-
March 2024 by Collin McGaughy
Little concern have a lifetime warranty on my battery and I called the shop to make my appointment like usual. And when I called today some lady picked up the phone and said this is a church and I called the number twice and I had to apologize to make sure I was calling the right number.
-
February 2024 by Andrea Maresh
I called to inquire about a cellphone battery replacement. I spoke to a person (not a recording, yay!) Jason, who was friendly and knowledgeable. The price he quoted is what I paid. Bonus: He cleaned off some gunk on my screen protector at no charge. When the back of my phone case was cracked during replacement, he ordered in a new part and replaced it (also for free). That's the kind of service he wants to offer!
-
January 2024 by Dennis Anderson
Beware, this organization charges to recycle batteries. I'm not buying from them anymore.
-
December 2023 by Carlos Cardenas
I'm very happy with the service I received from Batteries Plus. They did not initially have the battery needed for my Pixel 4a, but they ordered it and were ready for the install 1 week later. They were able to change the battery in 1 hour and it's been a day since the repair and I'm immediately noticing the improvement on my phone functionality. I spent $70, which is way cheaper than a new phone and with the 6-month warranty, I'm feeling good about my purchase.
-
December 2023 by Steve Harris
Fantastic customer service - I had to get my Prius jumped on a Sunday, and then I drove it to Batteries Plus. The team there replaced the battery quickly, efficiently and courteously. Five star service!
-
December 2023 by Teresa Johnson
I have never had a problem shopping through this dealer, in store or online. Folks are knowledgeable, courteous and friendly…always!
-
December 2023 by MrSkippy88
They had the specialty batteries I needed in stock, ordered on line, very easy, and then very friendly and professional when I picked up my special batteries.
-
October 2023 by grandma F
Friendly, fast, and generally have the batteries I need when I need them. Love their car fob battery replacement program as well!
-
October 2023 by Aaron Johnson
Batteries Plus has EXCELLENT customer service! I'm very happy with the battery I got for my Jeep, and will likely purchase one for my BMW. However, the battery I got for my Miata has had several issues. All were dealt with by Batteries Plus, but is still a pain.
-
October 2023 by kerry lima
If I could give a zero. I would. Eddie is the laziest and rudest person I have ever had the displeasure of talking too
-
October 2023 by Tashawnda Schulte
I went in to have my battery in my key fob changed, apparently had the wrong fob that has a lifetime warranty on it. So I say I'll be right back with the other one. I return to my car and now the fob that I brought doesn't work leaving me stranded I go back in and ask the kid what did he do I can't even get in my car now? He looks at me and says sorry he can sell me a new one! Seriously! Horrible way to try and make a buck! You lose a loyal customer now for anything other than my life of batteries!!!!
-
September 2023 by Sylvester Brownawell
Jacob was wonderful and got me taken care of even though I use the Parker store. Thank you for great customer service!
-
September 2023 by Cris DeHerrera
Poor customer service, Fidel is quick and happy to use any excuse not to be helpful
-
August 2023 by Daniel Huerta
Josh was top notch!!! Excellent customer service! Friendly, honest, and helpful! I called the Woodmen store and received poor service over the phone. The person that answered was unfriendly. It seemed like he was annoyed having a customer and said he could not do a battery past 6:00pm. However, when I called the Austin Bluffs store, Josh was friendly and willing to put in the battery and did a fantastic job!
-
July 2023 by TruthSeeker Forever
Had car battery purchased and installed I arrived early the took me completed task and I was done early. Very professional thank you!
