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January 2024 by AJ Derby
Great staff, great inventory!
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January 2024 by Katie G
I have been shopping at this location for more than a decade so when I tell you that things have changed a lot over the years that is the least way to express it. Catherine Truly teaches people how to be the best at their job job by not trying to sell product by trying to connect with people. I’m not sure if she’s still at the company or not but ultimately at the end of the day I only come back to the store because I know that people that she taught are still here.This location takes care of people better than any other location in Colorado Springs ever could try to. Come here to receive the best service, the best experience, and actually learn about product knowledge! Way to go!PS hopefully Rob gone because he’s the worst employee that Bath And Body Works has ever had. I have avoided this location because of him but I’m hoping to be able to come back either when he’s not working or once he’s gone. He is honestly the only reason this location does not get five stars because every time I’ve been in he is either talking so badly about another employee loudly were customers can hear or just being utterly rude to customers.
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December 2023 by Chelsey Leigh
Not usually a customer here. Allergies and what not have made me avoid the store for years but came in tonight to get a new fragrance because my go to finally ran out. Both boys were immediately friendly but Seth really took care of me. Let me make a bunch of silly comments while showing me a handful of scents in my tolerance range and knows how to make a sale. Got me to get more than I originally came in for and was really enjoyable to chat with.
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November 2023 by C N
Not usually a customer here. Allergies and what not have made me avoid the store for years but came in tonight to get a new fragrance because my go to finally ran out. Both boys were immediately friendly but Seth really took care of me. Let me make a bunch of silly comments while showing me a handful of scents in my tolerance range and knows how to make a sale. Got me to get more than I originally came in for and was really enjoyable to chat with.
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June 2023 by charity ogunwo
Just left this location after having a horrible experience are the shops at briargate. Everyone was friendly at this location even was helpful when inquiring about some products. Was greeted coming in and leaving. Was not followed or bombarded with questions or products. Really like this location !
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June 2023 by Gwendolyn Devine
The staff at this location are all incredible! I had a complicated exchange and everyone was so helpful and patient and didn’t rush me or make me feel like an inconvenience! Can’t recommend this location enough!
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September 2022 by Torri Rose
Karen was the best! Helped us out so much thank you you so much for showing us so many scents
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June 2022 by Hunter Hoover
Cheryl was super helpful getting my kids outfitted for their first trip! She found the waders, boots and SPF protection clothing best fit for them! She was also very knowledgeable about the 9/10ths commission on our property value! Would highly recommend hosting gatherings/reunions/weddings at this venue and definitely ask for Cheryl!
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April 2022 by Leea McCollum
Smaller selection than some stores, but it's convenient if I happen to be at the mall and the staff are always friendly and helpful.
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February 2022 by Randy Mason
It's absolutely crazy how every time I go to the mall I spend money here. I chant to myself, "I don't need candles, I don't need candles" but my heart tells me that I do, in fact need candles. Don't be ashamed, I'm a 30 year old powerlifter with tattoos and a beard and I float over to bath and bodyworks like an old times cartoon smelling a fresh baked pie.
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January 2022 by Visiongirl
The other bath and body works is better.The glass lotion broke on me and It didn’t even leave my car and they didn’t want to exchange me a New one but the other location was very nice about it. The managers at this location aren’t big on customer satisfaction.I normally wouldn’t right a review but this is the second bad experience.
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January 2022 by Catherine Davis
I came in recently to look for Christmas gifts, and someone named Tatiana helped me. This person was super sweet and made my shopping experience better
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January 2022 by Carla Marlene
Had my favorite Xmas scents and a few more.
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November 2021 by Teresa Krupkoski Bodden
All I wanted to do was check the latest products but couldn't look at anything without someone coming up to me.I had at least 4 different associates walk up to me in the less than 10 minutes I was there not including the greater. I was going to spend around $50 but the staff would not let me shop.I left and probably won't be back for a while.Leave me alone and let me shop. If I need help I will ask.I usually come in at least once a month and shop..
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November 2021 by Steph Hooper
I love this place. I have to come in to smell the new seasons smells so I know what to order. The service and the staff are outstanding. Highly Recommend.