“Stumbled across this company during an exhaustive search for a reasonably priced location that was staffed by individuals who actually know, understand, and provide real customer service.William and Mike definitely didn't let me down.The facility is easy to get to, well maintained, and exceptionally priced. If that isn't enough to get you in the door, they also combine discounts ( which I qualified for the autopay and military discounts ) in order to give you the absolute lowest possible rate they can do.the as well.BUT WAIT!! THERE'S MORE!!They also offer a truck rental for an entire day for free!! No joke!The only MINOR downside is that scheduling the rental was a bit tight (slim pickins on availability - but that just speaks to the fact that customers are flocking to this location to handle their storage needs! ), and even then, William offered to contact me if someone cancels their reservation.Way to go guys!! And way to go Mini-U for making these guys part of your organization.Your hard work and commitment to customer service has not gone unnoticed, and are honestly appreciated.Respectfully,Christiana Smith ?”
“Aaron was very helpful in signing me up. I had a small issue with the gate opening. However, Aaron came to the rescue. Now my code works perfectly. Thank you Life Storage for providing excellent support and service. I would recommend this storage to my family and friends.”
“I have visited this location six times and each time I am greeted with a smile and a “can do” attitude. This visit I some equipment issues which were quickly resolved and I was on my way. Great service!”
“Best service ever. Going through life changing events and this man, Rick, was the kindest most caring man ever. He helped me get everything organized in less then 20 minutes and made sure I was taken care of for my things to be here! Thank you.”
“I called asking about sizes and prices for 10×17 and talked to Melisa. She was very kind and knowledgeable. When I am ready to rent, I definitely will come here. Thank You Melisa!!”
“Most seamless and easy car rental I’ve ever had. Staff was friendly and helpful. Got me in and out really quick. I will definitely be using Penske for all my future truck rentals. Can’t speak highly enough of them! - Emily Welsher”
“Easily booked rental, decent pricing, helpful staff, and reasonable in generally all categories.I even forgot garage remote in the cab of truck and they were already cleaning and moved it after I dropped it off. No issues retrieving my keys a few hours later.”
“I had nothing but positive experiences here. Rodney and Jerry were fantastic managers/owners. All the front desk employees were clear with information and kind. The workers checking trucks back in were prompt and helpful. A total class act and would not hesitate to rent again here. Highly recommend”
9AM - 5PM
10890 E Dartmouth Ave #12, Denver“Doug was awesome to do business with. I was worried about making it back on time and he even pushed the time out for me so I wouldn’t be charged for a second day.”
Open 24 hours
4849-4859 S Santa Fe Dr, Littleton“Franklin is the reason for all these stars. Only reason it isn't 5 stars is because you need to get Franklin some help. This guy is doing it all and is great at his job. Give him a raise and get him self help”
“**HIGHLY RECOMMENDED TRUCK RENTAL***What a great experience I had with this location! Mark was so accommodating with my truck rental and helpful during a stressful move. Excellent customer service and the pricing was extremely affordable for my truck rental as well. This location is definitely knows how to run a good business. I will definitely be back if I ever need a truck rental again. Thank you!”
“I had a great experience here today. Rented a uhaul for a move and everything went smoothly, good service, and the truck and equipment was in good condition. I would recommend this location.”
7AM - 3PM
550 Bryant St, Denver“I work with Brett Bailey and have rented a number of times from both the Holly St and Bryant St locations in Denver. The service and responsiveness have been great. The equipment I rented was for my business, so being able to get a quick solution really helps me keep going.”
8AM - 4:30PM
19020 Longs Way, Parker“Highly recommend this company. They are super friendly and were understanding when I had to keep my rental an extra day due to being screwed over by the storage place. Ryan helped us at return and was really nice and helpful. Thanks guys for giving me a good experience with my rental during my move when nothing else went right. It wasn't a total disaster thanks to you and your willingness to help.”
10AM - 5:30PM
10203 S Parker Rd, Parker“This is right next door to Parker feed and I believe that the ladies that own the Parker feed own this business as well or run it at least and if you live in Parker you should support your small business and this is a great example of that.”
“Do not use the App. Check in and out in person. Christopher the GM there saved us from paying over a thousand dollars because he went above and beyond working outside business hours to help. Truck had 19k but app was saying it had 14k and a full tank. If Christopher wasn’t around to help the app would’ve just charged us the full discrepancy. Also 800 customer service number was useless. Do not use the app!”
“I booked the uhaul and I forgot the time. I showed up and they were closing. But they were super nice. Dustin (GM) he provided us the excellent costumer services despite that the store closed he was helping us and explaining everything well and professionally! Great Costumer service!”
7AM - 7PM
2727 S Santa Fe Dr, Englewood“Great customer service but they are a little overboard on their security measures. Checking the truck back in, afterhours, you are forced to take about 15 pictures, of every specific part of the truck along with written info you must provide.
This takes only 20 minutes, but after a full day of moving, this is an annoyance, when you thought you could finally go home!
They have surveillance cameras everywhere so your car will be safe while you leave it parked there at least.
.
Posting because we used this location twice now.”
“I have used their trucks countless times. Always professional service and clean trucks that are guaranteed for you location and availability, unlike others that "you haul". If you spend $50 on an annual AAA Membership, you save 15% off the rental fee. Pays for itself 2 times over on the first use.”
“I went for a truck your staff treated me like family, wished my family the best in our situation was super helpful and friendly couldn't ask for better service.”
“In the spare of that moment you might need some help U-Haul comes through to go from one place to another or even for a half a day or the whole day If you don't got a truck you hold does have different vehicles”
“I honestly dont know where these bad reviews come from. I just rented a Ubox at this location and spoke to Brian on the phone yesterday (05/31/2024) and today (06/01/2024) at the site. Brian is a exceptionally professional, helpful and very organized. I strongly recommend this facility and especially Brian. I wish we have more customer service personnel like him. Thank you!”
“This experience couldn't have been more convenient. My truck was clean and ready when I arrived at Big Tool Box, staff was friendly and competent. Sailed in, picked up the truck did my moving, and when the time came to return the truck, handed off the keys and I was done. I will most definitely recommend this location and UHaul to anyone who asks. Thank you!”