-
November 2023 by Lucas Wall
Not sure what all the negative reviews are talking about... I walked in and was immediately greeted by two employees. A woman, didn't catch her name, promptly helped me out and answered all my questions. Shortly afterward, James helped print a debit card for me even though I had one in the mail already. Both of these interactions were friendly, efficient, and professional. Thank you both, great branch!
-
August 2023 by Casey Wolfe
DON'T use the ATM! It will eat your card and then the staff will give some lame excuse that they can't get it out.
-
June 2023 by Jamie C
I had the absolute BEST experience at this PNC branch today. The branch manager and employees showed so much kindness and compassion in assisting me. Incredible service, thank you so much!
-
May 2023 by Miriam Sand
Staff is VERY rude and incompetent. I went in to get a paper printed that showed my account balance; very simple. At any other bank this takes 2 minutes. The gentleman who worked with me took 5 minutes to print the wrong paper. Then another 10 minutes to figure out how to print the correct paper. When I told him I was in a rush and to just forget about it, he continuously told me he was almost done so I just kept waiting. I can’t imagine why it was so difficult for him to print 1 piece of paper. When I left he was rude and sarcastic. Very unpleasant experience.
-
November 2022 by Lisa Twardowski
DO NOT BANK at PNC. Nooooooooo security on your accounts. TERRIBLE customer service. Employees DO NOT know what they are doing!!!!!! Close your accounts NOW!!!!!
-
October 2022 by avaleesdad
This bank is horrible. It used to be good as compass, even bvaa was better than PNC. The employees here are very lazy and will not help you. Management is always "busy" and the tellers are lazy and not helpful. I've been here over 20 years and will close my accounts. Avoid PNC.
-
October 2022 by Tyler Kison
What a joke of a branch. Terrible service. Lied to about the card machine working yesterday after a 30 min drive to the branch and sitting there for 45 mins….. Would not go back to this branch at all. Go to the one downtown even if you have to pay for parking. Absolutely terribly.
-
October 2022 by Brandi Crane
This is the worst bank I've ever had the displeasure of banking with and it was all due to mergers. These jerks have closed 2 of my accounts without warning, notice, issuance or anything. Now they're holding my husband paycheck hostage and we have bills coming due and now this. Don't bank here! Oh and Claudia said our account was just fine not a week ago and now it's being closed without notice. She either doesn't know what she is doing or she just doesn't care. And the management is just as bad. Worst bank and worst branch.
-
June 2022 by Stephen Herbert
Their relationship with you only extend by how much they charge you in fees. Ricardo is one of the least personable people I've ever dealt within customer service and I closed my account the day I had any interaction with him. He's unfit to be in banking and customer service
-
June 2022 by Duane Lowe
20 years accounts at Compass, then BBVA and now PNC bank. As of last month they began charging me fees every month if balance is below $500 for myself and my children's accounts. They do not have any free checking accounts. They told me if I have 0$ in the account, and they bill the fee then it will be considered overdrawn. The bank person I talked with was not very helpful or friendly.
-
May 2022 by Miky Vega
I like to go to this bank, the service is very well, but Ms. KATIE JOHNSON is the best, thanks for your help.
-
April 2022 by HomeTowneHobby
Love my experience with pnc overall and was okay the one time i went inside but the atm is always out of service which makes doing anything on my one day off gets a little difficult. Might i suggest adding a second atm
-
October 2021 by Alexander Schultz
I’ve been a PNC customer for a long time, so I was excited to learn they’d have a branch in my neighborhood through the acquisition of BBVA USA. I went into this location to do a few transactions on my existing PNC account and the tellers were super friendly and helpful - and this was the first day of business after everything had converted to PNC! I was especially impressed with how well they were helping out the customers in line who were former BBVA USA account holders and had experienced a few hiccups.
-
October 2021 by Thanks Satan
Don’t even bother calling right now, bankers are answering saying that they are with a client and then they put you on a brief hold just to hang up on you. I was purposely hung up on about 6 times. This was extremely unprofessional and offensive considering I cannot access any of my money right now. I will be closing my account with PNC asap. Thanks!
-
August 2021 by Bradley Brad
Ivonne the branch manager and front end do not care about customers. This bank charged me 12 nsfs at their leisure posting payments as they feel convenient. They said they’d call back Tuesday on a recorded conversation. They tried contacting me Monday and closed my case not helping me. Ivonne refused to help me despite having been charged thousands in nsfs by this bank. Go somewhere better that cares about their customers
