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October 2023 by Lawrence Hau
Well, I tried pretty hard to give them business but haven't been successful so I unfortunately have no choice but to leave one star. I wanted a mirror replaced on my car urgently because I had to go out of town. The guy I spoke with said no problem and he'd call me back in 30-45 min.Three hours later I called him back and was told he knew exactly what was needed and would call me back in just a few minutes. It's now been 1.5 weeks and I haven't heard anything at all from them. Seems my experience was unique based on the reviews here but such is life.
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August 2022 by Brian Murphy
Absolutely amazing team and shop! Rob is very honest about how he goes about things. Had my 4runner in for routine oil change and they do a full inspection with pictures to let you know what they see. My 2004 4runner had no issues except to replace air filter and they let me know my front brakes were low. I told him I will change the air filter myself and I will schedule to get my brakes done soon. Rob didn't try to sell me anything extra and completed the oil change. Done in about and hour and half. Love the honesty!! Goof people and great mechanics!Services: General repairs & maintenance
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January 2022 by Manuel Vazquez-Gutierrez
Very friendly staff. And very knowledgeable. Had my Mercedes Diagnosed same day. I recommend this place for anyone with European/German vehicles.Service: Auto engine diagnostic
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July 2021 by Mel and Dave Farris
The people at the shop are kind, courteous, and most of all, honest. I saved a ton of money on the maintenence items vs. what the dealership quoted. They finished my vehicle on time. They were true to their quote, and my vehicle was returned clean.Service: General repairs & maintenance
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July 2021 by Alejandro Ramirez
Over the years I have learn to wrench my own vehicles because of bad experiences with mechanics. This time around I saw myself doubting myself as this was my first time with a midengine German car. I decided to take it to a shop and boy was I in for a treat. Not only they fixed the car, I got text messages with photos, diagnostics, recommendations and even urgency on them. When I initially called I thought the quote was a bit on the high side but I must say after the service I received and the way I was treated by everyone there I can see the price not only justified but actually on the low end based on what I got. I am 100% down right thrilled with my experience. I actually regret that I couldn't pick the car up when they were open because I would've love to be able to talk to them more about the car and about my experienceServices: Air conditioning
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July 2021 by Inez Hockom
This shop, the employees, and the ethical/quality service is outstanding. I cannot say enough great things about my experience with them!!! I wish I could post 10-stars!!
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July 2021 by Calm One
Megan (I hope that’s how she spells it) is absolutely incredible. She was so patient and flexible with me, especially since I’m horrible at answering my phone, and every time we talked she was so upbeat and happy to help! I loved how caring and flexible she was to get my car fixed! She’s amazing and I appreciate her and Alan so much, they all went above and beyond for me!
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June 2021 by Vicki Strunk
I went through the ATM for the first time in eons, rolled down my window, and could not roll it back up. It made a grinding noise that I knew was not good. I called JCCC, and though they were really booked, they squeezed me in. They finished the job the same day for me and fully explained the problem and costs. It is hard to find an honest mechanic. I have compared estimates many times and always found JCCC to be honest and reliable.
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June 2021 by Anamarie Wostrchill
Great great service and more than fair honest. Will not take this car anywhere else
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May 2021 by John F.
Our Honda Odyssey broke down on the way to Wyoming, and we needed a specialist who could some delicate auto surgery to repair it. Robert took the time to locate another nearby garage that could help us . He took the time to help knowing that his shop would not get the job, Very Impressed, 5 stars!
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April 2021 by John McManus
The service was prompt, everything was done via text, so i have updates as to how the service was progressing and what was found exactly. The final price was as stated and the bill pay was online. It was extremely hassle free and a quick. I am very happy with how my VW is running after the service.
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March 2021 by Davis Butler
Terrific experience! thanksI do need to speak with you all, the heater doesn't seem to be working.
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January 2021 by Patrick Coppinger
These folks are great. They took care of our older car efficiently and in a cost-effective manner. I trust their work 100%.
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January 2021 by C Hahn
German Imports Car Care does a great job on my BMW every time. Rob and the team are always professional, fair, timely, and extremely competent in servicing my vehicle. I absolutely trust them and would recommend to anyone looking to service their European automobile.
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December 2020 by Ryan Humphreys
I have greatly appreciated the service I have received here. Robert and team communicate well and even provide a thorough inspection report with pictures and notes. They will also recommend a different shop if they believe it would meet your needs. You can tell they care about cars which is what matters most to me. The fact that they are easy to work with is a bonus. Thanks!
