Drivers are very friendly and helpful. However, we have 2 tanks on our property and the smaller tank is never on the drivers paperwork to check. We have to mention it to the driver, they are very good about checking the smaller tank after we ask them to do it. Need to include tanks listed on our account.
May 2024
Unable to get a person answering my calls. Propane bottles are seriously under filled.
January 2024
I spent over a year trying to remove a bill that was not ours to pay. In the meantime of being charged these unnecessary bills, we kept being charged late fee's. I talked to over 13 customer service people over this period of which many continued to refuse to even look into these arbitrary bills.