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September 2024 by Miri
Since I opened my banking accounts, I am very delighted to see the banking personnel! Very attentively and ready to serve clients like me. I appreciate everyone of you!!
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September 2024 by Mike Harvey
I've banked with them for years. I have one simple question that I need to talk to a live human being. That is impossible work this company. Not sure what their employees actually do, because they are not allowed to get any phone calls. I will be moving my money out. The main reason I sent with them is so I wouldn't be t treated like the big banks treat you. At least with big banks I can eventually get to a human being.
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June 2024 by Austin Mitchell
Good experience Jak was really nice. A little frustrated my money was on hold. The branch manager reached out and issue is fixed. Thank you. I really appreciate it.
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June 2024 by Vincent Serrano
Very knowledgeable personal made my busieness transaction fast and EZ
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May 2024 by Valerie Brewster
Rachel and Jimmy were fantastic. They made me feel very comfortable and answered all of my questions. They also went above and beyond to give me additional information and resources.
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May 2024 by Umut
Great experience w Jimmy. SS FCU was a great experience I would recommend this bank to anyone for HELOC & Car loan needs.
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April 2024 by Will Swope
For years, this was a great place. I even recommended it to several friends, too. In the last year, something changed. Issues I have not had with other institutions I have now had several times in just the past year with SSCU. Things happen, I get it and it's o.k. But on one recent issue, I was told 7 very different things on 7 different calls while trying to resolve a fairly simple issue. More than 3 months later, something that should have taken one call to resolve is still dragging on, still unresolved and when it is, I will immediately cancel all my accounts with SSCU. I have also told the same thing to friends who I told to open accounts there, to close them out and go somewhere else before the same thing happens to them.Reply to SSCU reply: No thanks, Mari. The only contact I am having is on resolving that issue and getting my accounts closed. Several of the calls with your organization had the same issue where I was passed off from representative to representative. One had all my info, the next couldn't find any. It's amazing how scammers and hackers have been able to access my info with you better than your own organization can find it.
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April 2024 by Taylor Nielson
Came in to close an account that I wasn’t in need of anymore. Jimmy Pak and the rest of the team gave me insight on another account that I could benefit from. Answered all my questions and we got it all set up with ease like a professionals they are. Thank you!
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April 2024 by Sarah Keller
I have been a member of Security Service Federal Credit Union- Centennial for almost 10 years. The quality of their service and the expertise they provide really shined through two days ago when I needed immediate assistance for a complicated situation. They worked with me for an hour and a half— answering all of my questions, handling all of the paperwork. At 2 PM the situation was resolved and I was delighted. I was so relieved and delighted that I had the opportunity to work with Haylie, Jimmy and Rachel. They are a great team and had my back – talk about a sense of security! I plan on telling my fellow Senior friends how exceptional SSFCU!
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April 2024 by J. D.
Huge thank you to Hannah, Jimmy and Rachel for helping me through closing on my new home and providing me with all the requested banking documents . The three of you helped us through one of the most stressful times and your positive energy and professionalism is greatly appreciated! Thanks so much Rachel, Hannah and Jimmy! ☺️
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March 2024 by Matthew Stim
Rachel was great, she is very knowledgeable and made the process easy. Glad to be with with a credit union again.
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March 2024 by Kolton Tracy
Jimmy P was amazing and very knowledgeable in helping me set up a new account. The customer service is outstanding and this a definitely a place I'd recommend to everyone to bank at! Thanks Jimmy P
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February 2024 by Leif Swanson
Jimmy Pak was great and helped me get a credit card and explained how it worked in full detail! Great bank!
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February 2024 by Class Action America
Friendly staff. Everyone was awesome ?
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December 2023 by Ann
Been banking here for years. Staff members are very pleasant. Love the person that helps me here, ask for Jimmy if you need an account set up. Ask about a money market plus account .. worth it.
