-
February 2024 by G P.
I can't say enough amazing praises about The Bridal Collection. All of the staff are friendly, knowledgeable, and genuinely CARE. The team will go above and beyond to ensure you are happy and that your experience is nothing short of incredible. The amount of variety and options they have in the store and varying price points make it so easy and stress free to find your perfect dress within budget. Jessica is an amazing stylist! Another huge plus is they do alterations in house and you have option of purchasing a package in which they will store the gown and veil for you until your wedding day where they steam it for you so it's all ready for pick up! The package also included dry cleaning and preservation of the gown after the wedding. This is top notch! will always 10/10 recommend this to anyone who asks!
-
February 2024 by Anya ..
Well, it has taken me 1.5 years since my wedding to write this review because I was so traumatized. My wedding dress was one of the biggest disappointments of my wedding day. I still get anxiety now as I start to write this. I was married on August 20th, 2022 and purchased my dress from The Bridal Collection... beware of all the YES people working there and being mislead! My mother passed away in 2019 and going through this experience without her was extremely difficult and I only had my bridesmaids with me for support. I found a dress I loved, said yes on the first visit. I was then sold and purchased the most expensive alterations package and right before I took the dress off (and we had finished our champagne) I casually said, "I almost just wish it could be more white!" to which the sales associate quickly replied, "We can have them do custom ivory/ivory instead of nude/ivory!" as if it was the best idea ever... I looked to my bridesmaids for assurance and they shrugged. I believe this turned into a $2k "upgrade" and my dress was off to be created! The sales rep quickly popped back in and said, "Oh, it may be a little harder to see the detail on the dress with the ivory/ivory.." but didn't seem concerned nor encouraged me not to proceed. So my wedding dress arrives 2 weeks before my big day and IT LOOKS LIKE A COMPLETELY DIFFERENT DRESS... none of the embellishments were visible and suddenly there were visible white panels that didn't exist before in the midsection etc... there was nothing I could do. It was 2 weeks before the wedding! So I tried to make the best of it and then the seamstress stepped in. The dress that arrived fit me like a glove... it didn't need alterations. She proceeds to say she'll bring it in here and here etc. So we come back for the final fitting and the "alterations" made the dress look even worse and bunched up in weird places! I had to stand there while she literally took out (cutting with a tool) all the stitching of the alterations she had made so the dress fell as it should again... WHAT? I paid top tier for alterations that were made just to be undone because they were HORRIBLE. As I continue to try and make the best of the situation they "explained" to my bridesmaids how to button up the back of my dress... which they didn't explain correctly. The back of my dress wasn't properly done up for all my wedding photos and the ceremony. It wasn't until the reception when my cousin (who had her dress made by the same designer) came over and did it all up... I had no idea the entire time. Long of the short, my wedding dress was one of the biggest regrets I have from our wedding. I wish that I had gone to more stores and not purchased here. I wish my sales rep was more than a YES person trying to upsell us for more money instead of caring what the end result would actually be for my wedding. I felt ugly. Not one person commenting on how amazing my gown was, because it wasn't. For $7k I ended up with PTSD and regret. Make sure to bring people with you who have experience and will speak up (all of my bridesmaids were young and this was their fist wedding) if something doesn't sound right. The sales rep should have never offered to change the dress. A side comment did not warrant her selling me on what was pitched like a GREAT IDEA. I wish I had avoided The Bridal Collection at all costs. My bridesmaids told me post-wedding they were mortified when they saw the dress because of how different it looked but didn't want me to panic so they smiled. If anyone wants a wedding dress mine is available to give away for free.
-
January 2024 by Hannah Eddy
I was so happy with my experience here! Susan was phenomenal and really listened to what I was looking for in a dress. I appreciated how she answered all of the questions my mom or I had and made me feel so comfortable while there. Thank you Susan! I also had the pleasure of working with Sydney who is just as amazing as Susan! She was great with answering questions as well and helping me feel as comfortable as possible while there. I have a few recently engaged friends who have asked where to go for their dress and I cannot recommend The Bridal Collection enough. Thank you for helping me find my dream dress :)
-
January 2024 by Caitlin Duffy
If you're searching for the perfect wedding dress, The Bridal Collection is a must-visit. Sydney was absolutely outstanding. Her genuine warmth and passion made the experience truly exceptional. From the moment I stepped in the store, her personable approach set the tone creating an atmosphere of celebration. The excitement she shared was infectious, making my journey not just about finding a dress but creating a wonderful memory. She not only carefully attended to my preferences but also showcased her expertise, leaving me with absolute certainty that I had made the perfect choice. When all was said and done saying yes to the dress was a no brainer!
-
January 2024 by Lucia Saldaña
I loved my experience at The Bridal Collection! 100% recommend it! I was so nervous about going wedding dress shopping, but my stylist, Sydney, made the entire process so fun and exciting. She asked very thoughtful questions that helped me explain the vision for my dress. Sydney totally understood what I was going for and made some suggestions while also encouraging me to try anything that caught my eye. I appreciated that Sydney placed a strong emphasis on me feeling beautiful and confident. The accessories that she pulled out for me were very thoughtful and elevated the look. Overall, super happy that I found THE dress and had so much fun doing so. Thanks for the wonderful experience!
-
December 2023 by Jenna Boatright
Lani was my stylist at The Bridal Collection! She was amazing! I was nervous about finding a dress and thought it was going to be such a process and she made this experience so easy for me. She listened to exactly what I wanted and suggested dresses based off of my comments while trying different dresses on. I cannot recommend Lani enough!!! The Bridal Collection had such a great group of workers who supported Lani while finding the dress and accessories. The Bridal Collection does everything in house including alterations and storage for the dress. I am grateful for the experience they provided, my mom will be buying her dress from them and my flower girl will be too! Cannot wait to go back for the fittings!
-
December 2023 by Lauren Haynes
5/5 stars is an understatement for this AMAZING vendor. From the very beginning of going to try on dresses and to the very end of receiving my dress cleaned and preserved this store went above and beyond. The day I went to try on dresses (and I'm sorry I didn't write down their names) but our stylist listened to me in every aspect- making sure I didn't pull dresses out of budget while also making sure I tried on a variety of styles as I wasn't too sure what I was looking for.My favorite part from that day was how much they wanted me to love the dress I picked- making sure that it wasn't the look with the veil that I was sold of or me really loving the back of a dress but not the front. My stylist made me feel 100% confident in the dress I chose that day.The multiple fittings and dress showings I was able to have also made me feel completely confident that one the day of my wedding I would feel completely comfortable in the dress.After the wedding was over and I took the dress back in it was a breeze to drop it back off at the store for cleaning and preservation. I received multiple updates throughout the process and the dress arrived safe and sound and looking perfect.I truly cannot say enough good things about The Bridal Collection!! would highly recommend!!!
-
November 2023 by denisa iacob
The Bridal Collection is the perfect place to shop for a wedding dress, there is such a huge variety of dresses and designers. The ladies who help you shop are so kind and patient and never too pushy to make a sale, I have two appointments before finding my dress here and Susan was beyond amazing through the entire process. I can't recommend them enough as they do it all in house from alterations to cleaning and preservation, they are very willing to make customization to dresses and make sure it is exactly what the bride wants.
-
November 2023 by Liz C.
I just LOVE this shop. This was our second bridal salon for the day and the difference between customer service, professionalism, variety in styles, prices, etc. was just night and day from the first place we went. Our stylist was the most amazing lady. So was so kind and helpful. When we first arrived we were offered champagne and macaroons. We didn't accept, but the offer was lovely. Our stylist then sat with us, asked all the right questions, took us on a tour, she then pulled everything. She helped me into every dress, and when I found my dress she even teared up with me and my family a bit. It was the cutest, most special experience. Highly recommend this bridal salon.
-
November 2023 by Drew E.
The Bridal Collection was my second stop on my wedding dress hunt. Immediately walking in, I knew I was going to find my dress here. The staff is beyond amazing, and there is such a wide variety of dresses to choose from. I had Eleni to help me in finding my dress. She listened to what I wanted, and didn't push other dresses on me that were outside of the style I wanted. She was so sweet and encouraging. Once I found my dress, she helped accessorize and make the vision come true. I cannot speak more highly of this place.
-
October 2023 by Madeline C.
They have a large selection and I ultimately bought my wedding dress from them. However, the alterations were a nightmare and left a tainted view and opinion about the salon and my gown for my wedding. By FAR the most STRESSFUL part of planning my wedding. First, I went in for my first fitting and everything seemed fine. They told me my gown should touch the floor. I asked them to permanently attach my sleeves on my dress (it was designed to be removable but I would be wearing the sleeves the whole time). The second appointment (and supposedly last fitting before steaming and picking up) I realized upon trying on the gown that they cut the hem about 3 inches too short, where my entire feet were exposed. When I brought this to their attention they blew me off like it was no big deal, that they would "stretch" the fabric and scheduled me to come in for a third appointment. Then at third appointment, the dress was STILL too short, about 1.5 inches too short. Again I was blown off and given excuses like, "well you will see your feet when you walk" etc and super defensive (incredibly rude honestly). I'm a former pageant girl and have walked in SO MANY gowns and have NEVER been treated this way during alterations for ANY gown and I cannot believe that they would treat brides this way. Instead of scheduling me for a fourth appointment they just said the next time I see them would be when I pick up my gown. I had 0% faith that they would actually fix my gown for me, it was their mistake after all.... but you would've thought that I had taken a pair of scissors to my gown myself by they way they were treating me. I had to call and request a 4th appointment to make sure the gown was long enough. Again, I come in for the appointment and was treated SO coldly and I think the alterations lady was extremely annoyed... she cut my dress!! Again, it was STILL too short (honestly didn't look they had done anything to adjust the length since the 3rd appointment). After the gown was on, alterations (her name was Abby) said in an exasperated tone "you're going to see your feet when you walk!" I had to tell her, I KNOW that, the problem is the length is still too SHORT!! I had to explain that I didn't want to be pulling my dress down all night because they cut my gown (apparently they don't understand that??) I still ended up pulling my dress down all night. So I broke down crying in the salon for the way they were treating me and how unwelcomed I felt the ENTIRE time. Don't offer alterations if you aren't going to actually help the brides. I was told my gown would touch the floor, it did not and it took 4 appointments to get them to understand that. FINALLY, after they worked on my gown for an hour while I waited crying (everyone kept walking by with the worst attitude towards me) they finally fixed it. I wish I could say that's where the problems ended and my gown ended up being how it needed to be from the beginning BUT about an hour into my reception at my wedding my sleeve broke (the one they permanently sewed on) and I ended up having to hold my sleeve onto my body (so that my boobs wouldn't fall out you know?) during a very important part of the night. I also ended up having to switch into a different dress (that I luckily bought!!) because of their mistakes. I would NOT RECOMMEND this shop to anyone and so wish that I could re-do my entire gown experience, I never would have shopped here. Unfortunately, I have already paid for them to clean and preserve my gown and I don't want to waste that money so I will be going in soon for that (not looking forward to it!!) DO NOT SHOP HERE, you will save yourself so much stress and wasted time and money. It is so ridiculous I just want to laugh now.
-
October 2023 by Jacqueline Shea
The bridal collection went above and beyond in ensuring you have the full effect to imagine yourself in your dress on the day. Our bridal attendant, Eva was spectacular. She was so fun, and helpful in guiding us on the right direction for the perfect dress. She even did a quick hairstyle on me to imagine how everyone would look with the veil and dress. They also made the day so special with my guests and I with gathering input and making it an experience. The customer service and selection was amazing, I can’t recommend this place enough.
-
October 2023 by Tiffany Patrick
My stylist, Lani was amazing!! I came into the appointment a little nervous and anxious I wouldn’t find my dress. She was attentive, thoughtful, and so kind. She made me feel very comfortable. My only issue was I loved every dress she put on me! Left with the dress of my dreams and feeling like the most beautiful bride. Call and book with Lani today!! You won’t regret it.
-
October 2023 by Allison Jensen
This was my 5th store/attempt to find a dress and I wish I came here first. Amazing selection and the best customer service. It was the first appointment they didn’t rush me out of the store after 1 hour and truly made me feel comfortable. I can’t speak highly enough about my consultant Crystal. She was so kind, attentive, and thorough. She truly listened to all my preferences and made the appointment so much fun. I felt so supported and cared for without any of the pressure of a typical dress appointment. I had anxiety coming into the store but immediately felt at ease in this space. 10/10 recommend. Will be encouraging all my friends to shop here!!!
-
October 2023 by Audra S
Had a great experience at The a bridalcollection! Sydney was a fantastic consultant! She was honest when I needed it (after asking first ?) and seemed to know exactly what I wanted when I didn’t even really know. She pulled the dress I ended up choosing, which I love! Only downside of The Bridal Collection is they don’t have bridesmaid dresses so we can’t go back for my bridesmaids. ?