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January 2024 by Gary and Cheryl Van Matre
I’ve banked at UMB since 1984 and they are friendly, but also personable. I got to meet Kim that is branch manager at a UMB where I first opened my accounts.
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December 2023 by Eric Chamberlain
The bankers are very nice!
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December 2023 by J W
Avoid if you are a small business. The business banker will make you feel good, but umb falls far short of what is promised.
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August 2023 by Christian B
I came to this location which is located in the Festival Shopping Center, A rather plain and desolate area, to conduct a business transaction. The Teller was quick and friendly and I was in and out and on my way in less than 5 mins.
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July 2023 by Christian B.
I came to this location which is located in the Festival Shopping Center, A rather plain and desolate area, to conduct a business transaction. The Teller was quick and friendly and I was in and out and on my way in less than 5 mins.
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April 2023 by Bot Bot
A device showing the date would improve the counter for filling out deposits and withdrawals.
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March 2023 by Michael Mosley
Wonderful service. They have the best Heloc rates around! Closed quickly, in under 3 weeks. If you are on top of your documents, UMB and the team can make magic happen, FAST! Wouldn't bank anywhere else!
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March 2023 by wade heying
High fees.
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January 2023 by Gabriel-Cat DiFelice
Worst bank in the country; easily.
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December 2021 by Kris D.
I have been with this bank for 36 years and have been very pleased with their service. They are professional and courteous. We have never paid a bank fee. I can't say enough good things about UMB Bank.
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July 2020 by Kari Brown
The process for getting a home equity loan has been cumbersome at best. It has taken months longer to get approved and closed than expected, and every few weeks I need to send updated documents that I've sent multiple times before. The amount we were approved for initially kept changing from week to week, and our closing has needed to be rescheduled multiple times due to the inflexibility of their processing department.
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April 2020 by pam clemens
Wonderful service
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September 2019 by Ron R.
This Bank charges service fees for cashing a Bank issued check $7.00..... I would never recommend a Bank that looks at making money from fee's for every service.
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March 2019 by MagicMania 123
This is the worst bank in the history of planet earth. I can't even comprehend as to how terrible the customer service was. I tried to open up a checking account and it took the woman 30 minutes to come to the conclusion that I couldn't open up account because of my age and I bet she's been there at least 5 years. Unbelievable. Do not ever I repeat ever come to this bank. This bank definitely needs training and the environment of this place makes your skin crawl. Shape up UMB.
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March 2019 by Sara Monterroso
We have banked with UMB for over a decade, and one of the reasons is because personnel at the two branches we have usually used (Cherry Creek and Littleton) have always been very friendly and helpful. This Centennial Branch, the few times that we have had to do any face-to-face banking there, have been quite rude to my husband, and rude to me and cold to my children. Now that the branch that used to be close to our house is closed, i drive twice as far when I need to go to a branch, rather than go and get treated terribly at the Centennial branch.
