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April 2023 by Justin T. Baldwin
I have used this facility many different times in the last 10 years and they've always been super kind super accommodating and just awesome customer service. I'm not sure what all these other people are talking about on here. But the bottom line is if you act like an adult in life. Your life proceeds as an adult life should. Therefore if you had a bad experience there's a good chance that it was your own fault. Anyway this place is awesome 5 star review. Keep up the good work great place been here for years.
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February 2022 by Ashlee Blanchette
I have been working with this company for almost ten years. They have always been very understanding and helpful. They understood when my mother passed away and worked with me on payments as my mom was the one paying for my unit and I was unaware my mom was behind because she was sick. I would recommend them to anyone. Also if you don't pay your unit they will lock it and notify you of it via mail which what else would you expect! If you don't pay your bills you lose your stuff! Communication is the key!
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December 2021 by Myra Woodard
The owners are super kind and amazing. They worked with me while I struggled and remained caring and pleasant. Thank you guys for you being so amazing!!!
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October 2021 by Deanna Gohn
I would recommend Clifton Mini Storage to anyone. I have rented from them for 2 years now. Recently, I found myself in a bind, on a Sunday, and needed a larger unit. I was treated with the utmost respect and understanding as Mrs. Gardner did everything she could to help me out. You just don't find this kind of customer service anymore.
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October 2021 by Stefani Steggs
The worst possible service very unprofessional and insulting to us. Told us would meet to sign papers then left us waiting and didn't care at all. Would love to inform the owner of the horrible management. But of course they refused to give it. Ridiculous
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March 2021 by Richard Kelly
The people that own this place are very nice and everything went excellent
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January 2021 by Andy Lee
I wouldn’t recommend this place. You get behind 30 days or more on your bill, they are aloud to auction of your unit. They by law have 3 options to notify you your behind or they have access to your possessions. A letter in person, electronic mail or certified letter. The first 2 make the most sense but they check your unit first to see what’s in there. If you have nice things they do a certified letter. It states in the contract if you go to court and lose you pay all court fees and attorney fees. They will provide a bogus receipt so you will lose. A certified letter shows they sent a letter. No tracking or signature required. What they do is fill out the information with the correct address on the paperwork and while their filling that out the postal clerk jumps back and forth helping other people. The clerk takes the paperwork and the envelope never comparing the address on the paperwork with the address on the envelope. They don’t care. The storage company puts the correct address on the info they are filling out, gets a receipt and puts the wrong address on the envelope with the letter. You will never receive it. That’s how Merri Joe Gardner and her people work.
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June 2020 by jon sturgis
Storage unit was broken into twice in the same month. No one even knows about it besides me and my wife. No help ever, lost your entry code, too bad. Broken into multiple times? Too bad. Go somewhere else
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February 2020 by Linda Richardson
They have always been helpful when I have called for information.
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November 2019 by jasper shotts
Company claims we haven't paid bill despite having check receipts for 24months. Have done this before in which they stated we were behind, then switched which months we had allegedly not paid. Locked doors when we called them to find out the management was rude and hung up on us. Do business at own risk.
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November 2018 by Rick Downs
Bare minimum security if you consider nothing minimum,dark , a little sketchy late night,but access 24hr not many offer
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August 2018 by SEAN SPENCER
Reasonably price for storage
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December 2017 by Vickie Eyherabide
This place is a comfort to keep my belongings in. Thanks
