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January 2024 by Bryan Glenn
Slow. So slow that I was 15 minutes past my scheduled appointment time with others in front of me and had to leave. Maybe the rest of my experience would be great, but I scheduled a specific time for a reason. Please be respectful of people's time.
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November 2023 by Davis Robert
What a bunch of Diva cups
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June 2023 by Denise Archuleta
The technician struck a nerve which caused shooting pain to the base of my thumb. I said that it hurt and she then yelled and accused me of being rude. I told her i knew it was an accident. She did what a lot of healthcare workers do, retaliate against patients whom they hurt. I didn’t expect her to apologize but it is not acceptable to attack a patient you hurt.
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June 2023 by Stephen Clemenger
5 minute delay, but otherwise excellent experience. Friendly staff. Recommend booking online with Quest for a specific time in advance.
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April 2023 by Kevin Hull
The technician was pleasant and cordial. She was very efficient in doing my paperwork and putting me through the drug test process (urine sample). I was in and out really fast.Yes, the hours are weird and not represented well on Google. Just give them a call before you plan to go or make an appointment online. Pretty quick and easy.I saw the 1-star reviews and almost changed locations... but I didn't change it and had a good experience at this location!
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April 2023 by Courtney M
I normally hate going to Quest but this location was the best one I have ever been to! Shout out to Melissa for being fast and efficient. She clearly knew what she was doing and did it through kindness and care. Thank you for making this experience better than the rest!
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April 2023 by Webber Webbies
The lady here smarted off to me after she entered my information wrong on the page. When I asked her what her problem was, she kicked me out. Petty and unprofessional, but not terrible enough to write a review. However, she then she called my HR and tried to get me fired.
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March 2023 by Bob K.
l'm Reading other reviews that found this quest for in-service. I am just the opposite: I give it five stars, personal professional, and timely. Go for it.
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February 2023 by Nick C.
I went in this morning for bloodwork. I had all paperwork required. The lady checking me in dod not have a clue what she was doing. I would never go back to Quest !
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October 2022 by steph
great staff. super professional and transparent about their policies. as recommended, I made an appointment first but then dropped by on a Thursday morning as they opened and was able to squeeze in no problem. it's a lil hard to call and talk to a person but honestly they have one of the best automated systems I've used in awhile. I didn't have to repeat a single thing!
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September 2022 by Marc Dubois
The hours are wrong on the Google listing - attendant told me “we don’t take walk ins or appointments after 330pm” I said “website says your open until 4pm” attendant: “ yes but we process from 330pm to 4pm” - (I was assured prior I could just walk in for this test anytime they were open) I think somebody just wanted to not stay late on a Friday and choose their convenience over good customer service) a good customer servant would have done the blood draw because I came in during POSTED hours -now I have to find another time to come around my work hours and I am out $40 because of rush hour Uber prices! All because the staff wouldn’t honor posted times for service! At the very least change the hours to read close at 330 not 4! Any person would think it’s 330pm I can be seen - it’s still 30 minutes until they start closing!
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September 2022 by Arturo Spraycasso
No sign, not a picture of the front of the building anywhere, no way contact anyone to ask for directions.I drove around and asked several shop keepers and Noone has even heard of quest labs. Missed the appointment, seems quest labs lack professionalism and seriousness.
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August 2022 by Nicole Jerving
Been here for years. Small but efficient staff and office. Great people.
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August 2022 by David Loy
There is no sign on the building for Quest nor address so we couldn’t find it. We tried calling but phones are totally automated. So we missed our appointment and could only reschedule on their website
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July 2022 by Sweet Dreamer
Booked an appointment for my son and I at this location using one phone number. Arriving for his appointment at 8:30, Diane was rude immediately stating my son didn't have an appointment. I proved to her that we did by showing her my text message and she proceeded to tell me that I didn't because on her end it didn't show. She unhappily said she'd try to fit him in after I pointed out that he had fastedbfor this appointment and that making him wait f the next available appointment would be kinda cruel as it wasn't available til afternoon. Then she couldn't input the proper data into the computer. I made her suggestions and she did not like that because she was on a horrible power trip and had too much pride to even listen to what I suggested, I wasn't rude or aggressive, but she was! To the point she even told me to cancel MY appointment and go elsewhere. This phlebotomist was off of her rocker. I quickly made appointments at another Quest Diagnostics where they handled everything easily. And guess what!? They were able to input my son's proper data into the computer! No questions asked! If you wanna waste your time, go to Diane's one man show at 7373 E Arapahoe Rd, but if you want things done efficiently go to 601 E Hampden Ave where they have positive and professional attitudes with the know- how. As a health care worker myself, I would NEVER treat a patient with such disrespect.
