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June 2024 by ניסן בייער
Number 1 in customer service!!!
love to work with the whole team over all
but when dealing with Luca its going all good
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May 2024 by Prafull Narnavre
The team is very helpful & quick in approving the claims. Happy to avail the services from Tri-PAC. Thank you !!!
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May 2024 by Michael Kinkov
Liam is one of the best customer services reps I have ever dealt with , handle my situation with professionalism as well as making sure to follow up and make sure my issue was resolved with the upmost respect and professionalism I have seen. Made sure that every concern was met and dealt with.
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April 2024 by Ryan R
Having to repair a tire is never good news, and car troubles can easily turn a good day sour. However, I recently had the pleasure of receiving remarkable service from Nick Uribe. Nick delivered outstanding service from start to finish, transforming what I expected to be another challenging ordeal into an incredibly easy and smooth experience. He was very professional and efficient. Thanks for all your help.
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January 2024 by Chris N.
Have to call out Nick and Luca specifically. Two incredible professionals who make using your services fast, easy, and even easier to recommend to others! Thank you!
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November 2023 by Janet
I had purchased key insurance when I bought my van in Oregon. I put my spare key somewhere safe and can’t find it. I called the company. They told me none of the dealerships in Louisiana participated in the program. They told me to buy the key, email them the paid receipt and they would send me a check.
They answered all my emails with in minutes. If I emailed them at night I had an answer in the morning. Liam was awesome and very respectful.
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November 2023 by Tim Harless
The "loyalty programs" that dealerships sell with this company are a scam. The dealership refused to use the "tires for life" program we purchased. They then said that Tri-Pac refused to honor it due to it "expiring." IF a dealership tries to sell you a Tri-Pac product, run.
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October 2023 by C P
Hit a pothole early on a Saturday morning when they were closed.Had to pay out of pocket for a tire to get myself back on the road. I was worried filing the claim would be a bureaucratic runaround. Boy was I wrong. Nick Uribe turned my claim around quickly, a check was on the way in 24 hours.
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October 2023 by Robert Gutshall
I DON'T OWN A TRIPAC WARRANTY BUT I PROCESS A LOT OF CLAIMS WITH TRIPAC. EVERYONE IS GREAT AT TRIPAC. PHONES ANSWERED QUICKLY. CLAIMS GET PROCESSED QUICK, PAYMENT GETS ISSUED QUICK. ONE OF THE BEST WARRANTIES WE EVER STARTED SELLING IN MY 10 YEARS IN THE AUTOMOTIVE INDUSTRY. SHOUTOUT TO LUCA AND NICK.
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August 2023 by Marc Harlan
No one ever answers. These reviews are made up
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August 2023 by porsha west
fast and efficient, Jim answered all my questions and made my process simple and easy.
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August 2023 by Shengyin Ding
I appreciate Jim Lee help me for my claim before, Triple provided a very nice service for me. Thanks.
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July 2023 by Kevin C.
These reviews MUST be made up. Nobody answers the phone. I was caller number "1" for at least an hour and was disconnected at least 30 times in that time. I finally figured out that you have to press 4 for "Sales" to basically trick them into answering the phone, and when you finally do get someone, they provide HORRIBLE service. This policy covers NOTHING, and everyone blames everyone else (the service department, the dealership that sold the policy, Tripac, etc). They have no problem taking your money, but good luck getting anything covered.
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May 2023 by Ralph C
I think Tripac is a great warranty protection company Im very satisfied with their customers service **** and **** are a great asset to the company highly recommend this vompany for any tire and mechanical breakdown coverage ????????????????
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May 2023 by Ralph C
I think Tripac is a great warranty protection company Im very satisfied with their customers service **** and **** are a great asset to the company highly recommend this vompany for any tire and mechanical breakdown coverage ????????????????