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October 2024 by ECharli S
Navy Federal has a lot to offer however as anywhere else your credit has to be good depending on the day for good customer service over the phone customer service sucks
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September 2024 by jealm
This is for Navy Federal in general, not a specific location. Too much hassle to get certain things done.
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August 2024 by Carolyn Pierce
As the widow of a 20 year Naval service veteran, I found the service to be cold, impersonal . I could have found the same sterile service at any big box bank.
Shame on you that you treat your Veteran surviors without a modicum of respect..The person who opened my account has no clue what my husband gave for her country.
Once the CD matures I am done with this credit union.
Again, shame on you.
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August 2024 by Norm Proulx
Worst NFCC ever!!! Only 1 person available to help while greeter and walk up window people are sitting around with there head up their a**
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May 2024 by L.S. Lutezz
Esteban greeted me and got me a new card on the quick. Mine had some fraud attempts and NavyFed caught it, stopped it, and closed my card for me. Wow! I’m impressed all the way around with these folks. Don’t listen to so much the naysayers in the other reviews. So s I did and find out for yourself. You won’t regret doing that for yourself.
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May 2024 by Allen Moroni
Esteban greeted me and got me a new card on the quick. Mine had some fraud attempts and NavyFed caught it, stopped it, and closed my card for me. Wow! I’m impressed all the way around with these folks. Don’t listen to so much the naysayers in the other reviews. So s I did and find out for yourself. You won’t regret doing that for yourself.
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March 2024 by tyrone parker
Thought it was open for business but not, doors locked and nothing posted on the front door
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December 2023 by John Parker
Great experience, very helpful
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November 2023 by Ryan Liddell
Very disappointing service experience
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November 2023 by Sharon Karus
Love this book!
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November 2023 by mike schmidt
They help me and are great to deal with.
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November 2023 by LA Ranit
Quickest transaction I've ever experienced.
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November 2023 by Dorthe Brush
I went to the Briarwood branch in Centennial for the first time yesterday. I cannot say enough good things of the young lady that helped me. I am awful at names, and we were speaking first names to one another because we are both Europeans. I had to go in to get cash because of fraudulent charges on my debit card, so my debit card was canceled the day before yesterday. This lady helped me so immensely much, she made sure that I had all the information I needed, she made sure I got a replacement card right there even though one was already sent to me but we didn’t know when it was going to arrive. She canceled the one that had been shipped and told me to make sure to get rid of it as soon as it did arrive. I felt a little bad about double the work, but I really needed to have the card so I could start fixing all the things that had been messed up by the cancellation of the card. Fortunately I have a shredder that can shred it so that’s where it is going to go. I hope you’re able to see who the lady was that I had so much help from yesterday. I feel terrible about forgetting her name but the minute I see her again the next time I come in I’ll know exactly who she is. Thank you for superb service that was provided to me. And since I have used Navy Federal while I’ve been overseas as well as here I can say I have never had a bad experience with anyone that I am been in contact with.
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July 2023 by Alex Krejci
Needed a cashiers check with no heads up. Was in and out of this branch in probably 5 minutes.
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June 2023 by V Lucero
I’ve been a member for 11 years but not any longer. I had three people from Navy Federal to be deceitful about policies. They opened an account and closed it the following day. No phone call. Nothing. I called and that’s when I was told of these supposed rules that were never communicated. Thanks for wasting my time and money.
