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February 2025 by Walter Carillion
We had a wonderful experience with Marble Granite Direct, from Start to Finish! We had an idea of what we wanted, and they assisted us in deciding what would be best, and further, opportunities to save on the project. The team we worked with, Ardash and Carlos were exceptional. The granite and the installation were perfect and we couldn't be happier with the outcome. We will absolutely be using Marble Granite for future projects!
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February 2025 by Reese Garcia
We had a wonderful experience working with Marble Direct Inc. I sent out multiple quote requests and not only were they the only ones to get back to me, they responded same day! Ardash was super communicative from the get go. I stopped by multiple times to check out samples and he was thorough showing me our options, I really appreciated that he didn’t try and upsell me, in fact one of the first slabs he showed me was a cheaper one on sale. He let me take a sample home to see how it looked with my cabinets because I was so undecided. Carlos and Gabriel measured and installed our countertops and went above and beyond- for example, we have a young son so they mounted one of the countertops into the wall in case he were to hang on it, it’s more supported. They were considerate of our home, efficient and the did absolutely amazing work. I highly recommend this company!!!
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February 2025 by Pamela Alden
Marble Granite Direct just recently installed new kitchen countertops for me and I am very pleased with the project. The workers were very professional and courteous. My countertops are absolutely gorgeous!!!
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February 2025 by Leo Reiff
The most frustrating experience with any company I have experienced. Period. First Ardash, the manager and only representative in the office, makes promises which are not able to be executed in the field. The installation team themselves agreed that there is a disconnect in this regard. No doubt transparency up front is woefully lacking. The workmanship on our tile backsplash was incredibly bad, and the mess left behind in our home was severe, and quite frankly disrespectful. Still, we are trying to get our new carpets and floors cleaned. Apparently one random blanket on the floor was sufficient to enough to prevent a mess. Paint damage occurred to areas they were not even working on, and cracks appeared on our new cabinets.
Despite our continued communication with Ardash regarding multiple issues, we would have expected a visit by the owner George, but that did not happen either. Yes, we had phone conversations with him, but surely, he should have made the effort to come to our home? His position throughout the process was defensive and not apologetic at all.
They have been posted onto our community Facebook group as a company to avoid (660 homes). Punish these guys with your pocketbook, after all what more can one do?
Avoid like the plague folks!
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February 2025 by Daisy r
I recently had quartz countertops installed in both my bathroom and kitchen and I’m extremely disappointed with the entire experience. From start to finish, it was a series of missteps. The workers showed little respect for my house; they left a huge mess behind, despite promises to clean up. They didn’t use grout spacers, which resulted in a very uneven backsplash. Even more frustrating, they completely ignored the agreed-upon placement, lowered the countertop, requiring additional work/expense.
To make matters worse, the installation caused damage to my cabinets. As if that wasn’t enough, they lost some new parts. When I tried to reach out to George, the owner, to address these issues, he wouldn’t even come to the house to inspect the results. His lack of involvement was incredibly frustrating.
On top of that, the workers themselves complained about Ardash, the salesman. Apparently, the office makes unrealistic promises to customers, which puts pressure on the installation team. This lack of communication and poor management has made the entire process a nightmare. I would highly recommend avoiding this company and looking elsewhere for your countertop installation needs.
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December 2024 by Wanda Groom
Working for the owner was like a nightmare. Arrogant as can be. After meeting one of his friends he asked me how tiring it was for me to put up with him being the smartest guy in the room. However the pay was good.
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November 2024 by Kathy Davanzo
As a Realtor and Designer, I have renovated many properties and used many fabricators to install granite, quartz, and quartzite.
We are very impressed with the quality of the work by Marble Granite Direct! Ardash is extremely professional and helpful and Carlos' expertise and experience made this difficult install perfect!!!!
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September 2024 by Briana
I love our counters and would highly recommend Marble Granite Direct! Pricing is competitive and they were easy to work with. The install team was fantastic, they were very professional and knowledgeable. I couldn’t believe how quickly the counters went in. And fit perfectly! I have already recommended them to my friends and will hopefully use them again in the future.
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September 2024 by Tammie Reeves
I ordered countertops for my kitchen, Ardash was my sells person… he is the rudest, most disrespectful human I have dealt with… he lies, doesn’t keep you informed on what is going on during process, he tells you one thing and then doesn’t follow through. He doesn’t feel that women should talk.. when asking questions he jumps all over you.. if he even acknowledges that you are talking…doesn’t feel the customer needs to ask questions…his customer service is so subpar …I will never use or suggest any one use this company. They don’t want you to use your own contractor, yet the ones he supplies DO NOT do the job correctly and then he wants to charge you to fix his contractors mistakes.
I highly suggest you don’t use this company… you won’t be happy.
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August 2024 by Dale Andersen
We were very pleased with the service we got from this company. Very helpful with picking out the right product. Installation was great and happened earlier than expected even tho we added a change. Would definitely recommend them.
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August 2024 by Edie Stevenson
I needed a bar countertop to finish off the basement. I found a perfect remnant and they cut and finished to my expectations. The install crew was great an innovative. They filled in a little gap at the wall/ granite return perfectly.
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August 2024 by Beth Reece
This is the second time we have used Marble Granite Direct to install a new countertop in our home. Both times, the customer service, timeliness, and workmanship has been excellent. We highly recommend them!
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August 2024 by Alan A.
We’ve used Marble Granite Direct twice and have been very happy with the price, quality of the products, and the install crews. Ardash was great to work with and found a solution for a window sill that required a 2cm piece of stone which is no longer produced by supplying a sample he had on hand. We will definitely use him again for future projects.
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July 2024 by Kamian Jensen
We had a wonderful experience working with Ardash and the installation crew from Marble Granite Direct. I came in with dimensions of what I needed and he understood exactly what I wanted and drew up a quick sketch. The showroom has a variety of materials to choose from and he sent me a quote the next day. He had me choose 6 or 7 materials for the quote so I'd be able to pick something within my budget. The installation crew was thorough and professional. I am very happy with the finished product!
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June 2024 by Richard Gleason
Great to work with, they did everything on time and on budget. The artistry involved in cutting a slab to fit the space while also keeping the veins going across pieces is amazing!