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November 2023 by Bonnie Norvell
We have always had very positive experiences with the helpful, knowledgeable staff until last Sunday. I needed a headlight bulb, I bought 2 and they were installed by your staff which I appreciated. Unfortunately after they were installed neither headlight worked. I told them neither light worked and was told I would have to take it to a shop.no further assist was offered. I took it down the road to another parts store, they reinstalled the same new bulbs, along with grease which was not offered at your store, the headlights worked great.
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August 2023 by Michael GT
Went in today for some break pads. Had to come back for rotors. Brought my old ones in and they took a look at them. They agreed to help me even though I could tell they thought the rotors should be swapped. Due to their demeanor I decided it was best to just buy new ones.They combed their store front to back looking for them. The system showed them in stock but they couldn’t locate them. They called the other local stores to locate some for me. They specifically asked the other location to physically grab them as to not waste my time.They then did some returns for me and moved things around to get me some discounts. They didn’t have to do any of this. It took time out of their day. I didn’t know any better so they could have just sold me the rotors without any bundling and I’d have not knows.Just goes to show the integrity of the men at this location. Very much appreciate them. Every one of them was great. Big thanks to Wil for his attention to detail and fantastic customer service!
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August 2023 by Barbara Kreis
A gentleman named Will greeted me as I walked in the door and asked how he could help me. He not only found the best windshield wipers for me, but he also installed them. With a smile on his face! I felt like I mattered and that he cared.Give Will a raise! Customer service is a lost art and he does not disappoint!
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August 2023 by misti gomez
Big guy with tattoos is as nice as can be, thank you so much for your help today you won't believe how much it really helped me!if they say he is mean they r wrong he ain't mean to everybody , stay awesome ?
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July 2023 by Dave Emerson
Thank you loaner tool program.. replacement of balljoints.
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May 2023 by Gribble Bowen
Went in to get a diagnostics test done on our car. This is something that O Reilly offers to their customers. We were next in line, so we should be helped regardless of what it is we need help with. This big guy with a tattoo on his arm, tells my dad that he needs to get through the other customers first before we can be helped. If you offer this service to customers, then DO IT! We’re next in line, you help us. Don’t leave us there to wait. If O Reilly’s can’t provide this service, then don’t offer it. This large man with a tattoo on his arm was incredibly rude to my dad. O Reilly’s doesn’t provide this service THEY offer! We’re never going here again!
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March 2023 by Leroy Foreman
I run a small repair shop here in Olathe Colorado and at times i come to juction for repsirs to vehicles that are owned by friends there so this store is my go to for parts . I always ask for Brenda because she top notch on knowledge and when i leave i know ive got the right parts for the job .If she isnt there i wont buy that part
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December 2022 by Tanya Cross
The manager and Dalton had outstanding customer service!! Will be back :) recommend to everyone to shop here!
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November 2022 by amy wood
Great staff!! Dalton was so helpful. It's worth the extra distance for the great service!!
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November 2022 by Ken Frederick
The manager at the Clifton store is a Rockstar! He found me the right part even though the computer was showing the wrong part.
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September 2022 by Corinna Rodriquez
??✊Overall good service and I appreciate you allThank u
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September 2022 by Jason Gaskill
This has become my goto parts store. Brenda the assistant manager is the best. Her knowledge is top notch, and always has a solution to my problems. I have used this store for everything from parts for my 72 Skylark, to my Duramax. More often than not they have had what I needed in stock, if not they order it in and its there within days. Always a good experience here for me
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September 2022 by Brierton Townsend
Super expensive... GUARANTEED 20% more expensive here then other auto shops
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August 2022 by Michael Toovey
Friendly and helpful. Was unable to fix my issue but not for lack of trying. Ended up being a bigger issue.
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May 2022 by Dawnita Wiggins
The staff there is really great even if they're not all that knowledgeable about Auto Parts their learning and they seem to really enjoy their job price is pretty decent comparable to other places and they will definitely see it through to help your needs
