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March 2024 by kyle rinn
I just left there, and I would not recommend taking your car there or selecting it from the list of the insurance company's trusted shops. For a few reasons, I left my job to attend an appointment at their job. Still, they were late coming out and meeting me. Also, they needed to prepare. Second, the reviewer and front desk person both argued with me to sign over the vehicle to them for repair even though they didn't share the initial estimate. When I asked for the initial estimate, I was told it was "AS-SEEN Damage" and the apparent bent frame on the front and back would not be added. Third, anyone who says "Framework is easy" is a bad sign right away cause frame damage can impact your entire frame & alignment forever. The bed of my lifted truck was bent down so much it touched the exhaust, but because I didn't know if I wanted to trust them, they tried to strong-arm me into an agreement instead of listing it as visible damage and doing their job.
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March 2024 by Bill Bowers
excellent customer service and workmanship
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March 2024 by Matt D
These people made my day. They went out of the way so I can get my car looked at and fixed.
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March 2024 by Brent Miller
Good work and a seamless process.
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March 2024 by Michael Badgett
Easily, the most respectful and best business I have been to. I came in with my Honda Accord after being a victim of a hit-and-run, and they were very accommodating. They reattached my bumper for free after I got a few parts from the Honda dealership and they were very kind and respectful. I kept offering payment for their services but they said it was a simple fix and that they would cover me. I HIGHLY recommend this business and they will be receiving any business I have in the future
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March 2024 by Rick Lentz
I have used Caliber Collision 3 times in the past seven years. The staff is always courteous and professional. The work is always done in a timely manner and done right.
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March 2024 by William Tromble
A few minor bumps along the way but it was a positive experience.
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March 2024 by Jody Scott
Friendly and honest. Once I got my appointment the work was completed way sooner than expected. They are fantastic!
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March 2024 by Brian Harano
They were super busy but they were upfront about how long it would take and did everything they could to get the repairs done in a timely manner.
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March 2024 by Jenna Ringenberg
Well communication
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February 2024 by Chad Taylor
If Heaven had a body shop for wings. I would still take to my auto to Caliber Collison.
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February 2024 by Beth B.
Really appreciate the attention to detail & service. Our car looks brand new again.
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February 2024 by Justin
Was referred here by my insurance company. When I called today to make an appointment they answered the phone I could hear 2 people whispering then was put on hold without speaking to anyone. After being on hold for about 10 minutes I hung up and called again this time it sounded like someone picked up the phone and hung up on me. I tried one more time, and the lady that answered sounded very annoyed. I told her I was trying to make an appointment to get an estimate done. She told me there’s awaiting list and it’s 12 months long just for the estimate and if I want repairs done it’s another two year wait. I thought I misheard her so I asked it’s 12 months for an estimate and another two years to get the repairs so it would take about three years to get my car fixed and she said yes so you might want to try some other places. It’s hard for me to believe since a family member is getting repairs done there right now after getting into an accident less than 10 days ago
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February 2024 by becca sherman
Rescheduled my appt after having it scheduled for over a month. Rather than telling me they were backed up when I originally scheduled the appt. They make me wait this long then call me and leave me and my car completely screwed. Thanks caliber you suck...
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January 2024 by Imelda Martinez
I received excellent customer service, my vehicle was repaired in a relatively short time and I was kept up to date on the status of the repairs. Definitely would recommend them to all of my friends and family!
