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November 2023 by Sean Houlihan
Do yourself a favor and do not take your vehicle to this place. A while back I took my 2017 Ford Mustang GT into this place to get an oil change before driving it to Santa Fe, NM. The tech that did my oil change did not screw the oil filter on all the way and my car leaked oil all the way to Santa Fe! The result was my timing chain was damaged. Thanks to the good folks at Ford in NM they showed me the mistake that Fast Traxx made and told me this place would probably owe me a new engine. After speaking with the owner, he asked his tech if he screwed the oil filter on the way. The tech that worked on my car said he did screw the filter on all the way; LIAR! All I can say is thank God my vehicle still had the warranty from Ford otherwise this would have become a bigger issue. Do yourself a favor and do not take your vehicle to this place. I will never be going back here.
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November 2023 by Tun3d In
Great service, excellent people,great energy and we love the honesty.
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October 2023 by Roy F
Full synthetic oil change for santa fe was $100, which seems to expensive but I agreed to it. They got it done on a reasonable time. My only minor complaint is that they somehow left a rubber glove attacked and hangover down when done. Someone saw it and let me know so I crawled under and removed it.
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October 2023 by jon anderson
Best place in town for an oil change and other car services. John is honest and straightforward and they get you in and out quickly.
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September 2023 by Dalton Thorpe
Got my oil change done here because of my dads recommendation. Wasn’t done properly, and had an emergency fix because something was dragging underneath my vehicle while I was driving for work. I was told to come back in ASAP by the owner John because someone else fixed their mistake. John then told me there might have been damage underneath previously to my brand new car with 38,000 miles on it. Still putting the blame on me or someone other than his tech. Sad to say, but, my father had been going here for 20 years, & will not be back.Please check your vehicle before you leave the lot here, even if you have to get underneath the car unfortunately.Service: Oil change
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June 2023 by Drew Truckenmiller
I came in for a standard oil change on a new car. The oil change itself was fine. However, the engine was revved without my permission when they brought the car into the shop and then once again after the service had been completed. I was told this was because they wanted to test the oil at a higher pressure. However, through further research this is not recommended. It is especially not recommended on new performance vehicles. A small rev to check for any leaks would have been understandable (even though it is a car with less than 2000 miles and no suspicion of any leaks). My car was taken to redline on the second occasion. This was highly unprofessional behavior.Update: I had to take my car because it was leaking oil. Turns out, they got excess oil on the filter (likely from the excessive revving that raised the oil pressure) which leaked into the chassis. Nothing catastrophic but was a completely avoidable situation.Service: Oil change
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June 2023 by Anne Marie Jackson
I've never had a bad experience at Fast Traxx Fast Lube. Efficient and honest people.
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June 2023 by Crystal Fenty
I had an immediate need as I had a wire dragging on the road as I drove. Chris came out immediately and took my car in to find the issue and fixed it. As a walk in who was short on time the customer service from my first greeting to the last was amazing. It was very minimal so he was not going to even charge. I tipped of course! I’ll be back for future car services.Service: Electrical
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June 2023 by Doobieee Ashhtrayyy (JayByrd)
Those place is hands down the best. No lies or gimmicks from the employees and owner, they will show you what your vehicles fluid conditions are and are always welcomed with a inviting attitude.
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June 2023 by Tim Johnson
Excellent personal service. I have been bringing my vehicles here for the past 6 years, and I always get great service!
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April 2023 by John Schubert
Great place. They looked after my father's vehicles since before I could drive and I've gone to them myself after I could. For the times that I don't go here, usually when I'm out of town or have no other option, I regret it when comparing. They'll look after you and shoot it straight, no haggling, no drama, and no doomsday "need to fix it now or else" salesmanship you'll see at the other places. If they say you need to fix it now, you best believe them. Always excellent service and quality work. You won't be disappointed.
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April 2023 by Believe In Wyverns
I have trusted Fast Traxx with many cars over the past almost twenty years and have never once been disappointed. The owner Jon is very knowledgeable, honest, and has always gone out of his way to help me. The prices are comparable to other oil change locations but the service far exceeds anything offered elsewhere. I trust Fast Traxx wholeheartedly and recommend them to all my friends and family.Service: Oil change
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April 2023 by I Do Fizz
Be careful when they recommend a 60k transmission flush when you only have 12k on the vehicle. Could save you hundreds of dollars.
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April 2023 by Genevieve Gallo
Very kind and quick service and I never feel like they’re taking advantage of me.
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March 2023 by RJ Ryder
I'm at a loss for words about my experience today. I pulled up and exited my car to be "greeted" by Eric (could instantly tell he had an attitude). I tell him I am there for an oil change, and he replies, "Leave your keys in your car and get your common sense." I was so taken back that I didn't say anything. When I came back to pick up my vehicle I cash out my $178.86 check and say to him you probably shouldn't tell customers they don't have common sense, he replies "yeah, I hadn't had coffee yet". No apology or even a look up from the computer. My family and I have been coming here for years, and none of us will ever be back. John's a great guy and it's too bad that one bad apple can hurt your business.
