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November 2024 by Jordan Buckner
I rented a core drill from their downtown location. On their website it shows a specific piece of equipment (Husqvarna DM220) which should have done the job for me since it has a leveling system, a clutch (important if drilling by hand!), and safely accepts up to 5" bits for hand drilling. I rented a 4 in bit to go along with it.
When I showed up for pickup, they gave me some chinese no-name knock off drill. I asked if it had a clutch and they said no, so you better brace it against yourself so it doesnt break your wrist. I should have just declined the rental then. Once I got home, I realized how dangerous it would be to use. Since I don't own a laser level, I wouldnt be able to keep the bit perpendicular and have a high chance of hurting myself. On top of this, the manual that came with the drill they gave me said not to hand drill anything more than 2" core bits. Definitely because of the lack of safety features.
I ended up buying my own drill (with clutch) and 4 in core bit to do the job. If renting from here, make sure that the equipment they are giving you is the same one you see on their website! Especially if you need the features advertised. I reached out to the manager but heard nothing back.
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October 2024 by Zach Brown
I’ve used Bills many times with three different operations now, and they are hands-down the best equipment rental in town. Brian at the Chestnut location in particular is awesome to work with, so accommodating and professional!
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October 2024 by god of flames
we rented 2 peices of equipment from them for a demolition job the guys were very professional and helpful they treated us very well despite being very busy the got us our equipment first thing in the morning as promised and because our dumpster company screwed us over they didn't charge us extra for keeping them over the weekend and only charged us for vehicle hours excellent customer service and we're total life savers 10/10
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August 2024 by Steven Montoya
Bill’s is THE place to take care of your rental needs! I recently used them to rent a 6’ propane grill and they were so good to my group. Helpful, friendly, and a pleasure to work with. We will be repeat customers! Thank you, Brian!
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August 2024 by Michael Root
I rented a skid loader for landscaping and the left side track, unfortunately, ripped apart less than 2 hours into the job. I contacted Bills front desk and they offered to provide a free replacement unit rented at my convenience so I could finish. When unexpected equipment breakdown happened, they made it right. Considering their service, I would definitely rent again.
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July 2024 by Luc Lefleur
Friendly, helpful staff, good prices, well maintained tools.
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June 2024 by B.A.
Manager Brian at Bill's Equipment & Supply, 125 S Chestnut St., Colorado Springs, CO 80905, has a wonderful team put together. And they have an endless variety of tools and equipment for whatever someone may need. The prices are also very reasonable, and his staff makes sure that you understand how to operate the equipment you rent. I have been to other equipment rental companies before, and none of them even compared to Bill's. I personally will always go to Bill's for my rental needs from now on. Go check them out; you'll want to rent from them as well.
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June 2024 by Mark Martinez
I recently visited this location for a propane refill on my RV tanks. I was treated like first class from the moment I arrived. The technician was extremely helpful and very kind. This level of service seems to be consistent over the years, and I'm happy to support this business. Thanks! :)
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June 2024 by Scott McLaughlin
This is my new rental place to go without a doubt. I was a diehard fan of all rental for 20 years. They recently got sold, and it shows. I called Bill’s late on a friday afternoon and Taven answered promptly. He explained what exact stump grinder I needed, the price, and even gave me the overnight price. Taven made it so simple to nail my project with confidence through the entire process. Taven absolutly nailed it! The loaders, Demetri, Peter, and Shawn were quick, efficient, polite, and knowledgeable! These 4 gents have converted me over to Bill’s rental for life! But Taven was the main reason! Dude, I can tell you’re a huge assest to that team, and any employer would be lucky to have you on their team! Great job boys!
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June 2024 by Michael Brothers
We had to rent numerous pieces of equipment for a three (four) day project, and the staff and equipment at Bill’s was second to none! They had everything ready to go prior to our arrival, everything worked flawlessly, and were able to extend our rental by a day due to weather delays with no issues. Best of all, they were helpful and friendly throughout the process, despite clearly being very busy. The best rental equipment experience I’ve had, and the only place I’ll go from now on for future rental needs!
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June 2024 by Ian Cornish
Taven went above and beyond in helping us at the chestnut location. We came last minute to get a walk behind skid and he made it happen. Thank you for having wonderful employees like him!
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May 2024 by Charlie Boy Guest
This place is great for all your heavy equipment needs great staff and and good customer service. Mike E. Was awesome to deal with. Definitely recommend to anyone!
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May 2024 by William Mauro
Absolutely the best customer service around. Period. Anthony and Brian both made me a lifelong customer.
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April 2024 by Jeep Fam
Hands down the best equipment rental experience! Brian was amazing over the phone, answered all of my questions. Pricing is more than fair pricing. This is the only company we will rent from!
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April 2024 by Jesus Hernandez
Beware of this shady business. I had an unfortunate experience renting from this place. The first time I rented a skid steer through them they accused me of damaging the hydraulic lines on the machine. After enough push back, they advised it was due to wear and tear.
I made the mistake of renting with them again. The second time they accused me of damaging the skid steer cage and wanted 5k to fix it. I declined and told them there was no way I could have caused the damage as I did not lift or move anything but dirt. They accused me of flipping the machine on its side or forward and kept going back and forth. I advised if I did flip it there would be no way I could have flipped it back over being that the machine weighed so much. They completely refused to hear me out with any information I gave them. They were aggressive and completely unprofessional.
Instead of doing a thorough investigation, they made assumptions and pointed the finger at the customer when I know this damage caused on the machine was caused in their lot where there are a lot of moving parts.
I was stuck with a collections bill that I refused to pay because they failed to do a proper investigation with their crew and automatically screwed up my credit for no reason. They stated their crew does an inspection report before and after the rental but what they don’t account for is the space they move the machines from point A to point B.
If you do not want to run into what myself and others unfortunately had to run into with this place I highly suggest you go elsewhere for your rentals. Never have I had a problem renting from a business. I am a person who takes accountability but apparently this place does not have the same values.
The collection that this company has placed unjustifiably has hindered my ability to promote within my police department and to obtain a security clearance through my future endeavors to serve my country.
Take it from me when I say be careful and do not trust these people as they will do anything and everything to ruin you even when their own people cause the damage.