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November 2023 by Kim Prager
Some of the reviews were correct about Ryan. He should never be running a company. Not friendly and rather a jerk,. Went in a couple of days ago and he was heading out and didn't want to be bothered. I don't think this place will be around very long . Especially with that customer service.
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June 2023 by Mark Moberly
My wife and I were looking to replace a quartz sink, we came across Green Acres Granite expecting another hard sell for high dollar. They showed us where to get the sink needed at the lowest possible price AND gave us an installation contact! Green Acres made this process easy and affordable and on top of this they got nothing except our thanks and respect. I didn't think customer service and integrity like this still existed but it does, at Green Acres Granite! I recommend these strait shooters to anyone needing granite work! Thank you Green Acres!!
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January 2023 by Jessica Goeringer
Love my new countertops! Green Acres was professional, timely and efficient. Have had these installed for several months now (photos are shown before reno was finished), and they’ve held up great with the recommended maintenance. Look the same as when we got them installed.
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October 2022 by Wendy W.
Green Acres Granite had excellent installers and we are pleased with our new countertops. However, Ryan recommended we hire Edwin Perez, "Mr. Backsplash" to install our backsplash. He, was late the two times he came to our home. Once to give us an estimate and the second time to tear out our old backsplash. He asked for $500 deposit in cash. Then the morning he was suppose to come install the backsplash he said he could not come for a week. No consideration for our having taken time off work without pay (for two days). Then he said he would not charge us $300 for changing the date of the installation for the following week, although he changed the date (not us). We tried to get some of our money back since we did not feel we could have him back in our home to complete the job. He refused. We found someone to complete the job for a third of what Mr. Backsplash charges. The second installer did an amazing job and we are very happy with our kitchen. We lost $500, which is a lot for us. I recommend you go to someone else to complete your backsplash.
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September 2022 by Dustin l
It took them 3 different measurement trips and 3 different install attempts to finally get it right. So 6 individual trips to my house for a very simple countertop design.Make sure you watch the installers closely and do a very thorough inspection because the crew that initially installed my countertops left a number of errors. Joins were not smooth, poor / inconsistent measurements leaving gaps here and there, etc. When I expressed how disappointed I was, I received no apologies or discounts… but was instead referred to the contract where Green Acres apparently accounts for multiple measurements and installs to get it right.
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September 2022 by B.A. Koning
Everyone was great from start to finish. The installers (Nick and James) were courteous and knowledgeable. Our templater (Bill) had great suggestions and was efficient during the template process. And our Project Manager (Ranee) kept us well informed during the whole process. Would highly recommend Green Acres to others.
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September 2022 by Dustin
It took them 3 different measurement trips and 3 different install attempts to finally get it right. So 6 individual trips to my house for a very simple countertop design.Make sure you watch the installers closely and do a very thorough inspection because the crew that initially installed my countertops left a number of errors. Joins were not smooth, poor / inconsistent measurements leaving gaps here and there, etc. When I expressed how disappointed I was, I received no apologies or discounts… but was instead referred to the contract where Green Acres apparently accounts for multiple measurements and installs to get it right.
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June 2022 by Margaret Moynihan
I highly recommend Green Acres Granite! I recently had granite countertops installed in the kitchen. From start to finish the whole team did a wonderful job. Ian and Ranee managed the project and Zack and Taylordid a great job with the installation. Everyone was prompt, courteous andprofessional.
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June 2022 by Lynne Shaughnessy
From my first contact in the Colorado Springs showroom everything has been quite smooth and professional. Ian and Renae helped explain the different materials. Ian always called to give me time line and let me know if anything in timing was different than planned. Bill was on time and professional as he measured and made template. Nick and James were efficient and very nice in their installation. Fred the plumber that did the reconnecting was great. I really haven’t experienced a glitch in the process. I congratulate you an having an efficient and complete team. I will certainly recommend you to others.
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May 2022 by King Bahb
Everyone was great from start to finish. The installers (Nick and James) were courteous and knowledgeable. Our templater (Bill) had great suggestions and was efficient during the template process. And our Project Manager (Ranee) kept us well informed during the whole process. Would highly recommend Green Acres to others.
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May 2022 by A Butler
Working with Green Acres Granite was very pleasent and easy. They were professional and helpful!Every step, from choosing our granite with Ian and Ethan, to the amazing detail put into getting the perfect cut by Bill and the perfection and timely way it was installed by Nick and James.We are so thrilled with our remodel! It makes us wish we had done it years ago.A great experience!!
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December 2021 by R R.
Poor communication and bad customer service. David Guest needs to find a better manager than Ryan and Grace who claims she is the person in charge to find out she is the HR representative! I was charged $500.00 because the manager wanted me to sign off on additional funds without an invoice and said he had to reschedule. They write this in the contract; to purposely set you up. When I responded 30 min later I was told sorry it is too late. Never told us we would be required for a template appointment this happened more than once. They had our backs against the wall because we paid them in full as required, I had no other choice but to pay. If you are looking for granite go somewhere else, they will set you up. Grace doesn't care, her response "it is not my problem of your work schedule". Read the reviews, they have not improved.
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September 2021 by Amy A.
I needed my kitchen counters updates from old laminate to granite. Ryan was easy to work with, efficient and helpful. When the day came, the worker guys tore out my ok'd kitchen in about 15 minutes, put in the new granite, sink and faucet in about 90 minutes. I have a seam and cannot even find it, they did such a good job! I would highly recommend this company!
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September 2021 by Mark Kellner
Our entire experience with Green Acres was outstanding! From the start Liam in the store was very professional and answered all of our questions and called us when he said he would. Ethan showed up on time to take the laser measurements and answered more of my questions. Kudos to Steve in the fab shop he nailed it, his work was flawless. Nick and Taylor showed up on time to do the install and it went very smooth. I would gladly use them again.
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September 2021 by Debbie Renaud
We are very pleased with the planning and the installation of our beautiful quartz counter tops. Ryan, our project manager was very helpful, honest and professional. All others involved in the process were outstanding as well. Much thanks to Bill, Zack and Fred for making my kitchen look BEAUTIFUL!
