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December 2023 by Tracy Volpe
I had an amazing experience in this store. Frost went above and beyond; showed empathy, understanding and listened to understand the actual problem. They went above and beyond in treating me as an equal individual not a ‘less than capable’ female customer. I greatly appreciate gender and neurodivergent affirming businesses as they promote a culture of community where everyone has a place with their own unique strengths- as a customer I will always support spaces where I am accepted as I am and am beyond grateful for Frost Rose’s assistance.
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November 2023 by missy champlain
Jessica Marcos is so absolutely helpful and customer friendly! She was everything we have been hoping for in an AutoZone employee.
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November 2023 by Taryn Gale
Trevor B was amazing! He was so helpful and his customer service went above and beyond.
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November 2023 by esmeralda ayala
I thank you very much for helping me change the battery in my car.Esmeralda
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June 2023 by Denise Romano
Had the pleasure of working with the store manager, Ken. Absolutely wonderful customer service and it was clear that he was knowledgeable about the issue that I was having. Really appreciated working with him and will be a returning customer
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May 2023 by Joseph Babitsky
Very convenient location and the staff is very knowledgeable and always helpful. Definitely my go-to parts store whenever I need oil or a new battery for my car!
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May 2023 by Beth
I can’t recommend Audi enough, his customer service skills were unprecedented, I was in a pinch financially and couldn’t afford to get my head lights fixed and had no clue what I was doing, he helped me every step of the way to get them replaced and even lent me some tools, it cost me a fraction of the price and was so much easier than expected with the thanks and support of Audi and his willingness and kindness to go above and beyond for his customers. I highly recommend going to this store and working with Audi for any of your vehicle repair needs.
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May 2023 by Lauren Alire
Trevor was so helpful! I had a bad battery and he installed it for me. Such a sweet guy & very fast. I will definitely be returning.
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May 2023 by Matt LaFeir
Extremely helpful/knowledgeable.About 90% of the people know exactly what you're describing.If not, they can direct you to an area to better assist you.
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April 2023 by Sam Brz
Sold me an alternator that did not work. Only reason for more than one star being the fact that the staff were understanding and let me return the part.
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March 2023 by XYZ Colorado
Great place with good customer service! I went there for a battery for my car fob and thought they could pull up the type in there system. Well, I was wrong. Fortunately, thegentlemen there was kind enough to open up my fob for me (I was unsure how) and replace my battery. This was very helpful and I was so appreciative.
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March 2023 by Mike Mitchener
We were very impressed with the very helpful crew! We had a problem with our batteries in our RV, and the manager quickly stopped what he was doing and tended to our needs.
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February 2023 by Jordan Morrison
Somewhat convenient new location. Although AZ is my least favorite parts store I must reflect on my experience at this specific store. I was able to quickly find what I needed and the staff was immediately ready to help me if needed. In and out quickly!
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January 2023 by Jeff Clinton
Great customer service from ken and david helped me get the part ordered on my dump truck and even let me keep it parted here over night till the party came in. Hard to find customer service line that anymore
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December 2022 by Lenny C
Very nice and professional associate assisted me with some wiper blades to ensure I was getting the right size.
