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October 2024 by Tere Quian
Totally based on price review. I bought my ski boots that seem to fit great at the store. Haven’t taken them for a test drive yet. But the assumption right now is that the fit is right on. Service was great.
The disappointment was that I had to go back to the store for a helmet adjustment 5 days later. There was a 20 to 30% discount.
Reached out to corporate for an adjustment but it was declined. I just don’t like burning money unnecessarily. Hoping the great fit makes up for the overpriced purchase.
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May 2024 by Ian Netupsky
Ski boots are the most important gear for skiers, so why not invest in custom fit ski boots.
Service was outstanding!
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February 2024 by Sharon M.
My only complaint about my 2-year-old boots was too much space over the instep. Surefoot assured me they could add plenty of foam in the tongue of their custom liners to take up this space. $770 later, they're sticking boot fitting foam on the sides of my instep because "the tongue doesn't accept much foam". What? That's all I wanted in the first place. These liners are completely useless to me. A very expensive waste of a lot of money.
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February 2024 by Daniel Thompson
Jack and Ben are the bests!! Very knowledgeable about what you need. These are custom fit boots, so you will need to get adjustments as time goes on to get them perfect. Beyond worth the price and time! Completely changed my skiing!
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February 2024 by Kevin Tucker
Sure foot is a scam!!! Got my daughter fitted for boots in 2021 for $800+ for out west vacation. She went back twice and said they were uncomfortable. They said they needed to be broken in. She hasn’t skied since because she said her boots sucked until today 2/18/24. Rented and she skied like a champ… she’s skied since she was 5. I thought she was just whining but watching her try to put her boots realized how off they were. I lost three years of skiing with my daughter. I want them out of business
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February 2024 by Lucas Malambri
[not wholly specific to this Surefoot]Unfortunately, surefoot takes advantage of people with non-standard boot needs and high levels of discomfort to sell them something “custom” - but the staff doesn’t typically have the experience (nor the boot options) to provide a high quality custom boot fit. True here and at other locations.Limited post-purchase support means you can get stuck with a $1850 boot that sits on your shelf (plus the cost for the ADDITIONAL pair of boots you’ll buy when these don’t work).Taking up my case with support directly, been a nightmare.
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January 2024 by Deelem Deelem
Mike at Surefoot Denver is extremely, knowledgeable, helpful and professional!I originally came in to the Centennial store to get my ski boots dialed-in that were originally fitted in the Vail store. Mike diagnosed what modifications were needed to make my boots much more comfortable and turned them around within a day. Buying a high performance boot can take some extra time to get fitting just right, and I appreciate the commitment Surefoot has to the fitting process, never feeling rushed, and the fact that any store will help you.Mike is a great asset to Surefoot and I thank you guys for the commitment to customer service - Thank you!
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December 2023 by Isaac Alan
Had the pleasure of working with Jackson for an adjustment. His customer service and knowledge of the products was unmatched. Highly recommend!
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December 2023 by 4fd98e
Didnt mention on the website about beek weeks out for appointments and not having walkins. Also site hours say open till 3 when upon arrival it is in fact 6, ended up driving to Breckenridge after I called Surefoot there and they said they could do a walk in just fine.
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December 2023 by Jeffrey Pitt
I took my son for a boot adjustment. Jackson’s customer service was incredible and a tribute to your organization. He took such care to make the customer feel great and to explain things. The entire experience with Surefoot has been top notch and a model for how sales and product delivery should be.
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December 2023 by Isaac pitt
Had the pleasure of working with Jackson for an adjustment. His customer service and knowledge of the products was unmatched. Highly recommend!
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February 2023 by Ian Fohrman
If you want to have the best ski experience possible (comfort and performance), custom liners and footbeds are non-negotiable and Surefoot is the best. These guys are super friendly, knowable, and intuitive. Whether you’re fixing an existing issue, preventing future issues, or just maximizing performance… do yourself a favor! (Not to mention beers on tap and good banter while you get dialed in)
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November 2022 by Brennan Price
Had a great experience here the other day. The tech Miguel really set me up for success and walked me through the whole process.Made an appointment online and was taken care of right away and on schedule. I couldn’t believe I was able to come in, get fitted, get the foam in the boots, and walk out the same day with everything I needed. They were real busy but still took great care of me and made sure I was good to go for the ski season. Shout out to Mike as well for helping send me on my way and making sure everything fit and felt great.Thank you both and if I know anyone looking for premium boots I will be sure to send them to Surefoot in Denver.
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November 2022 by Brennan P.
Had a great experience here the other day. The tech Miguel really set me up for success and walked me through the whole process. Made an appointment online and was taken care of right away and on schedule. I couldn't believe I was able to come in, get fitted, get the foam in the boots, and walk out the same day with everything I needed. They were real busy but still took great care of me and made sure I was good to go for the ski season. Shout out to Mike as well for helping send me on my way and making sure everything fit and felt great. Thank you both and if I know anyone looking for premium boots I will be sure to send them to Surefoot in Denver.
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May 2022 by Andrew Wiseman
A good friend once told me, “You marry your boots, you date your skis.” This is a fact, and Surefoot is a sure-fire way to elevate your entire skiing experience.A computer generated scan of your foot allows for a custom insole unique to you, with unparalleled comfort, and performance. JP and the homies were able to dial me into a boot based off my skiing style, and it’s been one of the best investments I’ve made.I purchased the same pair for my wife, and spent the extra coin on batteries for the heated liner. Game changer. My wife stays cozy, and skis harder because of that.I also picked up a pair of touring boots from Surefoot. They were a little narrow, but they punched them out, and they fit like a dream. I know it may be pricey, but if you’re a real skier, or want to take your skiing up a notch, Surefoot has you covered.
