joselyn Punil
Great service and got my car before I expected. Very happy with the service and the front desk always was ready to help. Great business
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October 2023 by Mandy Farish
Very good with communication, they weren’t able to finish the repairs due to it being a European car. But while my car was there they great!
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October 2023 by Samuel Tovar Lanz
Very rude staff, they just want insurance money. Don’t come here
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October 2023 by Emily Hunter
We had a really incredible experience. We worked with Jen at the Park Vista location and she was so helpful.I had no doubt that she was looking out for me and my family, ensuring that everything was done with excellence and that I was informed every step of the way.Her work and the the work of the team have made us loyal Caliber Collision customersServices: Painting
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August 2023 by Julie Hunt
They did a great job, kept me informed thru the process and would highly recommend Park Vista Caliber to anyone needing a body shopServices: Painting
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August 2023 by Ryan Johnson
I do not recommend this shop for any glass repair, they came to my house to repair a very small chip, and ended up cracking my glass severely due to technician error. After several hours on hold and talks with my insurance and corporate as well as the manager for Caliber they pretty much summed it up with "it wasn't our fault" and my cheap repair turned into a $500 fix and they refused to credit me any of the "repair". I will never go with this company again, and advise if you have glass issues to avoid them at all costs.
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August 2023 by Rachael Joynt
Terrible service. DO NOT seek their services for hail damage, windshield repair services, chips or other similar issues. The “repair” was destructive and customer service was worse.I had a small nick in my windshield, wasn’t even noticeable but wanted to get it filled to prevent further problems.During the repair, their tools to cure the fill were inoperable, so the technician used other methods which ended up spidering the small nick. We now have to get the entire windshield replaced and have to pay for the entirety of the repair.The GM trusts his technicians over providing quality service. Repairmen are supposed to FIX not DAMAGE customer vehicles.
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July 2023 by Louis S
Staff was excellent. They made whole process easy and painless. Great job on car. Looks brand new. Would recommend to friends and family.
